25 avaya jobs at 15 companies in Washington, DC
3d
Save
Mark Applied
Hide
UC Telecom Administrator
Arlington, Virginia, United States
$110k-$128k/yr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
8+ YOEBachelor's degree or equivalent experience, 8+ years administering large-scale Avaya Aura environments, carrier and circuit management experience, and Avaya certification or equivalent.
Avaya Government Cloud, Avaya Aura, VoIP, SIP, PSTN, E911, QoS, Microsoft Excel
1w
Save
Mark Applied
Hide
Unified Communications – Solution Architect
Camp Springs, Maryland, United States
$108k-$127k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
10+ YOERequires US citizenship, 10+ years of related experience, bachelor's or master's degree, UC architecture expertise, Cisco and Avaya experience, collaboration certifications, and ability to obtain DHS Public Trust clearance.
Avaya, Cisco, Cisco CUCM, CMM, CMS, TMS, Expressway, Webex, Microsoft Teams, Cisco Emergency Responder (CER), Cisco Unity Connection (CUC), Cisco Presence Server (IM&P), Cisco Unified Contact Center Enterprise (UCCE), Polycom, QFlow, Visio, ITIL v3, ITIL v4, Agile, DevOps, NIST, OAuth, SAML, ServiceNow, MPLS, SD-WAN, QoS, WAN
1mo
Save
Mark Applied
Hide
Voice Technician
Arlington, Virginia, United States
$60k-$100k/yr OnsiteFull Time
3+ YOE3+ years voice/telephony experience in DoD environments, active Secret clearance, bachelor’s degree or equivalent, network/telephony certifications (Avaya/Nortel/AT&T), TCP/IP and VoIP proficiency, strong customer service and troubleshooting skills.
ISDN, VoIP, TCP/IP, Avaya, Nortel, AT&T
1mo
Save
Mark Applied
Hide
Google GECX Contact Center as a Service Senior Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOE7+ years in CCaaS or cloud contact center solutions, experience with CCaaS platforms (AWS, Google, Genesys, Avaya, NICE), bachelor's in CS/Engineering or equivalent experience, client-facing, Agile/Waterfall experience, GECX/GCP familiarity.
Gemini Enterprise for Customer Experience (GECX), Google Cloud Platform (GCP), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, AWS, Genesys, Avaya, NICE
1w
Save
Mark Applied
Hide
Telecom Analyst/Telecom Engineer
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
8+ YOERequires 8 years of Avaya experience, hands-on Avaya CM, SMGR, Session Manager, and AVP experience, and ability to obtain and maintain Public Trust Clearance.
Avaya CM, VMware ESXi, AVP, Avaya SMGR, Avaya Session Manager, AVPA, ESWFO, CDR, Windows, Linux, SecureLogix, SIP, Avaya Elite, OVAs
1mo
Save
Mark Applied
Hide
Senior Unified Communications Voice Architect #1809648
Washington, District of Columbia, United States
$143k-$170k/yr OnsiteFull Time
8+ YOEU.S. citizen with active TS clearance (SCI access and CI polygraph), Bachelor's degree, 8+ years in enterprise telephony/unified communications, hands-on experience with Microsoft Teams Voice, Avaya, MSTP, Cisco, PowerShell, Power BI, and ITSM/Jira.
Microsoft Teams Voice, Avaya, Managed Secure Telephony Platform, MSTP, Enterprise Voice over IP, Cisco voice technologies, Power BI, SAF, Session Border Controllers, Direct Routing, Operator Connect, SIP/VoIP routing, PowerShell, Microsoft Teams Admin Center, Microsoft 365 Admin Center, Jira, ITSM platforms
1mo
Save
Mark Applied
Hide
Telecommunications Analyst (Windows/Unix/Linux)
Annapolis Junction, Maryland, United States
OnsiteFull Time
7+ YOEActive Secret clearance and U.S. citizenship; minimum 7 years supporting VoIP/telephony; experience with SIP/RTP/SRTP and Avaya platforms; Unix/Linux and Windows Server administration; Active Directory, DNS, DHCP, LDAP integration; willingness to work onsite with rotational on-call.
