3w
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SME - Avaya (Telecommunications) (55417)
United States
OnsiteFull Time
Expertise in Avaya voice technologies, incident management and SLA adherence; strong communication, presentation, documentation, analysis, and mentoring skills; ITIL and Avaya certifications are valuable.
Avaya
2mo
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Field Engineer - Avaya (Connecticut)
Hartford, Connecticut, United States
$38-$45/hr OnsiteFull Time
5+ YOE5+ years Avaya-based field engineering; Avaya ACIS/ACSS certifications preferred; willingness to travel extensively; strong communication and troubleshooting skills.
Avaya tools, AVST CallExpress, Networking, Hardware, Software
1w
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Avaya Switch Technician
Charleston, South Carolina, United States
OnsiteFull Time
3+ YOE3+ years inside-plant telephone/telecom support, Security+ and Avaya training/certification required, Secret clearance and US citizenship required, ability to install/repair switches, cabling, and VoIP equipment.
Avaya S8710, Communications Manager 6.0, Avaya CMM, Linux, Cisco
2mo
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Senior Front End Engineer - Avaya Infinity Platform (Remote, US)
United States
$129k-$173k/yr RemoteFull Time
7+ YOE7+ years in software; 5+ years frontend with React/TypeScript; strong architecture, performance, and accessibility focus; real-time UI experience; testing discipline; production ownership; mentorship.
TypeScript, React, Redux Toolkit, RTK Query, Vite, React Router, Mantine, CSS Modules, Vitest, Playwright, Node.js, Express, Prisma, Kafka, Redis, PostgreSQL, Docker, Kubernetes, GitHub Actions, Argo CD, Azure
6d
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On-Site Certified Call Manager_Technician
Charleston, South Carolina, United States
OnsiteFull Time
5+ YOERequires hands-on Avaya Communication Manager experience, SIP/PRI/VoIP/TCP-IP skills, CompTIA Security+, Avaya certifications, Secret clearance, HS/GED, and ~5 years enterprise voice experience.
Avaya Communication Manager, Avaya System Manager, Avaya Aura Session Manager, Avaya Session Border Controller Enterprise, Linux, Windows Server, SIP, PRI, TCP/IP, VLANs, CDRs, CAIRS, TMS
2mo
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Telephone Maintenance Technician
Egg Harbor Township, New Jersey, United States
$74k-$98k/yr OnsiteFull Time
3+ YOE3+ years of telecommunications and video systems experience; IP-based telephony; AVAYA and ZOOM platforms; Public Trust clearance.
AVAYA, ZOOM, IP telephony, PBX, Digital Voice
2mo
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Telecommunications Switch Technician
Dover, Delaware, United States
OnsiteFull Time
3+ YOEHigh school diploma or associate's; 3+ years switch maintenance; 3+ years VoIP/Avaya; CompTIA Security+ certified.
VoIP, Avaya, VSS, GPS, TMS, CVC, CAIRS, SharePoint, Microsoft Office, Cisco Routing, Routers, Switches, HUBs, Confined Space Certification
2mo
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Customer Service Representative I- Customer Support- CSR
Denver, Colorado, United States
$20-$21/hr OnsiteFull Time
1+ YOE1-2 years’ experience in customer service; on-site; MS Office; ERP/Shopify/Blue Cherry/Avaya experience a plus; strong communication.
Microsoft Office, Blue Cherry, Avaya, Shopify, ERP
2w
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Telco Support Tier II Analyst
Dallas, Texas, United States
$28-$30/hr OnsiteFull Time
3+ YOE3+ years telecommunications experience, Avaya PBX experience preferred, ability to analyze voice/data networks, customer service skills, and pre-employment background screening.
Avaya PBX
1mo
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Senior Voice Engineer
Plano, Texas, United States
$100k-$110k/yr OnsiteFull Time
7+ YOEBachelor's degree, 7+ years experience in enterprise voice/UC with Avaya, SIP and SBCs, Python and automation (Ansible/PowerShell), L3 troubleshooting, on-call support, and strong communication skills.
Avaya Aura Communication Manager, Avaya Session Manager, Avaya System Manager, Avaya Session Border Controller (SBCE), Avaya Media Gateway (G430/G450/G650), Avaya CMS Reporting, Avaya Contact Center, Avaya IP Office, Python, REST API, Ansible, PowerShell, Grafana, Power BI, SNMP, Wireshark, SolarWinds, PRTG, Splunk, NetBrain, Microsoft Teams, AudioCodes SBC, SIP, H.323
2mo
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Computer Network Administrator
Great Falls, Montana, United States
OnsiteFull Time
2+ YOEBachelor’s degree or 2+ years network management experience; WAN/LAN, TCP/IP, Cisco/Meraki/Palo Alto/Avaya experience; CCNA or higher; strong communication and teamwork.
