Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
COUNTRY Financial: Provides insurance and financial services for individuals and businesses.
7+ YOE7+ years integration experience with MuleSoft and Azure APIM, strong API design, DataWeave/JSON/XML/SQL skills, CI/CD and production support experience.
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Appex Innovation: Provides AI-driven software solutions for healthcare revenue and management.
2+ YOE2+ years with BMC Remedy/Helix applications, knowledge of Unix, SQL/Oracle, REST APIs and web services, workflow design, system administration, integrations, on-call support; ITIL or BMC certification valued.
BMC Helix, BMC Remedy, ARS, SRM, SmartIT, Smart Reporting, Unix, SQL, Oracle, REST API, Web services, CMDB, Digital Workplace (DWP)
United States or California or Illinois or New York
$90k-$110k/yrRemoteFull Time
Cytora: AI platform for digitizing and processing commercial insurance risks.
Client-facing technical support experience; practical REST API and JSON schema work; experience troubleshooting production environments; familiarity with Postman, Datadog, and Git; strong communication skills; US work authorization required.
Follett: Operates campus bookstores and provides physical and digital educational materials.
1+ YOEBachelor's or equivalent; 1+ years supporting system integrations; experience with LMS/SIS, SSO, APIs, SFTP, SQL, ticketing systems (Jira/Zendesk/ServiceNow), Microsoft Excel, Linux/Windows; strong troubleshooting and communication skills.
Cyera: AI-native platform securing enterprise data across cloud environments.
3+ YOEAssociate degree (or equivalent) and 3+ years support experience; strong troubleshooting with SQL, APIs, logs; experience with cloud/SaaS and data security domains; strong written/verbal communication.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
Acuren: Provider of inspection, NDE, and industrial asset integrity services.
2+ YOEAPI 510/570 certification required; 5–10 years' experience or 2+ years on-site; API 653 or CWI a plus; in-depth knowledge of API 510/570 and ASME; experience supporting petrochemical facility engineers.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
AcurenLondon Stock Exchange: ADMR: Provider of nondestructive testing and asset integrity services.
2+ YOEAPI 510/570/653 certification preferred, 2+ years on-site inspection or 10 years experience, knowledge of API and ASME standards, NDE/NDT techniques, welding/metallurgy support, and ability to travel.
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
seoClarity: Enterprise AI-driven SEO and content optimization platform.
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
3+ YOEBachelor's in CS/IT or equivalent, 3+ years integration/EDI or application support experience, strong EDI (X12, EDIFACT), REST/SOAP APIs, XML/CSV/JSON, integration platforms, troubleshooting and communication skills.
EDI, X12, EDIFACT, REST, SOAP, XML, CSV, JSON, MuleSoft, Dell Boomi, IBM Sterling, Cleo, SAP, Oracle, Microsoft Dynamics, NetSuite, MQ, Kafka, SQL
Manila or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
RemoteFull Time
UpGuard: Security platform for managing cyber risk and vendor compliance.
Experience investigating and replicating technical issues, familiarity with Linux command line, networking tools (Nmap, Curl, DNS, HTTP/HTTPS, SSL/TLS), API/AI models, strong communication and critical thinking, and ability to work asynchronously across teams.