MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
5+ YOEBachelor's degree or equivalent, 5+ years in software engineering or SRE, API/cloud experience, full web stack (Python, PHP/Hack, JavaScript/React), PyTorch/LLM fine-tuning, SQL, documentation, and on-call support experience.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
3+ YOE3+ years technical support/cloud operations experience, GCP and Azure familiarity, SSO and CASB knowledge, strong communication and incident management skills.
Google Cloud Platform (GCP), Microsoft Azure, Azure ML, ChatGPT (OpenAI), Claude (Anthropic), Google Gemini Enterprise, Okta, Azure AD, Netskope, VS Code, ServiceNow, Jira Service Management
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
iSoftStoneShenzhen Stock Exchange: 301236: Provides software development, IT consulting, and digital transformation services.
2+ YOE2+ years IT support/helpdesk experience; proficiency with Windows and macOS, Office 365/Google Workspace, Azure AD; networking fundamentals (TCP/IP, DHCP, DNS, VPN); strong English communication and customer-service skills.
Microsoft Office 365, Google Workspace, Azure AD, Windows, macOS
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta: Automated security compliance and trust management software for businesses.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
ThinkingAI: Enterprise platform for deploying autonomous AI agent teams.
3+ YOE3+ years supporting big data or enterprise SaaS platforms; proficiency in Java, Python or Shell scripting, SQL/MySQL, Linux; experience with Hadoop, Hive, Kafka, Redis; Mandarin fluency required.
Cohesity: AI-powered data security and management software provider.
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years of technical support experience or a computer science master's with 3+ years; requires troubleshooting, enterprise architecture, databases, cloud platforms, ETL, and integration expertise.
Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yrRemoteFull Time
Together AI: Cloud platform for training and deploying artificial intelligence models.
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
8+ YOE8+ years in technical support or network engineering; strong networking (BGP/OSPF), IPsec; troubleshooting; packet captures; customer-facing; clear communication.
6+ Month Contract - Mac Desktop Support Engineer - South San Francisco, California
South San Francisco, California, United States
$80k-$85k/yrOnsiteContract
Slipstream IT: Provides IT managed services and consulting for life sciences organizations.
3+ YOE3-5 years desktop/end-user support experience, macOS and MDM (Jamf/Kandji) experience, Google Workspace familiarity, exposure to Microsoft 365/Azure/AD, strong troubleshooting and communication skills.
macOS, Google Workspace, Windows, Active Directory, Microsoft 365, Office, SharePoint, Azure, virtual desktop infrastructure, Jira, Slack, CrowdStrike, Claude, ChatGPT, Gemini, Jamf, Kandji, Azure Active Directory / Entra ID
Pano AI: Detects wildfires using AI-powered cameras and satellite intelligence.
5+ YOE5+ years professional experience, 3+ years platform/SRE/DevOps supporting production systems; strong cloud (GCP/AWS/Azure), IaC, container orchestration, CI/CD, scripting, and incident troubleshooting skills.
Arcade: Infrastructure for AI agents to securely interact with external applications.
Proven support leadership for technical B2B products, strong fluency with OAuth/SSO/SAML, APIs, cloud deployments, SLAs, automation and debugging, experience building support processes and tooling.