WiseLondon Stock Exchange: WISE: Online platform for sending and managing money internationally.
4+ YOE4+ years technical support engineering experience, expertise debugging REST APIs and interpreting logs, incident management experience, strong written and verbal communication, basic Python or JavaScript is a plus.
Zello: A voice-first push-to-talk communication platform for frontline workers.
3+ YOE3–5 years in technical support for SaaS or communications tech; strong APIs, networking, mobile (Android/iOS); logs/JSON; good communication; customer-focused.
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yrRemoteFull Time
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
Expedia GroupNASDAQ: EXPE: Operates a global platform for travel bookings and services.
1+ YOE2+ years technical experience with bachelor's (or 0–2 years with master's); 1+ year internet-based travel/software experience; case management/CRM and Microsoft Office experience; familiarity with GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana.
SimpliGov: Provides cloud-based workflow automation and digital forms for governments.
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
Technical Support Engineer (Austin, TX, US, 78753)
Austin, Texas, United States
OnsiteFull Time
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOE3+ years technical experience, bachelor’s degree or equivalent, expertise with Windows/Linux, Microsoft Server/.NET, Microsoft SQL Server or Oracle, Active Directory/ADFS, cloud providers, programming (Java/Python/C/Perl/JavaScript/Node.js), API/Postman, PKI/Certificate Authorities, incident/SLA management.
Microsoft Server Technologies, Microsoft Windows Server, Microsoft SQL Server, .NET, Oracle, RedHat, CentOS, Ubuntu, Active Directory, ADFS, Java, Python, C, Perl, JavaScript, Node.js, Alibaba Cloud, Microsoft Azure, Amazon Web Services, Google Cloud Platform, FIDO, PKI, OAUTH, OAUTHII, OATH, OpenID Connect, TLS, API, Postman, AJAX, CSS, XML, HTML, XHTML
Manager, Advisor Platform Production Support and Integrations
Austin, Texas, United States
OnsiteFull Time
Kestra Financial: Independent wealth management platform for financial professionals.
5+ YOE5+ years product management; experience in production support and third-party integrations; Bachelor's degree or equivalent; incident response and post-incident improvements; vendor management.
APIs, ITIL, SRE, Data contracts, Security and compliance reviews
5+ YOE5+ years product management; experience with production support, NOC/SRE, or operations; experience delivering third-party integrations; Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
Charles SchwabNYSE: SCHW: Financial services, brokerage, and investment management provider.
2+ YOEBA/BS in CS or equivalent experience; 2+ years building web apps with React and TypeScript; 2+ years developing back-end services with C# and .NET Core; experience with CI/CD/DevOps, REST APIs, and SQL.
Reston or San Diego or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$113k-$179k/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
5+ YOE5+ years supporting Aderant Expert and enterprise financial/practice management systems, strong backend development and SQL skills, experience with integrations/APIs, bachelor's in CS/IT, analytical and troubleshooting ability.
SageLondon Stock Exchange: SGE: Provider of accounting, payroll, and business management software.
2+ YOE2+ years delivering or supporting software solutions, bachelor’s or equivalent preferred, experience with integrations/APIs, Microsoft Entra ID, REST/XML, basic scripting, strong communication and troubleshooting skills.
Microsoft Entra ID, Sage Intacct PaaS, REST, XML, API
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
0+ YOEEarly-career customer-facing engineer to deploy, configure, and support applied AI and digital platform solutions; requires programming (Python/JavaScript/Java), API and database familiarity, cloud exposure, Git, and strong communication.