Member Services Representative (Benefits Specialist)
New York, New York, United States
$58k-$60k/yrOnsiteFull Time
32BJ Benefit Funds: Administers benefits and training for SEIU 32BJ union members.
Provide high-volume participant support for benefits questions using multiple systems; strong computer, analytical, communication, and customer-service skills; high school diploma required; benefits or customer-service experience preferred.
Microsoft 365, Dynamics 365 CRM, Dynamics 365 F&O, Microsoft Azure, AWS, SQL, Snowflake, QlikView, Microsoft Excel, Microsoft Word, Microsoft Windows, Microsoft Outlook, OneView, COOL/V3/DYNAMICS, CRM/WF
Saint Joe's: Provides residential and day care for individuals with disabilities.
Subject-matter expert in public benefits and representative payee administration; strong organizational, communication, and collaboration skills; experience with benefits programs, vendor coordination, and resident financial records.
0+ YOEVerify benefits for specialty drug via medical and pharmacy plans; obtain prior authorizations; troubleshoot rejections; support monthly verifications; collaborate with Accounts Receivable.
Maryland Oncology Hematology: Provider of community-based medical oncology and hematology care.
3+ YOE3+ years pre-services or patient benefits experience, high school diploma required; proficiency with computer systems and Microsoft Word/Excel; knowledge of CPT and HCPS coding; strong verbal communication.
ConduentNASDAQ: CNDT: Conduent provides technology-led business process solutions and services.
1+ YOECustomer service or call center experience; strong communication and typing; multitasking; HS diploma or higher; healthcare/benefits knowledge preferred.
call center software, CRM, phone system, typing, MS Office
McQuade Organization: Provider of supplemental life and health insurance products.
Entry-level role with full training; previous experience preferred but not required; customer service skills, confidential handling of client information, and strong communication required.
LD&B Insurance & Financial Services: Provides comprehensive insurance and financial planning services to clients.
High school diploma, prior customer service experience, strong communication, organization and problem-solving skills, ability to work 38 hours/week, maintain valid driver’s license, and handle confidential information.
Customer Services Representative (Verification of Benefits)
Nashville or United States
RemoteFull Time
AMSURG: Provides management and operation services for ambulatory surgery centers.
1+ YOEHigh school diploma/GED required; 1 year healthcare or call center experience preferred; knowledge of medical insurance terminology; strong oral and written communication and multitasking skills.
Customer Services Representative (Verification of Benefits)
United States or Nashville
RemoteFull Time
AMSURG: Operates a national network of outpatient surgery centers.
High school diploma/GED required; 1 year healthcare or call center experience preferred; knowledge of medical insurance terminology; effective oral and written communication; ability to prioritize and meet quality goals.
Acrisure: Provides AI-powered insurance, financial, and business risk solutions.
1+ YOE1+ years in call center, benefits administration, healthcare, or financial services; active Health and Life Insurance License or ability to obtain within 60 days; proficient in Microsoft Office; strong numerical and reasoning skills; EPIC/Applied Systems experience a plus.
Hub International: Provides global insurance brokerage and risk management services.
3+ YOE3+ years employee benefits/account representative experience; CA Life Agent license (or obtain); Microsoft Office proficiency (Excel, Word, PowerPoint); strong written/verbal communication and project management skills; bilingual Spanish a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Publisher, Brainshark, My Benefits Champion
LD&B Insurance and Financial Services: Independent provider of insurance and financial planning services.
High school diploma, prior customer service experience, relevant licenses/certifications, self-starter, strong communication, organizational and problem-solving skills, info security awareness.
Commonwealth of Virginia: State government providing public services to Virginia residents.
Advocate for veterans and dependents, prepare and present benefits claims, interpret laws/regulations, conduct outreach; strong oral/written communication and public service skills required.
US Fertility: Provides reproductive health services through a national fertility network.
2+ YOEHigh school diploma, minimum 2 years applicable experience, strong customer service, knowledge of insurance/benefits, medical terminology and billing, detail-oriented and computer savvy.
1+ YOEHigh school diploma, minimum 1 year medical experience, excellent customer service, ability to multi-task, benefit verification and scheduling experience.