3mo
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Integrations Support Engineer 5 - Ads Conversion API
New York or Los Gatos
$270k-$410k/yr OnsiteFull Time
Experience with ad tech, Conversions API, data integrations, SQL, Python/Java, REST APIs, and partner-facing support.
SQL, Python, Java, REST API, Postman, curl, Cloud Computing
2mo
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Support engineer
San Francisco or New York City
$132k-$167k/yr HybridFull Time
5+ YOESenior support engineer with 5+ years in enterprise B2B SaaS, strong AWS/GCP, Python, REST APIs, and debugging skills.
AWS, GCP, Python, SDKs, SSO/SCIM, Jira, Grafana, Datadog, REST API
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
3w
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(Remote) Support Analyst
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yr RemoteFull Time
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
1mo
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Support Engineer
New York or Israel
HybridFull Time
3+ YOE3+ years in customer-facing technical support or solutions engineering; strong web/networking knowledge (HTTP/S, DNS, proxies, VPNs, APIs); experience with Postman, cURL, browser dev tools, CLI; cloud experience (AWS/GCP/Azure); excellent communication.
Postman, cURL, browser developer tools, command-line interfaces, HTTP/S, DNS, proxies, VPNs, APIs, AWS, GCP, Azure
4w
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Technical Support Specialist
New York or New Jersey or Florida
$85k-$95k/yr RemoteFull Time
2+ YOE2+ years in customer/technical support for a SaaS product; troubleshooting APIs/AI/CRMs; strong written and verbal communication, customer empathy, and operational excellence.
Zapier, Intercom, Linear, Notion, Guru, APIs, AI
1w
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Client Support Engineer
New York, New York, United States
$70k-$85k/yr OnsiteFull Time
Experienced SaaS support or customer success background, strong written communication, technical aptitude with APIs and platform configuration, stakeholder management, and problem-solving skills.
Intercom, Atomicworks, API
1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
1mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
1mo
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Front Office Support Engineer
New York, New York, United States
$140k-$160k/yr OnsiteFull Time
Experience supporting trading desks and front-office vendor systems in financial services; strong business analysis/project management, communication, and attention to detail; exposure to APIs and trading applications preferred.
APIs, Neovest, TT, BidFX, Portware, Coremont, Tradeweb, Bloomberg Terminal
1mo
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Support Engineer (Tier 2)
Toronto or New York City or Israel or Ukraine
RemoteFull Time
3+ YOE3+ years B2B SaaS technical support/TAM experience; SSO (SAML, OIDC, SCIM), log analysis, APIs/webhooks, CI/CD integrations, developer tooling, strong communication and English proficiency.
SSO, SAML, OIDC, SCIM, APIs, webhooks, CI/CD, AppSec
1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
2w
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Application Support Analyst | Primes Services
New York, United States
OnsiteFull Time
Provide technical and procedural support for prime services applications, manage incidents/outages, maintain SQL queries, support FIX/APIs, and work with vendors in a regulated environment.
Geneva, Syncova, Windows, Linux, SQL, PowerShell, FIX, APIs, ITIL
1mo
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Product Support Engineer
United States or California or Illinois or New York
$90k-$110k/yr RemoteFull Time
Client-facing technical support experience; practical REST API and JSON schema work; experience troubleshooting production environments; familiarity with Postman, Datadog, and Git; strong communication skills; US work authorization required.
REST API, JSON, Postman, Datadog, Git
1w
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Product Support Engineer – USA
New York City or United States
RemoteFull Time
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
APIs, AWS, Azure, Datadog, Python, Go, GCP, Grafana
3w
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
5h
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Support Engineer (Remote)
New York City, New York, United States
RemoteFull Time
4+ YOE4+ years in technical support or similar; strong troubleshooting for web apps, APIs and logs; hands-on with AI tools; excellent written and spoken English.
ChatGPT, Claude, Copilot
1mo
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
1mo
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
APIs, webhooks, SQL, Bob, HTML, CSS
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