CallRail: Call tracking and lead intelligence platform for marketing attribution.
3+ YOE3+ years telephone support experience, BS in Computer Science or equivalent, strong troubleshooting, communication, and customer-service skills; familiarity with support tools and basic web technologies.
Microsoft Excel, Google Drive, Zendesk, MySQL, HTML, CSS, JavaScript, REST API, Google Analytics, Google Ads
CallRail: Call tracking and lead intelligence platform for marketing attribution.
Troubleshoot complex integrations and attribution issues, analyze web and API behavior, communicate technical findings, and assist customers via screen-share; familiarity with web fundamentals and marketing attribution.
Postman, Google Ads, GA4, Salesforce, HubSpot, JSON, DevTools
DMI: Provides end-to-end digital transformation and managed IT services.
5+ YOEBachelor's or equivalent, 5+ years supporting enterprise applications in O&M, ITIL knowledge, ServiceNow experience, Windows/Linux and SQL familiarity, support federal applications, strong troubleshooting and communication skills.
Customer Support Specialist I/ II (2nd and 3rd shift)
Suwanee, Georgia, United States
OnsiteFull Time
Mujin: Develops intelligent robot controllers and software for industrial automation.
2+ YOEHigh school diploma + 2 years customer service experience, experience with help desk and remote support tools, understanding of Python, strong communication and problem-solving skills.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
10+ YOERequires 10–14 years of experience with Angular, Java, AWS Lambda, and AWS API Gateway; expertise in scalable applications, APIs, microservices, Agile development, code reviews, security, and production support.