19 associate customer success manager jobs at 12 companies in Chicago, IL
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Healthcare software connecting patients, clinicians, employers, and caregivers to shoppable care.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Providing expert software and information solutions for professionals.
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
New Relic: Private software providing an AI-strengthened observability platform for engineers and technology teams.
2+ YOE2+ years working with enterprise customers in technical adoption, customer success, or account expansion; technical and sales orientation; familiarity with observability, cloud platforms, Kubernetes, SRE, coding, and technical roadmaps.
Cyera: AI-native data security platform for enterprises.
3+ YOEAssociates degree or equivalent, 3+ years hands-on experience with data and cloud technologies, proficiency with SQL/Python/APIs, strong project management and customer-facing experience, expertise in DLP/DS P M/CSPM/SIEM preferred.
SQL, Python, APIs, web services, DLP, DSPM/CSPM (Cloud Security Posture Management), SIEM, IAM
Houston or Philadelphia or Milwaukee or Dallas or Tampa or New York City or Seattle or Irvine or Chicago
$84k-$127k/yrHybridFull Time
Baker Tilly: Leading advisory, tax, and assurance firm.
3+ YOEBachelor's degree and 3+ years' related experience; experience in technology or management consulting or customer success; NetSuite and Salesforce experience; strong communication, analytical and stakeholder management skills.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
seoClarity: Private enterprise SEO and AEO platform helping brands and agencies improve visibility across traditional and AI search.
1+ YOE1+ year client-facing experience preferred; strong presentation, analytical, communication, organization, problem-solving, and time-management skills; proficiency with Microsoft Office and interest in SaaS, digital marketing, analytics, or SEO.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
5+ YOE1+ Mgmt5+ years in customer success or related roles, 1 year managing teams, bachelor’s degree in IT/Networking/Business or equivalent, hands-on POS/hardware/software experience, leadership, project coordination, and familiarity with technical certifications.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, detail, and prioritization skills.
1+ YOERequires 1+ year in customer success, client services, relationship management, hospitality, recruiting, operations, financial services, consulting, or another customer-facing environment, plus strong communication and organization.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing field, plus strong communication, organization, prioritization, relationship-building, and systems-learning skills.
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
1+ YOE1–3 years in implementation, customer success, or account management with quota or attainment goals; strong outbound communication, organization, phone skills, and adaptability required.
Chicago or Phoenix or Tempe or Colorado or New York City or Los Angeles or San Francisco
$32-$47/yrRemoteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call-volume comfort, strong organization, and written and verbal communication skills.
Daiso: Japanese value retailer offering unique and affordable household goods.
High school diploma or equivalent, retail sales experience with sales-target success, leadership and communication skills, customer focus, multitasking ability, and basic computer and point-of-sale system familiarity.