22 bpo manager jobs at 11 companies in Boston, MA
4w
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Manager, Vendor Manager
Boston or Richmond
$113k-$150k/yr HybridFull Time
5+ YOE5+ years vendor/partner/strategic sourcing experience; vendor performance management, KPI setting, contract negotiation, stakeholder communication, contact center BPO or monitoring vendor experience preferred.
6d
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A2R DS Sr. Manager
Bogotá or Raynham or West Chester or Raritan or Palm Beach Gardens or Warsaw or South America
HybridFull Time
10+ YOE5+ MgmtBachelor's degree in accounting, finance, or business; 10+ years' professional experience; 5+ years managing in shared services or BPO; large-team leadership, global accounting, transformation, and travel experience.
SOX, United States Generally Accepted Accounting Principles (US GAAP)
6d
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A2R DS Sr. Manager
Bogotá or Raynham or West Chester or Raritan or Palm Beach Gardens or Warsaw
HybridFull Time
10+ YOE5+ MgmtBachelor's degree in accounting, finance, or business; 10+ years' professional experience; 5+ years managing in shared services or BPO; large-team leadership, global accounting, transformation, and migration experience.
SOX, US GAAP, GAAP
2mo
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Client Engagement Liaison (LH-BPO)
New York or Boston
HybridFull Time
2+ YOE2+ years investment operations experience or 4+ years with a high school diploma; Master’s or Bachelor’s degree; strong problem-solving, client-facing, and project management skills.
OMS, data warehouses, reporting platforms, platform integrations
1w
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Operations Manager | Technical Support, Billing & Sales
Davao City or Waltham or Chennai or Bogota or Manila
OnsiteFull Time
3+ YOEBachelor's degree and 3–5 years of operations management experience, preferably in BPO or tech-enabled services; requires leadership, analytical, communication, compliance, and workforce planning skills.
CRM, workforce systems, reporting dashboards
1d
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Strategic Account Manager, US Healthcare
United States or Boston or Charlottesville or Durham or Columbus
$132k-$165k/yr RemoteFull Time
8+ YOERequires 8+ years in enterprise account management, client leadership, or strategic sales; complex enterprise relationships; executive communication; strategic account planning; healthcare knowledge; and regular client travel.
AI, BPO, CX, HEDIS, CAHPS, Medicare, Medicaid, PBM, RFP
4w
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Finance Transformation Practitioner - Senior Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or United States
$113k-$338k/yr OnsiteFull Time
10+ YOEBachelor’s degree in Finance, Accounting, or equivalent; 10+ years in F&A transformation, consulting, or BPO; 5+ years in an F&A tower; proven deal leadership; AI and ERP expertise.
agentic AI, GenAI, SAP, Oracle, Workday, Coupa
3w
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Managing Director, Managed Services
Atlanta or Boston or Columbus or Denver or Detroit or Miami or Minneapolis or Nashville or New York or Seattle or St. Louis
$240k-$384k/yr HybridFull Time
20+ YOE10+ Mgmt20+ years experience with 10+ years leading managed services or BPO; P&L and SLA ownership; familiarity with AI/automation, operations, procurement, and building global delivery teams.
1mo
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Director of Customer Support
Watertown, Massachusetts, United States
$160k-$182k/yr OnsiteFull Time
9+ YOE3+ Mgmt9+ years in customer support/operations leadership, 3+ years managing managers, experience with outsourced BPOs, strong analytics, change management, and customer support platform expertise (Zendesk, Kustomer, Gladly, Salesforce).
Zendesk, Kustomer, Gladly, Salesforce Service Cloud
1w
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Senior - Business Process Outsourcing (52315)
Braintree, Massachusetts, United States
$70k-$125k/yr RemoteFull Time
3+ YOEBachelor's degree in accounting, 3–4 years as a senior accountant in BPO or external accounting services, advanced computer and Microsoft Office skills, and strong client service and project management abilities.
Microsoft Office, Microsoft Excel
2mo
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Procurement and Vendor Operations Associate Director
Boston, Massachusetts, United States
$158k-$236k/yr HybridFull Time
8+ YOE8+ years in procurement operations or procure-to-pay with BPO governance, vendor management, SOX and controls experience; ERP and reporting tool proficiency; leadership of cross-functional teams; CPSM/CIPS preferred.
Oracle, Coupa, SAP, Microsoft Excel
1w
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Senior - Business Process Outsourcing (52315)
Braintree, Massachusetts, United States
$70k-$125k/yr RemoteFull Time
3+ YOEBachelor's degree in accounting, 3–4 years of senior accounting experience including BPO or external accounting services, advanced Microsoft Office and Excel skills, and strong client service and project management abilities.
Microsoft Office, Microsoft Excel
1mo
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Advisory Director Client Relationship Executive - Outsourcing
Boston, Massachusetts, United States
$180k-$220k/yr HybridFull Time
10+ YOE10+ years sales experience with 5+ years selling professional services/BPO, proven quota achievement, pipeline development, executive relationship building, bachelor's degree or equivalent, up to 25% travel.
CRM/OneView
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