4 bpo jobs at 3 companies in Charlotte, NC
2w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1mo
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Finance Transformation Practitioner - Senior Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or United States
$113k-$338k/yr OnsiteFull Time
10+ YOEBachelor’s degree in Finance, Accounting, or equivalent; 10+ years in F&A transformation, consulting, or BPO; 5+ years in an F&A tower; proven deal leadership; AI and ERP expertise.
agentic AI, GenAI, SAP, Oracle, Workday, Coupa
1d
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Finance Transformation Practitioner Principal Director
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or United States
$139k-$434k/yr OnsiteFull Time
10+ YOEBachelor's degree in Finance, Accounting, or equivalent; 10+ years in large-scale F&A transformation, consulting, or BPO; 5+ years in a finance tower; proven deal sales and AI-first operating model expertise.
AI, SAP, Oracle, Workday, Coupa, GenAI
2mo
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Director of Customer Engagement
Charlotte, North Carolina, United States
OnsiteFull Time
8+ YOE4+ Mgmt8–10 years in customer service, 4+ years people management, P&C or 2-20 license (or willing to obtain), Bachelors preferred, experience with BPO and insurance operations, strong communication and leadership.