2mo
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Call Center Manager
Baltimore, Maryland, United States
OnsiteFull Time
3+ YOE3+ MgmtManages a call center team; 3+ years call center and management experience; HS diploma; data analysis skills.
1mo
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Call Center Representative
Hanover or Gaithersburg or Glen Burnie or Rockville or Columbia or Hyattsville
$45k-$60k/yr OnsiteFull Time
Inbound call handling, objection handling, scheduling consultations, CRM data entry; coachable, strong communication, self-motivated; paid training provided.
CRM
2w
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CALL CENTER REPRESENTATIVE
Pikesville, Maryland, United States
OnsiteFull Time
Medical call center experience, high school diploma or GED, EMR proficiency, basic arithmetic, excellent patient care and customer service skills.
Electronic Medical Records (EMR)
2w
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Call Center Representative
Havre De Grace, Maryland, United States
$18-$33/hr OnsiteFull Time
High school diploma/GED, prior call center or customer service experience, strong English communication, HIPAA confidentiality, insurance verification, and Microsoft Office proficiency.
Microsoft Office
2w
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Call Center Representative
Havre De Grace, Maryland, United States
$18-$33/hr OnsiteFull Time
High school diploma/GED, prior call center or customer service experience, strong English communication, HIPAA compliance, Microsoft Office proficiency, customer service and problem-resolution skills.
Microsoft Office
3mo
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Call Center Coordinator
Rockville, Maryland, United States
$19-$22/hr OnsiteFull Time
2+ YOEHigh School Diploma or GED; 2+ years call center experience (medical setting preferred); proficiency with Microsoft Office and EMR/EHR software; ability to collaborate across functions; adaptable in a fast-paced environment.
Microsoft Office, EMR/EHR software
1mo
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Call Center Representative
Annapolis, Maryland, United States
$17-$22/hr OnsiteFull Time
3+ YOE3+ years front-office or call center medical experience; high school diploma; EMR proficiency; knowledge of billing, ICD/CPT coding, insurance practices; MMR/flu vaccinations, PPD, background and drug screen.
EMR
1mo
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Call Center Supervisor
Baltimore or Ohio or United States
RemoteFull Time
3+ YOE1+ Mgmt3+ years healthcare experience, 2+ years call center/member/provider service experience, 1+ year supervisory experience; Associate's degree preferred; proficiency in eCW, Jiva, and Microsoft Office; strong communication and leadership skills.
eCW, Jiva, Microsoft Office
1mo
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Call Center Agent/ Receptionist (Olney)
Olney, Maryland, United States
$18-$24/hr OnsiteFull Time
1+ YOE1+ year medical office/call center/customer service experience; EMR experience (Athena preferred); strong communication, documentation, and ability to manage high call volumes; COVID-19 vaccination required.
Electronic Medical Record (EMR), Athena
3w
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Call Center Supervisor - DC
Washington, District of Columbia, United States
OnsiteFull Time
3+ YOE3+ years call center leadership/coaching, associate degree, strong leadership and communication, scheduling, Microsoft Office proficiency, knowledge of ACD/CRM/NICE/IEX systems.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, ACD, CRM, NICE, IEX
3w
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Call Center Operator - Healthcare
Baltimore, Maryland, United States
$18-$27/hr OnsitePart Time
1+ YOEHigh school diploma/GED, minimum 1 year experience (medical office preferred), call center and Epic experience preferred, strong customer service, problem solving, and multitasking skills.
EPIC
3w
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CALL CENTER REPRESENTATIVE BILINGUAL
Washington, District of Columbia, United States
OnsiteFull Time
Whitman-Walker Health: Provides clinical and behavioral healthcare for LGBTQ+ individuals.
2+ YOEAssociate degree or 2 years' experience, 1-3 years healthcare/call center preferred; fluency in Spanish or Amharic, knowledge of medical terminology and HIPAA, EPIC/eCW experience, strong communication skills.
EPIC, eCW, Microsoft Office
1mo
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Medical Call Center Representative
Bethesda, Maryland, United States
$18-$20/hr HybridPart Time
2+ YOEHigh school diploma/GED, 2+ years call center/customer service experience (medical preferred), proficiency with EMR/EHR and Microsoft Office, medical terminology knowledge, strong verbal communication and customer service skills.
Microsoft Office, EMR/EHR
1w
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Outbound Call Center Sales Manager
Springfield, Virginia, United States
$120k-$140k/yr OnsiteFull Time
Experience managing high-volume outbound call center sales teams, expertise with CRM/dialers and call analytics, strong coaching and leadership skills, metric-driven performance management.
CRM, dialers
1mo
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Bilingual Call Center Representative (Temporary)
Missouri or Newark or Philadelphia or Dallas or Miami or Phoenix or Washington or Houston or Tampa or Detroit or Austin or Atlanta or Salt Lake City or Las Vegas
$19/hr RemoteFull Time, Temporary
Bilingual English/Spanish required, high school diploma or GED, computer proficiency, Microsoft Office/Excel experience, video interview assessment; 1+ years call center/customer service preferred.
Microsoft Office, Microsoft Excel
6d
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Call Center Sales Representative
Nottingham, Maryland, United States
$18-$23/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year customer service or sales experience, proficiency with Microsoft Office and call center systems, strong communication, multitasking, and problem-solving skills.
Microsoft Office
2mo
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Customer Service Call Center Agent
Lanham or Maryland
$19/hr RemoteFull Time
3+ YOEMaryland resident with 3+ years call center experience, high inbound volume handling, high school diploma/GED, own PC and headset (no Chromebooks/iPads), 7 weeks paid training, strong multitasking, computer, and listening skills.
1mo
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Call Center Operator for Medical Practice
Baltimore, Maryland, United States
$18-$19/hr OnsiteFull Time
Answer high-volume inbound calls, schedule medical appointments, and relay messages to clinical staff; strong customer service and phone skills required.
2w
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Director of Call Center Operations
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtExperienced call center leader with call center operations, workforce planning, performance management, process improvement, and technology implementation experience; bachelor\u0002s preferred; high school required.
CRM, EMR, CMS/PMS, AI assistants, IVA platforms, workforce management software, contact center software
1mo
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Call Center Agent
Bethesda, Maryland, United States
$22/hr OnsiteFull Time
0.5+ YOEHigh school diploma, 6+ months customer service experience in healthcare, U.S. citizenship and ability to obtain Public Trust clearance, knowledge of medical terminology and health information privacy, Microsoft Office/Outlook proficiency, accurate data entry skills.
AVAYA, MHS-GENESIS, DEERS, Microsoft Office, Outlook, Internet