14 call center manager jobs at 12 companies in Alpine, CA
1mo
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Supervisor Call Center
San Diego, California, United States
$70k-$78k/yr OnsiteFull Time
2+ YOE2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills.
Microsoft Office, Electronic Health Records, health information exchanges
1mo
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Team Lead - Call Center
Tijuana, Baja California, Mexico
OnsiteFull Time
1+ YOE1+ MgmtCall center experience (1+ years), 1+ year leadership experience, strong coaching and organizational skills, English B2, ability to handle escalations and train agents; high school preferred.
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
3d
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Customer Information Representative - Customer Info Center - Chula Vista Medical Center - Variable Shift - Part Time (0.5)
Chula Vista, California, United States
$25-$30/hr OnsitePart Time
2+ YOERequires 2 years of high-contact customer service experience, preferably in a call center or concierge setting, ability to manage multiple demands, and strong verbal communication and problem-solving skills.
Microsoft software products, GE Centricity/IDX, Electronic Code Book
2w
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Learning Experience Director (US/MX)
Tijuana, Baja California, Mexico
OnsiteFull Time
7+ YOEMinimum 7 years as a manager/Sr. manager in call center product training; strong product training, presentation, communication, curriculum development, and MS/Google application skills; occupational safety responsibilities.
Google, Microsoft Office
1w
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BDC Associate - Fixed Ops - Poway Honda
Poway, California, United States
$18-$20/hr OnsiteFull Time
Requires excellent verbal and written communication, strong Microsoft Office skills, organizational and time management abilities, independent and teamwork skills, and call center experience or readiness.
Microsoft Office Suite, CRM, internet
2mo
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Quality Assurance and Training Supervisor - United States
San Diego, California, United States
OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years QA/training experience; lead QA monitoring and training in a call center.
3mo
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Customer Service Supervisor
Tijuana, Baja California, Mexico
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma; 2-3 years in a call center; 1+ year supervisory; English level B2.
CRM, Dialer, Monitoring tools
3w
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Patient Service Representative
San Diego, California, United States
$24-$27/hr OnsiteFull Time
1+ YOEFront-office or call-center experience in healthcare, strong customer service, HIPAA knowledge, MS Office proficiency, ability to multitask, de-escalate, and manage patient registrations and scheduling.
Microsoft Office, MIM
1d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
1mo
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Service Team Lead
San Diego, California, United States
$31-$51/hr OnsiteFull Time
1+ YOEAssociate degree or equivalent experience; SIE required or obtained within 90 days; 1–2 years customer service experience; call center and supervisory experience preferred; strong communication, coaching, and time-management skills.
Adobe, Box, ClientWorks, Documentum, Engage, LexisNexis, Medallia, Microsoft Dynamics, Nice CXone, ServiceWorks, Microsoft SharePoint, SmarTerm BETA, Smartsheet, Tableau, Webstation, Workday
1mo
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Patient Connection Agent
Escondido, California, United States
$23-$24/hr HybridFull Time
2+ YOE2 years customer-service experience; strong verbal/written skills, HIPAA compliance, Microsoft Office and EHR proficiency, database entry and records management, empathy, and ability to meet call-center KPIs. Bilingual ability may be required.
Microsoft Office, EHR
2mo
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QA Supervisor
Tijuana, Baja California, Mexico
OnsiteFull Time
3+ YOE3+ years call center experience, advanced English (B2+), Excel proficiency, experience with Lean/continuous improvement, RCA and statistical control techniques, plus QA coaching and dashboarding experience.
Microsoft Excel, Tableau, Calabrio, BIA, Lean Methodologies, PDCA, Kaizen, Root Cause Analysis (RCA), Pareto chart, control chart
3w
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Lead Analyst, Epic Cheers - Hybrid - 140535
San Diego, California, United States
$125k-$182k/yr HybridFull Time
9+ YOE9+ years relevant experience (or Bachelor's+5), deep Epic Cheers/CRM and call center experience, familiarity with HL7/FHIR/APIs, Epic certifications preferred, advanced problem resolution, communication and project leadership skills.
Epic Cheers, Epic Call Hub, Epic, Amazon Connect, Amazon Connect Health, Healthy Planet, Cadence, HL7, FHIR, APIs