3w
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BPO Director
Lincoln, Nebraska, United States
$112k/yr RemoteFull Time
8+ YOE8+ years BPO leadership, bachelor’s degree, experience managing 200+ FTE, vendor management, KPI/SLA performance, analytics, strong communication and negotiation; must pass drug/background checks and FOI training; must live in continental US.
2mo
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BPO/BPaaS Manager
United States
$135k-$265k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years consulting or implementation experience in insurance, 2+ years BPO/BPaaS and leadership experience, Bachelor’s degree or equivalent, ability to travel ~50%.
Agile, Scrum, Rational Unified Process
3mo
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Senior Manager, BPO Operations
United States
$110k-$150k/yr RemoteFull Time
5+ YOE5+ years managing offshore/nearshore BPO vendor relationships; experience with SLA governance, QA frameworks, and support reporting; daily hands-on use of AI coding tools and building automation/MCP connectors; familiarity with CRM/ticketing platforms and FERPA/COPPA compliance.
Claude Code, Codex, Cursor, GitHub Copilot, Zendesk, Slack, Salesforce, Google Drive, ChurnZero, Freshdesk, Intercom
1mo
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Medicare BPO
Jefferson City, Missouri, United States
$17-$18/hr OnsiteFull Time
High school diploma or equivalent required; preferred 3+ years Medicare claims data-entry or claims processing experience; strong knowledge of Medicare rules, claim reconciliation, and problem-solving; Plexis and Payer Compass experience preferred.
Plexis, Payer Compass
1mo
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Lead I Packout BPO
McKinney, Texas, United States
OnsiteFull Time
Overseeing shipping/receiving, inventory cycle counts, directing warehouse staff, operating and maintaining material handling equipment (forklift), following GMP/SOP/HACCP/OSHA food safety procedures, and lifting up to 100 lbs in freezer/dock conditions.
2w
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Director of BPO Field Operations (100% Remote)
United States
$172k-$187k/yr RemoteFull Time
8+ YOE5+ MgmtBachelor's (preferred), 8+ years progressive operations leadership managing outsourced/BPO or field service networks, 5+ years leading dispersed teams, vendor/contract negotiation, KPI/SLA management, training programs, forecasting, and analytical/financial skills. Willingness to travel up to 10%.
Microsoft Office Suite, Microsoft Teams, Slack
4w
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BPO Business Support Senior Associate (Gurgaon, HR, IN)
Gurgaon or Canada or United States
OnsiteFull Time
0+ YOEOutbound sales experience preferred; strong English communication with neutral/clear accent, CRM/basic system skills, sales mindset, resilience, active listening, graduate preferred; night-shift availability for North American time zones.
CRM
3w
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Realtor Wanted for Broker Price Opinion's - Brockton, MA
Brockton, Massachusetts, United States
FieldFull Time
Perform broker price opinions with company-provided BPO order flow, training, quality control, marketing, and administrative support; competitive commission splits and company-paid E&O.
1mo
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BPO Vendor Manager
Plano or United States
HybridFull Time
7+ YOE7+ years in CX operations or BPO vendor management; experience running RFPs, negotiating MSA/SOW/SLA, vendor governance, SLA/KPI ownership, QA and training programs, staffing/capacity planning, and building performance dashboards.
Zendesk, Omni, Looker, Tableau, Ada
2mo
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Director of BPO & Contact Center Sales
Boynton Beach, Florida, United States
$80k-$100k/yr OnsiteFull Time
10+ YOE10+ years in BPO/contact center sales or CX, proven multi-year enterprise deal closing, strong executive relationships in BPO, cross-functional leadership.
CRM, AI platforms, CX technologies
2d
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Program Manager - BPO Operations
Atlanta, Georgia, United States
OnsiteFull Time
Design and lead BPO partner operating models, governance, and performance strategies; coordinate cross-functional stakeholders; analyze data to improve partner operations and drive program outcomes.
1mo
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Director - Master Data / BPO Supply Chain Operations
Greenville or Simpsonville
OnsiteFull Time
Senior leader with expertise in master data strategy, supply chain and process improvement, ERP implementation, data-driven reporting and stakeholder management to deliver operational consistency and control.
ERP
1mo
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Manager, CX BPO, WFM & Programs
Brooklyn, New York, United States
$87k-$109k/yr HybridFull Time
4+ Mgmt4+ years management experience in service environments, oversight of BPO organizations and workforce management, CRM experience (Zendesk/Gladly/Kustomer), data-driven decision making, project management, vendor partnership, and travel 2-3x/year.
Zendesk, Gladly, Kustomer
1w
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Talent Acquisition Specialist - Volume Recruitment (BPO)
Wichita, Kansas, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED; 2 years recruitment experience in BPO/call center; experience with ATS and Microsoft Excel; strong administrative, tracking and communication skills.
Applicant Tracking System (ATS), Microsoft Excel
4w
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Buyer (BPO)
Tanjong Pagar or Clearwater or Fremont
OnsiteFull Time
Managing procurement activities including reviewing requisitions, coordinating purchasing with manufacturing/planning/engineering, maintaining procurement data, performing cost analysis, and developing supplier sources for assigned commodities.
2w
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Analyst, BPO
United States
RemoteFull Time
3+ YOEBachelor's in Business/IT or equivalent experience, 3+ years in business transformation/process improvement, proficiency with Microsoft Office (Excel, Word), strong communication, attention to detail, and ability to work in high-volume environments.
Microsoft Office Suite, Microsoft Excel, Microsoft Word
3mo
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IOA BPO Service Line Specialist for Finance
United States
HybridFull Time
12+ YOE12+ years of selling Financial Services and Digital Finance BPO/consulting; executive communication; able to close large deals; ROI/value proposition experience.
2w
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Manager, Workforce Strategy & Capacity Planning (BPO Operations)
Palo Alto, California, United States
$119k-$164k/yr HybridFull Time
5+ YOEBachelor's preferred;5–8+ years workforce management/capacity planning experience;BPO operations experience;strong analytical modeling skills;experience with WFM tools and Tableau;AI and digital fluency.
Tableau
1mo
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Director, QMS BPO, Quality Issue Escalation, Risk & Knowledge Management
United States
$172k-$232k/yr RemoteFull Time
8+ YOE6+ Mgmt8+ years in quality sciences or regulated industry; Bachelor's degree; 6+ years of managerial experience; Master’s preferred; travel up to 20%; regulatory and CAPA expertise.
Veeva, Power BI, Calyx, SAP, MS Office
3mo
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IOA BPO - Service Line Sales Specialist - Finance & Accounting
United States
RemoteFull Time
12+ YOE12+ years in selling Financial Services and Digital Finance BPO/consulting; executive communication; ROI/value proposition expertise; proven $20M TCV target delivery.
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