Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
Third Bridge: Connects investors to industry experts for market research.
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yrRemoteFull Time
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
Tabs: Automates contract-to-cash cycles for finance and accounting teams.
3+ YOE3+ years technical/customer support experience in SaaS or fintech, troubleshooting APIs, ERPs and payment integrations; strong written communication and problem-solving; experience with ticketing systems.
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yrHybridFull Time
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
Schonfeld Strategic Advisors: Global multi-manager hedge fund managing diverse trading strategies.
Experience supporting trading desks and front-office vendor systems in financial services; strong business analysis/project management, communication, and attention to detail; exposure to APIs and trading applications preferred.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Utila: Secure digital asset operations platform for financial institutions.
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
Unframe: Provides a platform for deploying custom enterprise AI solutions.
4+ YOE4+ years in technical support or similar; strong troubleshooting for web apps, APIs and logs; hands-on with AI tools; excellent written and spoken English.
Writer: Platform for building and deploying enterprise generative AI agents.
5+ YOE5+ years technical support experience for enterprise B2B SaaS; deep proficiency with cloud (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, Datadog, and RESTful API debugging; strong written communication; GenAI/LLMs experience a bonus.
ALKEME Insurance: Insurance brokerage and risk management services provider.
Knowledge of cryptocurrency and blockchain fundamentals; experience with Zendesk and Salesforce; API integration troubleshooting; strong communication and problem-solving; ability to work rotational shifts including nights and weekends.
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
DoubleVerifyNew York Stock Exchange: DV: Provides software for measuring and authenticating digital media quality.
5+ YOE5+ years in technical implementation or solutions engineering; expertise in digital marketing measurement and attribution; hands-on troubleshooting with pixels, APIs, webhooks and batch files; leadership, communication, and documentation skills.
Lithic: API platform for card issuing and payment processing.
3+ YOE2+ Mgmt3+ years in a technical, customer-facing role; 2+ direct reports; API product experience; SQL; payments/fintech interest; strong communication; process-minded.