18 avaya jobs at 11 companies in Florida
2d
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Global Workforce Management Leader (Contact Center)
Fort Lauderdale or Costa Rica or Philippines
OnsiteFull Time
5+ YOERequires 5+ years of WFM leadership in multi-site, multi-queue environments and advanced hands-on Verint WFM administration with ACD telephony systems such as Genesys, Avaya, or Cisco.
Verint WFM, ACD, Genesys, Avaya, Cisco
2w
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Telecommunications Manager
Miramar or Atlanta or Austin or Houston or Dallas or Orlando or Tallahassee or West Palm Beach or Fort Lauderdale or Phoenix or Charlotte
RemoteFull Time
8+ YOE8+ years managing enterprise telephony systems with Avaya expertise, team leadership, vendor and budget management, project management, and experience migrating to cloud/UCaaS platforms; bachelor’s degree preferred.
Avaya, Microsoft Teams, Zoom, SIP, RingCentral, Cisco
2mo
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Google GECX Contact Center as a Service Senior Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOE7+ years in CCaaS or cloud contact center solutions, experience with CCaaS platforms (AWS, Google, Genesys, Avaya, NICE), bachelor's in CS/Engineering or equivalent experience, client-facing, Agile/Waterfall experience, GECX/GCP familiarity.
Gemini Enterprise for Customer Experience (GECX), Google Cloud Platform (GCP), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, AWS, Genesys, Avaya, NICE
2mo
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Google GECX Contact Center as a Service Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$54k-$196k/yr HybridFull Time
3+ YOEMinimum 3 years experience in technology transformation with CCaaS or cloud-based contact center solutions; experience with CCaaS platforms (Google, AWS, Genesys, Avaya, NICE); ability to align technology to contact center metrics; Bachelor's degree or equivalent experience.
Google GECX, Google Cloud Platform (GCP), BigQuery, Looker, Vertex AI, Gemini Enterprise, Gemini Foundation Models, Voice AI, AWS, Genesys, Avaya, NICE
1mo
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Unified Communication Engineer
Jupiter or Palm Beach County or Martin County or St. Lucie County or Indian River County
OnsiteFull Time
3+ YOEBachelor's in telecommunications/computer science or commensurate experience. 7 years UC engineer experience (or bachelor’s + 3 years); 3 years supporting healthcare providers; experience with Avaya, Vocera, PatientKeeper, Microsoft Teams, VoIP, TCP/IP, LAN/WAN, PowerShell, AD/DNS/DHCP, and conference/AV solutions.
Avaya, Vocera, PatientKeeper, Microsoft Teams, TCP/IP, Remote Access, VoIP, LAN, WAN, Microsoft Active Directory (AD), DNS, DHCP, PowerShell, Zoom, AWS, Cisco, AudioCodes, Polycom, Jabra, Plantronics, Q-Sys, Crestron, SIP trunking, Mobile Device Management (MDM)
2d
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Google GECX Contact Center as a Service Senior Engineer
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation and Agile/Waterfall SDLC, 1+ year in Google Cloud, and a bachelor's degree or equivalent experience.
Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Gemini Enterprise, Google Cloud Platform (GCP), Conversational AI, CCaaS, AWS, Google, Genesys, Avaya, NICE, Waterfall, Agile, Google CX Agent Studio
2d
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Google GECX Contact Center as a Service Specialist
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in Conversational AI, CCaaS, or cloud contact centers; 3+ years with Agile and Waterfall SDLC; bachelor's degree or equivalent experience; GECX implementation experience preferred.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
3w
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Seasonal Burton Guide Basecamp Team
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$20/hr HybridFull Time, Seasonal
Provide platinum customer support via phone, chat, and email; adapt to product/procedure changes; strong written/verbal communication and technical aptitude; availability for flexible shifts including evenings, holidays, and weekends (seasonal).
Shopify, Navis, New Store, Inntopia, Five9, Avaya
1mo
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Network Engineer II
Phoenix or Alaska or Arkansas or Arizona or Colorado or District of Columbia or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or Wyoming
$90k-$99k/yr RemoteFull Time
3+ YOEUS citizen with favorable DoD background investigation, HS diploma, 3+ years networking experience (VLAN, QoS, switching/routing, firewall management), familiarity with NGFW, VPN, and voice systems.
