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1,635 call center manager jobs at 1,013 companies in United States

2mo
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Call Center Manager
Baltimore, Maryland, United States
OnsiteFull Time
Education Affiliates
Education Affiliates: Operates vocational schools and career colleges for professional training.
3+ YOE3+ MgmtManages a call center team; 3+ years call center and management experience; HS diploma; data analysis skills.
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3w
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Call Center Manager
Flint, Michigan, United States
OnsiteFull Time
Regional Medical Imaging
Regional Medical Imaging: Provides diagnostic and interventional radiology services in Michigan.
5+ YOE5+ years call center supervisory experience, knowledge of call center systems and workforce management, experience with Five9 or Abbadox a plus, high school diploma required; associate/bachelor preferred.
Five9, Abbadox
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2w
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Manager, Call Center
Knoxville, Tennessee, United States
$90k-$100k/yr OnsiteFull Time
One Inc
One Inc: Digital payment and claims disbursement platform for insurance carriers.
2+ YOE2+ MgmtLead call center operations, supervise staff, analyze performance data, and implement process improvements; requires 2 years call center management, Excel/Windows proficiency, and strong communication and coaching skills.
CRMs, phone systems, Windows, Microsoft Excel, Microsoft Word
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2w
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Call Center Manager
Claremore, Oklahoma, United States
$45k-$65k/yr OnsiteFull Time
JT Services
JT Services: Provides plumbing, septic, HVAC, and portable sanitation services in Oklahoma.
2+ YOE2+ years call center leadership; strong communication, coaching, data analysis, and booking skills; proficiency with call center software, scheduling systems, and CRM platforms.
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1mo
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Call Center Manager
Port Huron, Michigan, United States
OnsiteFull Time
Luxury Bath Technologies
Luxury Bath Technologies: Custom acrylic bathroom remodeling and one-day installation services.
Proven call center leadership, recruiting and coaching experience, CRM and scheduling proficiency, ability to manage inbound/outbound calls, monitor performance metrics, and work evenings/weekends as needed.
CRM, scheduling tools
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2mo
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
Automated Health Systems
Automated Health Systems: Manages public health program enrollment and administrative services.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
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1w
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Call Center Manager
United States
$90k-$110k/yr RemoteFull Time
Neovance
Neovance: Provides patient support services for biopharmaceutical manufacturers.
3+ YOE3+ MgmtBachelor's in healthcare/business or equivalent, CPhT (or willing to obtain), 3–5 years call center management with 2 years in specialty pharmacy, HIPAA knowledge, pharmacy workflows, and workforce management experience.
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2w
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Manager, Call Center
Knoxville, Tennessee, United States
$90k-$100k/yr OnsiteFull Time
One Inc
One Inc: Digital payment processing and disbursement platform for insurance carriers.
2+ YOEDegree or commensurate experience, minimum 2 years call center management, proficiency with CRMs, phone systems, Windows, Microsoft Excel and Word, strong coaching and analytical skills.
CRMs, phone systems, Windows, Microsoft Excel, Microsoft Word
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Call Center Manager
Miami, Florida, United States
$80k-$90k/yr HybridFull Time
Phoenix American
Phoenix American: Provides vehicle service contract and gap insurance administration services.
5+ YOE3+ Mgmt5–8 years call center experience with 3+ years managing supervisors, proficiency with ACD/CRM/WFM, strong analytics, coaching, and communication skills; bachelor’s degree preferred.
ACD, CRM, WFM, conversational AI, real-time agent assist, automated quality monitoring, predictive analytics
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4d
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Call Center Manager
Maplewood, Minnesota, United States
$25-$30/hr OnsiteFull Time
Community Dental Care
Community Dental Care: Provides comprehensive dental care and oral health education services.
3+ YOE3+ years call center or customer service leadership; experience with Open Dental and Solutionreach preferred; strong leadership, communication, coaching, and metrics management; dental/healthcare experience preferred.
Open Dental, Solutionreach
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2w
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Call Center Manager
Reno, Nevada, United States
OnsiteFull Time
Grand Sierra Resort
Grand Sierra Resort: Operates a luxury hotel, casino, and entertainment resort complex.
