Volt AI: AI-powered video intelligence for real-time physical security monitoring.
5+ YOE5+ years in customer success or account management in SaaS, Bachelor's degree required, strong communication/presentation skills, willingness to travel 50% for customer engagements.
Lupa: AI-powered operating system for veterinary practices.
Experience in customer success or account management (B2B SaaS preferred), strong communication, commercial acumen, proactive risk management, and ability to manage retention, renewals, and upsell.
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for global commerce.
3+ YOERequires 3+ years in customer success, account management, or related client-facing work; customer data analysis, relationship building, communication skills, CRM experience, and an associate's degree or equivalent experience.
SubBase: SaaS platform for managing construction material procurement and workflows.
5+ YOE5+ years in customer success/account management/support, strong organization and communication, willing to travel 25–35%, experience with CRM/CS platforms preferred.
Fullbay: Management software for heavy-duty repair shops and fleets.
2+ YOE2+ years in Customer Success, Account Management, or Support (B2B SaaS preferred). Strong communication, CRM experience (Salesforce, ChurnZero, Gainsight, Zendesk), prioritization and independent judgment.
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
Symphony: Secure collaboration and communication platform for financial institutions
1+ YOE1+ years in customer success, account management, support, or client-facing SaaS role; organized, strong communication and presentation skills; comfortable learning technical products; interest in financial services.
TeamDynamix: Provides no-code IT service and project management software.
1+ YOE1–3 years in customer success or related roles, experience with CRM tools (Salesforce), strong written and verbal communication, data-driven and organized, comfortable with automation and digital outreach.
Symmons: Manufacturer of commercial and residential plumbing products and valves.
1+ YOEBachelor's degree required, 1+ years customer success/account management or related experience preferred; strong communication, empathy, technical aptitude for software/firmware, and ability to track retention metrics; travel up to 10%.
C-Axis: Contract manufacturer specializing in precision medical device components.
5+ YOEBachelor's degree and 5+ years customer service or program management experience; strong communication, leadership, project execution, and sales skills.
eSkill: A SaaS platform for customizable pre-employment skills testing and assessments.
0+ YOE0–2 years in customer service/support; strong written/verbal communication; highly organized; comfortable with CRM and customer engagement tools; ability to manage multiple tasks in a fast-paced environment.
ListLab: A funded, remote-first startup developing a platform for busy professionals and business owners.
1+ YOE1–3 years in customer success, account management, client services, or relationship-focused work; strong written communication, organization, responsiveness, and comfort working remotely across time zones.
Accord: Platform for managing B2B sales processes and customer onboarding.
1+ YOE1-3 years in a customer-facing B2B SaaS role; detail-oriented, able to manage high volume of customer interactions; strong written communication; experience with CS tools.
Spring Health: Provides personalized mental health benefits for employees and families.
2+ YOE2+ years in customer-facing roles, preferably B2B; customer presentations; strong organization, communication, and adaptability; Google Suite, SFTP, ticketing, project management, and data-entry proficiency.
Gainsight, Asana, Spring Health Admin, Looker, SFTP, Google Suite
Wauseon Machine: Provider of robotic automation, precision machining, and fabrication solutions.
2+ YOECoordinate customer communications, manage service requests,warranty and spare parts processes; proficiency with CRM/ERP and Microsoft Office; 2+ years customer service or related experience preferred.
HubSpot, JobBOSS, UKG, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
1+ YOEBachelor's degree or equivalent experience; 1-2 years customer service or licensing experience; strong communication, organization, project management skills; Microsoft Office and Adobe PDF proficiency.
Microsoft Windows, Microsoft Office Suite, Adobe PDF
Associate Customer Success Manager - North America
United States or Canada
RemoteFull Time
Filigran: Open-source cyber threat intelligence and risk management solutions.
1+ YOERequires 1+ year in customer success, account management, or a similar client-facing SaaS/technology role; technical aptitude, cybersecurity familiarity, CRM/CSM experience or willingness to learn, and fluency in French and English.
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Evertune: AI platform for brand visibility in generative search results.
1+ YOE1+ years in customer success or account management supporting onboarding, renewals, and account servicing; strong written/verbal communication; organized; curious about AI/LLMs; based in NYC and available in-office 3x/week.