8 api support specialist jobs at 7 companies in Salem, MA
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Product Support Specialist
Boston, Massachusetts, United States
HybridFull Time
Blink: Blink is a mobile-first employee experience platform helping frontline organizations connect workers, communication, and workplace tools.
Experience in product or technical support, SaaS, business applications, or technical internal communications; strong writing, project management, prioritization, troubleshooting, and collaboration skills.
Invoiced, Inc.Nasdaq Global Select Market: FLYW: Public global payments and software helping education, healthcare, travel, and B2B organizations collect complex payments.
1+ YOEBachelor's degree, 1–3 years in a customer-facing SaaS role, and prior NetSuite or Intacct experience. Requires problem-solving, diplomacy, reliability, and familiarity with business software and APIs.
BizzyCar: AI-powered automotive recall-management and mobile-service software serving dealerships, OEMs, and fleet operators.
2+ YOERequires 2+ years in technical onboarding, implementation, project management, or IT support; knowledge of software configuration, APIs, integrations, professional communication, and managing multiple projects.
New York or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Colorado or Seattle or San Francisco or San Diego or Reston or Boston
$40-$58/hrOnsiteFull Time
Cooley: Private law firm advising technology, life sciences and high-growth companies on deals, litigation, intellectual property and regulation.
3+ YOERequires 3+ years of data operations, reporting, analytics, or business technology support experience; Python and SQL proficiency; analytical skills; API, scripting, and automation familiarity.
Polkadog: Boston-based premium pet-treat maker and retailer serving pet parents with handcrafted, all-natural dog and cat treats.
5+ YOEImplement and support benefits and HR technology platforms (Employee Navigator, PrismHCM, Rippling, ADP Workforce Manager); configure integrations (XML/API/EDI); 5+ years experience in payroll/benefits tech; Bachelor's preferred; Microsoft Office proficiency.
Employee Navigator, PrismHCM, Rippling, ADP Workforce Manager, XML, API, EDI, Microsoft Office Suite
Boston Globe Media Partners: Locally owned independent media serving Boston with digital and print journalism, events, and advertising solutions.
1+ YOEPractical experience building LLM-driven workflows, connecting APIs/databases, writing production prompts, and supporting newsroom/business teams; 1-2 years relevant experience.
Boston Globe Media Partners: Locally owned independent media serving Boston with digital and print journalism, events, and advertising solutions.
1+ YOEHands-on experience building AI/LLM workflows, connecting APIs and databases, writing production prompts, and supporting newsroom/business teams; 1-2 years relevant experience; strong communication.
Monte Rosa TherapeuticsNasdaq Global Select Market: GLUE: Clinical-stage biotechnology developing molecular glue degrader medicines for patients with cancer, autoimmune, and inflammatory diseases.
3+ YOERequires 3+ years of hands-on IT support experience, Intune and macOS device management knowledge, Windows/macOS administration, directory services, networking, and automation skills.
Microsoft Intune, Addigy, Jamf, Active Directory, Entra ID, DNS, DHCP, VLANs, Wi-Fi, Power Automate, Office 365, Okta, Zoom, Egnyte, Atlassian Suite, Zoom Rooms, Windows, macOS, API, LLM