WFO, WFM, CMS, IIS, Apache Tomcat, Dell PowerEdge, Avaya J Series, Avaya Communication Manager, Avaya CMS, Avaya ACR, Avaya WFO, Avaya IX Messaging, Avaya System Manager, SIP, RTP, SRTP, Unix, Linux, Windows Server, Microsoft Active Directory, Microsoft DNS, Microsoft DHCP, LDAP, Microsoft Group Policy, Microsoft DFS, IPv4, IP routing
1mo
Save
Mark Applied
Hide
Unified Communications Telecom Administrator
Camp Springs, Maryland, United States
$100k-$115k/yr OnsiteFull Time
Experience administering Avaya, Cisco UC, and Microsoft Teams; endpoint provisioning; carrier coordination; escalation handling; strong troubleshooting and stakeholder communication; ability to obtain Public Trust clearance.
Avaya Government Cloud, Cisco Unified Communications, Microsoft Teams, Microsoft Azure
1mo
Save
Mark Applied
Hide
UC Field Support Engineer
Washington, District of Columbia, United States
OnsiteFull Time
Expertise in Avaya Government Cloud, Cisco Unified Communications, and Microsoft Teams; hardware/endpoint troubleshooting; SLA-driven service delivery; hybrid cloud knowledge; strong communication and problem-solving skills.
Avaya Government Cloud, Cisco Unified Communications, Microsoft Teams
2mo
Save
Mark Applied
Hide
Network Operations Center Engineer SR (NOC)
Washington, District of Columbia, United States
OnsiteFull Time
1+ YOEUS citizen able to obtain SECRET clearance,1+ year NOC/network experience,CompTIA A+,CompTIA Network+ or CCNA,experience with monitoring and ticketing,good communication and troubleshooting skills.
Neuralstar, LiveNX, Telewall, EC500, SBC, Avaya, AT&T
2mo
Save
Mark Applied
Hide
Cisco Voice Engineers (Expert)
Herndon or McLean or Virginia or United States
$150k-$254k/yr OnsiteFull Time
8+ YOETop Secret/SCI Polygraph required; U.S. person required. Bachelor’s or Master’s in CS/IT/Engineering, 11 years overall experience and minimum 8 years in Voice/UC engineering. Expert in SIP, SRTP, H.323, TCP/IP, CUCM, UCCX/UCCE, SRST, CUBE, PKI/certificates, and enterprise voice deployments.
CUCM, Unity Connection, IM&P, UCCX, UCCE, SIP, Secure Real-Time Transport Protocol (SRTP), MGCP, H.323, TCP/IP, MPLS, DNS, DHCP, RTP, SRST, CUBE, SIP trunking, PKI, VoIP phones, STEs, Viper phones, Avaya
2w
Save
Mark Applied
Hide
Systems Integrator (Senior)
Herndon, Virginia, United States
$133k-$226k/yr OnsiteFull Time
6+ YOEBachelor's in CS/CE, minimum 6 years systems engineering experience, voice/telephony integration expertise, EM/TCP-IP protocols, security accreditation support, and relevant vendor certifications.
Linux, SIP, Secure Real-Time Transport Protocol, TCP/IP, H.323, DNS, DHCP, RTP, VoIP, STE, Viper, PBX, Skype for Business, Avaya Communication Manager
21h
Save
Mark Applied
Hide
Technical Business Analyst
Woodlawn, Maryland, United States
$95k-$110k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years as a business analyst, contact center expertise, requirements and process analysis skills, named platform and business analysis tool experience, and ability to obtain Public Trust Clearance.
Amazon Connect, Genesys, Cisco, Avaya, NICE, Salesforce Service Cloud, Microsoft Office Suite, Microsoft Visio, Jira, Confluence, Draw.io, SQL, Tableau, QuickSight, Agile, Scrum, CRM, IVR, NPS, CSAT
1mo
Save
Mark Applied
Hide
Call Center Agent
Bethesda, Maryland, United States
$22/hr OnsiteFull Time
0.5+ YOEHigh school diploma, 6+ months customer service experience in healthcare, U.S. citizenship and ability to obtain Public Trust clearance, knowledge of medical terminology and health information privacy, Microsoft Office/Outlook proficiency, accurate data entry skills.
