British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
Attio: Provides a customizable AI-powered customer relationship management platform
2+ YOE2+ years in customer/technical support for a SaaS product; troubleshooting APIs/AI/CRMs; strong written and verbal communication, customer empathy, and operational excellence.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
Acuren: Provider of inspection, NDE, and industrial asset integrity services.
2+ YOEAPI 510/570 certification required, 2+ years on-site experience (5–10 years preferred), working knowledge of API 510/570 and ASME, API 653 or CWI a plus, experience supporting petrochemical engineers.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
MAK Technologies: Develops commercial-off-the-shelf simulation and training software for defense.
Eligible for Secret clearance, strong communication and problem-solving, understanding of networking, APIs, technical support workflows, basic scripting (Python, Lua), and experience supporting demos and customers.
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
Payabli: Embedded payments infrastructure for vertical software companies.
2+ YOE2+ years Tier 2 technical support/implementation experience, practical REST API and JSON troubleshooting, log and webhook analysis, ticketing systems experience, strong written communication and customer-first mindset.
REST APIs, JSON, Postman, Jira, Zendesk, Confluence, Fin
Manila or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
RemoteFull Time
UpGuard: Security platform for managing cyber risk and vendor compliance.
Experience investigating and replicating technical issues, familiarity with Linux command line, networking tools (Nmap, Curl, DNS, HTTP/HTTPS, SSL/TLS), API/AI models, strong communication and critical thinking, and ability to work asynchronously across teams.
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yrRemoteFull Time
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
6+ YOEBachelor's degree and 6 years progressive experience with FIS/treasury/payment products, API troubleshooting, SQL/Oracle scripting, cloud migrations, SWIFT/Bloomberg, and use of JIRA/Confluence.
FIS Quantum Treasury Management System, Quantum (Treasury), Echos (Swift Service Bureau), Trax (Business to Business Payment application), API, Microsoft SQL, Oracle, SAP Crystal Reports, SQL, ODBC, Bloomberg, SWIFT, AWS, Azure, JIRA, Confluence
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
Mad Mobile: Mobile POS and payment solutions for retail and hospitality.
2+ YOEBachelor's degree,2+ years application support experience,expertise troubleshooting APIs,integrations,authentication (Azure,Auth0,OAuth,Active Directory),experience with Kibana,Elastic,xTrace,AWS CloudWatch,ability to debug basic JavaScript,and participate in on-call rotation.
Kibana, xTrace, Elastic, AWS CloudWatch, Salesforce Commerce Cloud, IBM Sterling, JavaScript, Azure, Auth0, OAuth, Active Directory
Manila or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United Kingdom or India
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
Investigating and replicating technical issues, experience with Linux command line, identifying cybersecurity risks, working in tiered support, managing AI models, strong communication and critical thinking.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOEBachelor's in IT/CS, 5+ years customer-facing technical support, ServiceNow and integrations experience, REST API debugging, log/monitoring analysis (Kibana, Grafana), strong written communication; U.S. citizenship required.
ServiceNow, REST APIs, Kibana, Grafana, Python, Git, Okta, Workday, Google Workspace, Microsoft Active Directory
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years experience troubleshooting APIs, JSON/XML, SSO, SQL, log analysis; experience with ServiceNow, Splunk, Microsoft 365; strong RCA and stakeholder communication skills.
1+ YOEEntry-level Application Support Engineer with Bachelor's in CS/MIS, 1+ year related experience preferred; basic programming (SQL, Python, JS/TS) and API/data flow understanding.