1w
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Marketing Manager, CAHPS / HOS
Minnetonka, Minnesota, United States
$89k-$133k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent,7+ years experience,3+ years healthcare consumer/member engagement,2+ years CMS Stars/CAHPS/HOS experience,strong analytics and cross-functional influence.
1w
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Medical Assistant
Louisville, Kentucky, United States
$43k-$56k/yr OnsiteFull Time
Completion of MA program and certification/registration, current CPR, TB screening, phlebotomy and medication administration experience preferred, knowledge of HEDIS/CPT/ICD/CAHPS/HOS, EMR proficiency.
Electronic Medical Records (EMR), HEDIS, CPT, ICD, CAHPS, HOS
4w
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Program Manager, Principal- Short-Term Opportunity
Oakland or Rancho Cordova
$155k-$233k/yr HybridFull Time
10+ YOECollege degree or equivalent, 10+ years relevant experience, 5+ years in dental health systems, knowledge of HEDIS and CAHPS, strong analytic and program management skills, hybrid onsite within 50 miles of Oakland/Rancho Cordova.
HEDIS, CAHPS
1d
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Dir- Quality BH/MC
Brewer, Maine, United States
$43-$67/hr OnsiteFull Time
5+ YOE3+ MgmtLead quality strategy, oversee patient safety, risk management, reporting (CMS/NHSN/CAHPS/Leapfrog), and quality improvement; 5+ years relevant experience and 3+ years progressive management; Bachelor\u0002s required, Master\u0002s preferred.
CMS Core Measures, NHSN, CAHPS, Leapfrog, The Joint Commission
1mo
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Patient Experience Manager and Coach
Riverdale, Georgia, United States
OnsiteFull Time
Experience consulting or coaching patient experience in healthcare; bachelor\u0002s degree preferred; strong presentation, communication, project management skills; knowledge of CAHPS and patient experience surveys; proficiency in Word, PowerPoint, Excel, Adobe Acrobat; ability to travel regionally.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat, CAHPS
1mo
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QUALITY DIRECTOR
Grants Pass, Oregon, United States
$100k-$120k/yr HybridFull Time
4+ YOE4+ MgmtBachelor's degree required (Master's preferred); 4+ years leadership experience in healthcare quality improvement; familiarity with OHA, CMS, CFRs; experience with HEDIS/CAHPS/HOS, data analysis, PIPs; valid Oregon driver; preferred CPHQ, HCQM, Lean Six Sigma, IAPP, PMP.
Relias Learning Module System (LMS), HEDIS, CAHPS, HOS, Health Information Systems
3w
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Director Patient & Community Engagement
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years leadership experience in patient experience/volunteer services, Bachelor's in healthcare required, Patient Experience certification required; experience with PFACs, HCAHPS/CG-CAHPS/OAS-CAHPS and multi-hospital systems preferred.
3mo
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Director of Patient and Guest Experience
Dalton or Hamilton
OnsiteFull Time
5+ YOE3+ MgmtLead patient and guest experience initiatives; oversee patient experience, surveys, grievance process; manage team; ensure compliance with CMS CAHPS.
Outlook, Word, Excel, PowerPoint, Publisher, CMS CAHPS, Survey tools, Data analysis
1w
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Coordinator, Quality - Michigan in Michigan, Flint
Flint, Michigan, United States
OnsiteFull Time
3+ YOE3+ years managed care experience including HEDIS/CAHPS quality activities; associate degree or HS with experience; knowledge of NCQA standards and regulatory requirements.
Interactive Data Submission System (IDSS)
2mo
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Patient Experience Manager
Daytona Beach, Florida, United States
$66k-$122k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years related experience, expertise in patient experience improvement, strong communication, analytics, change management, training, and knowledge of CMS CAHPS; RN preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Patient Experience Advisor
United States or Chicago or Boston or South Bend
$81k-$115k/yr HybridFull Time
5+ YOEMinimum 5 years in healthcare focused on patient experience, expertise with HCAHPS and CG-CAHPS, strong analytics and presentation skills, bachelor's degree required, willingness to travel up to 25%.
1mo
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Patient and Family Experience Coach
Tacoma or Puyallup or Auburn or Covington or Olympia
$68k-$97k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5 years healthcare experience with at least 2 years in patient & family experience. Experience with patient engagement, CAHPS initiatives and basic Power BI preferred.
Power BI
1w
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Certified Child Life Specialist 3
Tampa, Florida, United States
$28/hr OnsiteFull Time
5+ YOEBachelor's in psychology/child development/child life, CCLS, CAHP, TICC, CLDR (or equivalent), 5+ years CCLS experience, 1 year as CCLS2 at TGH, pediatric assessment and therapeutic play skills.
1w
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Business Process Analyst - National Remote
Tampa or Minneapolis or Washington or United States
$29-$52/hr RemoteFull Time
3+ YOE3+ years analyzing and presenting data in healthcare, 2+ years with analytics for process improvement, experience with HEDIS/CAHPS/HOS, advanced Excel and PowerPoint skills, and ability to work remotely and meet deadlines.
Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Power BI, Tableau
1w
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Coordinator, Quality - Michigan
Flint, Michigan, United States
OnsiteFull Time
3+ YOE3+ years managed care quality experience including HEDIS and CAHPS; associate degree or HS+2yrs related experience; NCQA/quality accreditation experience preferred; strong data analysis and coordination skills.
Interactive Data Submission System (IDSS)
2w
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Stars Program Specialist (Bilingual Chinese or Vietnamese)
Huntington Beach, California, United States
$73k-$80k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years healthcare experience, 2+ years in health plan quality improvement, knowledge of CMS Star Programs/HEDIS/CAHPS, valid driver's license, strong communication and project skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Director, Patient Experience Data & Analytics
United States
RemoteFull Time
8+ YOEBachelor's in data/healthcare analytics required; 8–10 years healthcare data analytics, data engineering or patient experience analytics experience; expertise with survey/regulatory reporting (HCAHPS/CAHPS) and data integration.
SQL, SFTP, Press Ganey, EHR, PowerBI
1mo
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Patient Experience Manager and Coach
Riverdale, Georgia, United States
OnsiteFull Time
Experience coaching/consulting on patient experience, knowledge of CAHPS and reputation management, strong communication and presentation skills, project management ability, proficiency with Word/PowerPoint/Excel/Adobe Acrobat, bachelor's degree preferred.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
1mo
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Vice President, Quality Improvement & Utilization Management
Latham, New York, United States
$157k-$204k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's required, 10+ years progressive quality/UM experience with 5+ years director/VP-level in a health plan; expertise in Medicare Stars, HEDIS, CAHPS, UM operations; strong analytics and leadership skills.
Microsoft Office, InterQual, Milliman
1w
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AVP, National Member Quality Interventions
Long Beach or United States
$141k-$275k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years healthcare experience with 5+ years in health plan quality/risk adjustment and 5+ years leadership; HEDIS/NCQA, CAHPS, data analysis, program implementation, project management, and strong communication skills.
Microsoft Office, Microsoft Excel
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