Customer Support Specialist I/ II (2nd and 3rd shift)
Suwanee, Georgia, United States
OnsiteFull Time
Mujin: Develops intelligent robot controllers and software for industrial automation.
2+ YOEHigh school diploma + 2 years customer service experience, experience with help desk and remote support tools, understanding of Python, strong communication and problem-solving skills.
RealTruck: Manufactures and sells premium truck and off-road accessories.
9+ YOEBachelor's degree required, 9+ years supporting IT for manufacturing operations, experience with Manhattan Active, system architecture, warehouse/process knowledge, integration/API experience, and leadership/mentoring skills.
Herschend: Operates theme parks, resorts, aquariums, and live family entertainment.
5+ YOE5+ years supporting enterprise systems (Finance preferred), 3+ years hands-on Workday Financials, experience with Workday integrations (EIB, Studio, Core Connectors), REST/SOAP APIs, data governance, security, testing, and stakeholder management.
Georgia Southwestern State University: Public university offering undergraduate and graduate degree programs.
0+ YOEBachelor's in CS/MIS or related; 0-2 years software development or technical support experience; foundational SQL/PL/SQL knowledge; familiarity with programming concepts; strong analytical and communication skills.