Mac Papers and Packaging: Distributor of paper, packaging, and facility supplies.
3+ YOEHigh school diploma/GED, 3+ years in customer service/inside sales/customer success, experience with ERP/CRM and intermediate Microsoft Office, strong communication and multitasking skills.
ERP, CRM, Ez Mac Connect, Bill Trust, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
SubBase: SaaS platform for managing construction material procurement and workflows.
5+ YOE5+ years in customer success/account management/support, strong organization and communication, willing to travel 25–35%, experience with CRM/CS platforms preferred.
Lupa: AI-powered operating system for veterinary practices.
Experience in customer success or account management (B2B SaaS preferred), strong communication, commercial acumen, proactive risk management, and ability to manage retention, renewals, and upsell.
Symmons: Manufacturer of professional-grade plumbing fixtures and control valves.
Bachelor's degree required; customer success or related experience preferred (1+ year). Must have strong customer empathy, written/verbal communication, technical aptitude for software/firmware, and ability to travel up to 10%.
Fullbay: Management software for heavy-duty repair shops and fleets.
2+ YOE2+ years in Customer Success, Account Management, or Support (B2B SaaS preferred). Strong communication, CRM experience (Salesforce, ChurnZero, Gainsight, Zendesk), prioritization and independent judgment.
Symphony: Secure collaboration and communication platform for financial institutions
1+ YOE1+ years in customer success, account management, support, or client-facing SaaS role; organized, strong communication and presentation skills; comfortable learning technical products; interest in financial services.
Kharon: Provides a global risk analytics platform that helps organizations assess sanctions, trade controls, and other security-related risks.
2+ YOEBachelors preferred, 2+ years client services or customer success experience, strong organization and communication, cross-functional collaboration, handling sensitive client information, and experience with Sales-forward AI agents required.
Google Suite, Microsoft Office, CRM, Sales-forward AI agents
The Cary Company: Distributes rigid packaging containers and industrial filtration supplies.
Customer-service experience, order processing and quoting, strong communication and problem-solving, proficiency with Microsoft Office, ability to multitask; associate/bachelor degree preferred.
Arlington or Virginia or District of Columbia or Maryland or Pennsylvania
$50k-$70k/yrRemoteFull Time
ClearPoint Strategy: Software for automating strategic planning and performance reporting.
Early-career customer success role owning small-to-mid accounts; requires strong communication, judgment, working fluency with Microsoft Office, familiarity with AI tools, and ability to work remotely from the greater DC metro area; employment contingent on I-9 and background checks; no visa sponsorship.
ClearPoint, Agency, Kai, Fin, Claude, ChatGPT, Copilot, Microsoft Office
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
2+ YOE2+ years IT/account management experience, associate degree in IT or business (or equivalent experience), customer success or account management skills, strong communication, analytical skills, and willingness to travel up to 10%.
Illinois or United States or Houston or Irvine or Seattle or New York City
$57k-$98k/yrRemoteFull Time
Baker Tilly: Provides audit, tax, and consulting services to business clients.
3+ YOEBachelor's in accounting/business or equivalent experience; 3 years customer success or sales in SaaS; knowledge of SaaS metrics and CRM; experience with Salesforce and client-facing communication.
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
Experience in customer onboarding, CRM use, intermediate problem solving, communication, and basic analytics; ability to manage renewals and support customer lifecycle.
Wauseon Machine: Provider of robotic automation, precision machining, and fabrication solutions.
2+ YOECoordinate customer communications, manage service requests,warranty and spare parts processes; proficiency with CRM/ERP and Microsoft Office; 2+ years customer service or related experience preferred.
HubSpot, JobBOSS, UKG, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
Accord: Platform for managing B2B sales processes and customer onboarding.
1+ YOE1-3 years in a customer-facing B2B SaaS role; detail-oriented, able to manage high volume of customer interactions; strong written communication; experience with CS tools.
Way: SaaS platform for brands to launch and manage guest experiences.
Tech-savvy problem solver with strong written/verbal communication and customer service skills; troubleshoot platform integrations, replicate errors, support CSS customization, maintain KCS resources, and liaise with Product/Engineering.
DigiCert: Provides digital security certificates and automated PKI management.
2+ YOE2+ years in customer success/account management (SaaS or digital security), strong communication, onboarding/training experience, organized, familiar with CRM/customer success tools.
Rippling: Unified platform managing workforce HR, IT, and finance operations
0.5+ YOE6 months–2 years customer-facing B2B experience in SaaS, strong communication and organization, ability to learn software quickly and meet measurable goals.
EQL: Software platform for managing fair high-demand product launches.
1+ YOE1–3 years customer-facing experience, strong written and verbal communication, comfort with product and data, organized, able to run group onboarding and community programs.