Fortinet, Palo Alto, NGFW, Teams Voice, Avaya, AWS Connect, MPLS, Frame Relay, Metro Ethernet, Ethernet, DS3, OC3, OC48, VPN, QoS, Security Technical Implementation Guides (STIGs), NIST 800-53, TriWest Intranet, Microsoft Word, Microsoft Outlook
2w
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Network Engineer
Daytona Beach, Florida, United States
HybridFull Time
5+ YOEBachelor's or equivalent and 5+ years designing/operating enterprise Cisco or Aruba networks with routing, switching, wireless, firewalls, VoIP, cloud networking, and strong communication skills.
Cisco, Aruba, Avaya, Azure, AWS, GCP, SNMP, NetFlow, sFlow, BGP, EIGRP, OSPF, DHCP, DNS, VoIP, RTP, SIP, Spanning Tree Protocol, 802.1Q, LACP
2mo
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Cloud Sales Representative
Florida or United States or North America
$89k-$120k/yr RemoteFull Time
3+ YOE3+ years inside sales or LDR experience, cybersecurity industry experience required, full sales-cycle closing skills, strong communication, hunter mentality, CRM (Salesforce) documentation, demo and prospecting skills.
Avaya, Zoom, Microsoft Outlook, Salesforce, LinkedIn, Acronis Cyber Protect
3w
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Seasonal Burton Guide Basecamp Team
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$20/hr HybridFull Time, Seasonal
Customer service experience, flexible schedule including evenings/weekends/holidays seasonally, strong written and verbal communication, technical aptitude with commerce/CRM/phone systems, passion for snow sports.
Shopify, Navis, New Store, Inntopia, Five9, Avaya
3w
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Seasonal Burton Guide Basecamp Team
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$20/hr HybridFull Time, Seasonal
Customer service experience, flexible shift availability (evenings, weekends, holidays seasonally), strong written/verbal communication, technical aptitude, ability to multitask across systems; snowboard industry experience preferred.
Shopify, Navis, Inntopia, Five9, Avaya
1d
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Telecommunications Specialist 2
United States or Virginia or Maryland or Delaware or Florida or Georgia or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or West Virginia
$100k-$164k/yr RemoteFull Time
5+ YOERequires five years of telecommunications experience, a bachelor's degree or equivalent experience, and one listed telecommunications certification within six months of hire.
VoIP, PBX, ACD, Microsoft?, CCENT, CCNP, ACSS, ACIS, Nortel, Avaya
1mo
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Analyst, Contact Center Communications
Florida or Orlando or Las Vegas or Philippines or Clark
RemoteFull Time
3+ YOEBachelor's degree, 3+ years contact center experience, 1+ year predictive dialer administration, advanced analytical and reporting skills, dialer/telephony and MS Office proficiency, ability to lead analysts.
CXOne, Avaya, Noble, Autodialer, VBA, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, SQL, SAS, Power BI, Oracle
1w
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Steering Competence Center Group Leader
Fort Lauderdale or Costa Rica or Philippines
OnsiteFull Time
5+ YOERequires 5+ years of workforce management leadership in multi-site, multi-queue environments and advanced hands-on Verint WFM administration with ACD telephony systems.
Verint WFM, ACD, Genesys, Avaya, Cisco
1mo
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Sr UC Field Support Engineer
Orlando, Florida, United States
$106k-$133k/yr FieldFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
7+ YOE3+ Mgmt7+ years UC experience, CCNP Collaboration (or higher), 3+ years lead experience, Public Trust clearance, hands-on VTC/AV/telephony expertise, ServiceNow familiarity; bachelor’s or equivalent experience.
VTC, ServiceNow, Microsoft Teams, Avaya, Cisco, Polycom, Logitech, Webex, PEXIP, IPTV, IP-PBX, SIP, ISDN, ePRI, PRI, POTS, QoS
3w
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ADMINISTRATIVE ASSISTANT I - 64045509 1
Hudson, Florida, United States
$35k-$36k/yr OnsiteFull Time
3+ YOEProvide high-level administrative support including correspondence, scheduling, data collection, report preparation, SharePoint management, and coordination of meetings and travel; proficient in Microsoft Office and related systems.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Adobe Acrobat, SharePoint, STMS, Avaya, Protenus, EARS, HMS
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