AVAYA, MHS-GENESIS, DEERS, Microsoft Office, Outlook, Internet
2w
Save
Mark Applied
Hide
Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence, Amazon Connect Center of Delivery Excellence
Boston or Jersey City or Tempe or Seattle or Arlington or Atlanta or Mountain View or Dallas
$131k-$204k/yr OnsiteFull Time
3+ YOEBachelor's degree in related field,3+ years cloud architecture/contact-center experience,proficiency with conversational AI frameworks,NLP/NLU,REST APIs,and integration across contact-center platforms.
Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, Rasa, Dialogflow, Lex, Azure Bot Service, REST APIs, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation, Terraform, Python
1w
Save
Mark Applied
Hide
Voice & Video Engineer (Tier II)
Washington, District of Columbia, United States
$104k-$166k/yr OnsiteFull Time
5+ YOERequires TS/SCI clearance, 8140/8570 IAT Level II certification, CCST certification, bachelor's degree or equivalent experience, and 5+ years of related experience. Requires VoIP and video technology expertise.
Avaya, Cisco, Tandberg, Webex, ITIL, SolarWinds, Splunk, Variphy
1w
Save
Mark Applied
Hide
Voice & Video Engineer (Tier II)
Washington, District of Columbia, United States
$104k-$166k/yr OnsiteFull Time
5+ YOERequires active TS/SCI clearance, Panama shift availability for 24/7 operations, IT-related bachelor's degree or equivalent experience, 5+ years of related experience, IAT Level II certification, and CCST certification.
VoIP, Avaya, Cisco, Tandberg, Webex, ITIL, SolarWinds, Splunk, Variphy, C2
3w
Save
Mark Applied
Hide
Telecommunications and Cabling Technician
Bethesda, Maryland, United States
OnsiteFull Time
3+ YOE3+ years data networking and cable installation experience, industry certification in data and voice cable (copper and fiber), familiarity with TIA/EIA and TIA 1179, eligible for Secret clearance.
Avaya Aura, Avaya CM 10.2, PSTN, TIA/EIA 568, TIA 1179, BICSI
1w
Save
Mark Applied
Hide
Unified Communications – Solution Architect
Camp Springs, Maryland, United States
$108k-$127k/yr OnsiteFull Time
10+ YOERequires a bachelor's degree and 12 years or master's degree and 10 years of related experience, extensive UC architecture expertise, Cisco technologies, and ability to obtain DHS Public Trust clearance.
Avaya, Cisco, Cisco CUCM, CMM, CMS, TMS, Expressway, Webex, Microsoft Teams, Cisco Emergency Responder (CER), Cisco Unity Connection (CUC), Cisco Presence Server (IM&P), Cisco Unified Contact Center Enterprise (UCCE), Polycom, QFlow, Visio, ITIL, Agile, DevOps, NIST, OAuth, SAML, ServiceNow, MPLS, SD-WAN, QoS, WAN
1d
Save
Mark Applied
Hide
Google GECX Contact Center as a Service Senior Engineer
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation and Agile/Waterfall SDLC, 1+ year in Google Cloud, and a bachelor's degree or equivalent experience.
Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Gemini Enterprise, Google Cloud Platform (GCP), Conversational AI, CCaaS, AWS, Google, Genesys, Avaya, NICE, Waterfall, Agile, Google CX Agent Studio
Explore Jobs
Expand Your Job Search
Top Cities Near Washington for Avaya
- Avaya jobs in Baltimore, MD
- Avaya jobs in Arlington, VA
- Avaya jobs in Alexandria, VA
- Avaya jobs in Frederick, MD
- Avaya jobs in Gaithersburg, MD
- Avaya jobs in Rockville, MD
- Avaya jobs in Bowie, MD
- Avaya jobs in Leesburg, VA
- Avaya jobs in Manassas, VA
- Avaya jobs in Annapolis, MD
- Avaya jobs in College Park, MD
- Avaya jobs in Fredericksburg, VA
- Avaya jobs in Laurel, MD
- Avaya jobs in Herndon, VA
- Avaya jobs in Greenbelt, MD
- Avaya jobs in Fairfax, VA
- Avaya jobs in Westminster, MD
- Avaya jobs in Hyattsville, MD
- Avaya jobs in Takoma Park, MD
- Avaya jobs in Vienna, VA