WAN/LAN, TCP/IP, IPv4, IPv6, Cisco, Meraki, Palo Alto, Avaya, CCNA, Microsoft Office
3w
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Call Center Representative - Remote Arkansas
Conway, Arkansas, United States
$27k-$39k/yr RemoteFull Time
1+ YOEHigh school diploma or equivalent; 1-2 years contact center experience preferred; ability to follow procedures, use laptop and Microsoft Office; familiarity with CxOne or Avaya is a plus.
CxOne, Avaya, GAMMIS, Microsoft Office
6d
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Implementation Engineer – Unified Communications & Contact Center Solutions
Beaverton or Portland or Seattle
$95k-$130k/yr HybridFull Time
5+ YOE5+ years managing enterprise voice systems with Avaya Aura and SBCs; experience with Microsoft Teams Direct Routing, Genesys platforms; strong communication, on-call support, and travel readiness.
Avaya Aura, Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (SBC), Session Border Controller (Client), AADS, AudioCodes, Microsoft Teams, Genesys Cloud, Genesys Engage
1w
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Call Center Engineer (ACD Specialist)
United States
RemoteFull Time
Experience with ACD platforms (Avaya preferred), IVR and call routing troubleshooting, SIP/VoIP and TCP/IP fundamentals, SQL/ODBC, XML, ServiceNow, and on-call support in 24x7 environments.
Avaya, ACD, IVR, CTI, VRU, WFM, SIP trunks, VoIP, TCP/IP, SRTP, ODBC, SQL, XML, Microsoft Office, ServiceNow, AWS, Azure, AT&T Route It
1d
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Customer Service Representative
Middletown or United States
$18/hr RemoteFull Time
1+ YOEHigh school diploma/GED, 1 year call center or customer service experience, pass background check, proficient with Microsoft 365 and AVAYA, ability to sit for long periods.
Microsoft 365, AVAYA
1mo
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Sr. IT Technician
Mount Vernon, New York, United States
$28/hr OnsiteFull Time
4+ YOE4+ years IT support experience, Windows/Active Directory administration, networking (DHCP/DNS/IP), Avaya telephony, device deployment, strong communication and customer service, IT certification or IT degree preferred.
Microsoft Windows, Microsoft Office Suite, Microsoft Outlook, Microsoft 365, Microsoft SharePoint, Quest KACE, Active Directory, DHCP, DNS, IP, Avaya, iPhone, iPad
2w
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Network DC Engineer
Rochester Hills, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's in IT or equivalent experience; 5+ years designing and implementing enterprise network solutions with Avaya/Cisco/Extreme; OSI model knowledge; experience with IP packet capture tools; industry network certifications.
Avaya, Cisco, Extreme Products, Nortel, Cisco Nexus, Solarwinds, Netscout, Infinsteam
2w
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Network DC Engineer in Rochester Hills, Michigan
Rochester Hills, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years designing and implementing enterprise network solutions with Avaya, Cisco, or Extreme; familiarity with OSI model and IP packet capture tools; industry network certifications preferred.
Avaya, Cisco, Cisco Nexus, Extreme, Solarwinds, Netscout, Infinsteam
4w
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Pharmacy Solutions Architect
United States
$95k-$120k/yr RemoteFull Time
3+ YOEBachelor's in CS/IS or equivalent, 3+ years contact center architecture experience, proficiency with NICE CXOne, Five9, Genesys, Avaya, Cisco UCCX, Salesforce integrations, knowledge of HIPAA/PCI/SOX, and pharmacy terminology.
NICE CXOne, Five9, Genesys, Avaya, Cisco UCCX, Salesforce, Salesforce CTI, IVR, APIs, SIP, WFM
2w
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Patient Experience and Communications Manager
Irving, Texas, United States
OnsiteFull Time
4+ YOEBilingual English/Spanish, 4+ years in patient experience/call center/healthcare operations, call management and KPI analysis, training experience, EMR and eClinicalWorks knowledge, Avaya/Calvient and Microsoft Office proficiency.
eClinicalWorks (eCW), Avaya, Calvient, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, CRM
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