1d
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Senior Specialist - API
Winslow, Maine, United States
OnsiteFull Time
Maintain and optimize document flow for manufacturing operations, ensure real-time compliance, identify and escalate roadblocks, and support continuous production in a GMP environment.
SAP
3d
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Support Specialist
United States
$65k-$85k/yr RemoteFull Time
US-based candidate; customer support and technical troubleshooting for SaaS; familiarity with accounting/financial tooling, APIs and AI; strong written and verbal communication; ability to create documentation and enablement.
Intercom, Notion, Slack, Tern, APIs
3w
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Customer Support - Senior Support Specialist
Irvine, California, United States
OnsiteFull Time
5+ YOE5+ years in customer/technical support for SaaS; strong SaaS troubleshooting, SQL and API knowledge, experience with ticketing/CRM systems, data analysis, mentoring, and cross-functional collaboration.
SQL, APIs, Intercom, Zendesk, Salesforce, Jira, CRM
3w
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Customer Support - Senior Support Specialist
Irvine, California, United States
OnsiteFull Time
5+ YOE5+ years customer/technical support experience in SaaS; strong troubleshooting, SQL and API knowledge; experience with CRM/ticketing (Intercom, Zendesk, Salesforce, Jira); mentoring and cross-team collaboration.
SQL, APIs, Intercom, Zendesk, Salesforce, Jira
3w
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Customer Support - Senior Support Specialist
Irvine, California, United States
OnsiteFull Time
5+ YOE5+ years in customer/technical support; strong SaaS troubleshooting, SQL, API and data analysis skills; experience with CRM/ticketing systems; mentoring experience preferred; bachelor\u0002s degree preferred.
Intercom, Zendesk, Salesforce, Jira, SQL, APIs
2mo
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Platform Support Specialist
United States
RemoteFull Time
3+ YOE3-5 years in technical SaaS support; enterprise experience; Zendesk, API integrations; ITIL/CompTIA a+ or Network+ a plus; Bachelor's degree preferred.
Zendesk, MS Office, Google Workspace, SSO, SFTP, APIs
3mo
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Technical Support Specialist
Lehi, Utah, United States
HybridFull Time
1+ YOE1+ years in SaaS/Technical Support; Bachelor's degree or equivalent experience; strong troubleshooting; cross-functional collaboration; experience with SaaS tools and APIs.
Zendesk, ClickUp, Asana, APIs, GitHub, Cursor, AI tools, Pattern-developed platforms
3mo
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Technical Support Specialist
United States
$75k-$95k/yr RemoteFull Time
3+ YOE3–5 years in Technical Support or similar; strong troubleshooting across integrations and APIs; excellent cross-functional communication; highly organized and proactive.
APIs, Webhooks, HubSpot, Linear, SaaS tools
1d
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Customer Support Specialist
United States
RemoteFull Time
3+ YOE3+ years customer-facing support experience, technical troubleshooting, API and JSON proficiency, strong written/verbal communication, bachelor’s degree or equivalent experience.
APIs, JSON, Datadog
2w
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Technical Support Specialist
New York or New Jersey or Florida
$85k-$95k/yr RemoteFull Time
2+ YOE2+ years in customer/technical support for a SaaS product; troubleshooting APIs/AI/CRMs; strong written and verbal communication, customer empathy, and operational excellence.
Zapier, Intercom, Linear, Notion, Guru, APIs, AI
1mo
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Integration Support Specialist
Westchester, Illinois, United States
RemoteFull Time
1+ YOEBachelor's or equivalent; 1+ years supporting system integrations; experience with LMS/SIS, SSO, APIs, SFTP, SQL, ticketing systems (Jira/Zendesk/ServiceNow), Microsoft Excel, Linux/Windows; strong troubleshooting and communication skills.
LMS, Blackboard, Canvas, D2L/Brightspace, Moodle, SIS, Ellucian Banner, Colleague, PeopleSoft, Jenzabar, DataTel, Workday, APIs, LTI, SFTP, SQL, Linux, Windows, VPNs, firewalls, Zendesk, Jira, ServiceNow, Salesforce, Microsoft Excel
1mo
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Scaled Support Specialist
United States
RemoteFull Time
4+ YOE4+ years in technical/developer support or solutions engineering; strong API fluency and troubleshooting instincts; proficiency in Python or TypeScript; excellent written communication and ability to work with ambiguous problems.
curl, Postman, Python, TypeScript, OpenAI SDK, LangChain, LlamaIndex, Hugging Face, SSE
1w
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
1w
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Technical Support Specialist
Lone Jack or United States
FieldFull Time
2+ YOE2+ years technical/customer support experience, 2-year technical degree (preferred 4-year), US Person required, mechanical aptitude, 12 VDC wiring knowledge, API data familiarity, Microsoft Excel and Power BI experience, travel up to 75%.
Microsoft Excel, Power BI, API, 12 VDC
3mo
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Technical Support Specialist
San Francisco, California, United States
$80k-$100k/yr RemoteFull Time
2+ YOE2+ years in technical support, strong triage, SQL/REST APIs, healthcare domain knowledge.
SQL, REST APIs, Sentry, Elastic, Django, React, GraphQL, Python
1mo
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Bilingual Customer Support Specialist
Atlanta, Georgia, United States
$23-$25/yr HybridFull Time
Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience.
SQL, DevExpress, ChildPlus, VOIP, API
1w
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Senior Technical Support Specialist
Green Bay, Wisconsin, United States
$23-$28/hr HybridFull Time
5+ YOE5+ years technical/SaaS support experience with APIs, integrations, deployments, strong troubleshooting, customer communication, and mentorship; experience with website platforms and web technologies.
Salesforce, Asana, Jira, APIs, WordPress, Squarespace, HTML, CSS, JavaScript
4d
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Customer Support Specialist I
Indianapolis, Indiana, United States
HybridFull Time
3+ YOE3+ years customer/technical/SaaS support experience, 2+ years with ticketing platforms, familiarity with APIs/SSO/browser troubleshooting, experience with monitoring tools and generative AI preferred.
OnBoard, Govenda, ES, Zendesk, ServiceNow, BMC Helix, Freshdesk, APIs, SSO, HAR files, Datadog, Grafana, Prometheus, ChatGPT, Claude, Gemini
5d
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Software Technical Specialist-API Support
Austin, Texas, United States
$65k-$90k/yr OnsiteFull Time
1+ YOE2+ years technical experience with bachelor's (or 0–2 years with master's); 1+ year internet-based travel/software experience; case management/CRM and Microsoft Office experience; familiarity with GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana.
GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana, Escapia UI, CRSTPF, Microsoft Office
3mo
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Enterprise Product Support Specialist
New York, New York, United States
$120k-$140k/yr HybridFull Time
Enterprise SaaS support experience, API and data integration knowledge, strong account management and cross-functional collaboration.
APIs, Data Integration, SaaS, Salesforce, Monitoring and Log Analysis
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