4+ YOE4+ years call center or reservations management experience, strong communication, Microsoft Office proficiency, hiring/training/scheduling experience, ability to work all shifts, and Alcohol Awareness card.
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, LMS
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1mo
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Call Center Manager
New Baltimore, Michigan, United States
OnsiteFull Time
Veterinary United
Veterinary United: Operates a network of veterinary clinics and pet resorts.
Proven call center leadership, supervisory experience, strong reporting/analytics skills, Microsoft Office proficiency, experience with VoIP/Weave and practice management systems preferred, ability to travel to locations.
Weave, Basecamp, PIMS, VoIP, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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3mo
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Call Center Manager
Hauppauge, New York, United States
$32/yr OnsiteFull Time
Long Island Select Healthcare
Long Island Select Healthcare: Operates community health centers providing primary and specialty care.
2+ YOE2+ MgmtSupervises call center staff, trains agents, oversees scheduling, handles escalations, and ensures KPIs in a high-volume environment.
Microsoft Office, EMR, Practice Management Software
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1mo
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Call Center Manager
Anaheim, California, United States
$65k-$85k/yr OnsiteFull Time
The Bugman
The Bugman: Family-owned providing pest and termite control services.
2+ YOE2+ MgmtBachelor's degree or MBA, 2+ years call center management experience, proficiency with Microsoft Office and CRM, SPCB Branch 2/3 license a plus, drug screen and verifiable references required.
Microsoft Office, CRM
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3mo
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Call Center Manager
West Palm Beach, Florida, United States
OnsiteFull Time
MV Transportation
MV Transportation: Provides outsourced passenger transportation and transit management services.
3+ YOE3+ Mgmt3+ years call center management, 25+ staff, Creole bilingual, scheduling, training, independent work, strong written/verbal skills, contract knowledge, fast-paced environment experience, transportation industry a plus.
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1mo
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National Call Center Manager
Plainfield, Illinois, United States
$60k-$75k/yr HybridFull Time
Pet Butler
Pet Butler: Provides professional pet waste removal and pet care services.
3+ YOE3+ Mgmt3+ years call center/sales/customer service experience, 3+ years supervisory experience, high school diploma/GED required, some college preferred, ability to lead teams, analyze metrics, and manage call center operations.
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1w
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Manager - Call Center
Riverside, California, United States
$73k-$74k/yr OnsiteFull Time
Riverside Dental Ceramics
Riverside Dental Ceramics: Fabricates precision dental restorations and prosthetic solutions for clinical practices.
5+ YOE3+ MgmtHigh school diploma or equivalent, 5+ years call center experience, 3+ years supervisory experience, experience with GCM, strong communication and leadership skills.
GCM
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1mo
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Call Center Manager
Aston, Pennsylvania, United States
OnsiteFull Time
Sun East Federal Credit Union
Sun East Federal Credit Union: Member-owned financial cooperative providing banking and lending services.
5+ YOE3+ MgmtHigh school diploma, minimum 5 years call center experience with 3 years supervisory/management experience, banking/loan experience preferred, strong communication/organizational skills, basic typing and math; background and drug checks required.
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2w
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Assistant Call Center Manager
Bishopville, Maryland, United States
$25-$27/hr OnsiteFull Time
Seaside Plumbing
Seaside Plumbing: Provides professional residential and commercial plumbing and gas services.
3+ YOECall center/dispatch or customer service experience, coaching and leadership ability, performance management, strong communication and organizational skills.
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1mo
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Call Center Manager
New Haven, Connecticut, United States
HybridFull Time
Fair Haven Community Health Care
Fair Haven Community Health Care: Provides accessible medical and dental care to underserved communities.
5+ YOE3+ MgmtBachelor's degree required, 5 years call center experience with 3+ years in leadership; proficiency with Epic/EHR and Microsoft Office; bilingual English/Spanish; healthcare/FQHC experience preferred.
Epic, EHR, Microsoft Office
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