15 associate customer success manager jobs at 11 companies in Massachusetts
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Customer Success Associate Director
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Providing expert software and information solutions for professionals.
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
New York City or Seattle or Phoenix or San Francisco or Boston
$95k-$140k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
4+ YOE7+ MgmtRequires 4+ years of professional experience, 7+ years managing people including managers, and a bachelor's or master's degree. Experience leading scaled support, operations, or quality functions is preferred.
Cherre: Real estate data intelligence platform serving institutional investors, commercial operators, and real asset owners.
2+ YOERecognized qualification in business administration, project management, or related field; 2-4 years of project coordination or management experience; familiarity with agile methodologies, project software, and Microsoft Office.
Monday.com, JIRA, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Intercom, API
Mimecast: Private cybersecurity software helping organizations secure email, collaboration tools, human behavior, data, and AI.
Customer-facing experience, technical aptitude, strong communication and organization skills, ability to interpret customer health data, and familiarity with SaaS, cybersecurity, Salesforce, or customer success platforms preferred.
Microsoft Office, Salesforce, Gainsight, CompTIA Security+
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, and multitasking skills.
SmartBear: Private software providing API lifecycle management, test automation, test management, and observability tools for development teams.
1+ YOERequires 1–3 years in channel sales, business development, account management, customer success, partnerships, alliances, or program management; strong communication, organization, project management, and CRM reporting skills.
Bevi: Private IoT-enabled beverage technology that builds and services smart dispensers for commercial spaces.
1+ YOERequires 1–2 years in account management, customer success, or client-facing work, plus strong communication, relationship-building, organization, and proactive prioritization skills.
1+ YOERequires 1+ year in customer success, client services, relationship management, hospitality, recruiting, operations, financial services, consulting, or another customer-facing environment, plus strong communication and organization.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing environment, plus strong communication, organization, detail, and prioritization skills.
1+ YOERequires 1+ year in customer success, client services, relationship management, operations, financial services, or another customer-facing field, plus strong communication, organization, prioritization, relationship-building, and systems-learning skills.
Holistic Industries: Privately held vertically integrated cannabis that cultivates, manufactures, wholesales, and retails cannabis for adult-use customers.
Detail-oriented, organized, efficient, adaptable, and committed to customer satisfaction and team success; able to manage multiple tasks and communicate cross-functionally.
Business Development Associate-North East Region (Hybrid or Remote)
Great Barrington, Massachusetts, United States
$70k-$92k/yrHybridFull Time
Cover Whale Insurance Solutions: Commercial transportation managing general agent offering data-driven insurance programs to agents and fleet owners.
3+ YOERequires 3+ years in sales, business development, or account management; customer onboarding and pipeline management success; strong communication and relationship-building skills. Bachelor's degree and Metabase experience preferred.