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29 call center manager jobs at 18 companies in Austin, TX

1w
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Call Center Manager
Lockhart, Texas, United States
OnsiteFull Time
Garage Door Services of USA
Garage Door Services of USA: Provides professional installation and repair for residential garage doors.
3+ YOE3+ years call center or customer service leadership, experience with CRM and call center software, strong communication, org and problem-solving skills, proficiency with Microsoft Office; home‑services experience and bilingual (EN/ES) a plus.
CRM, call center software, Microsoft Office
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2mo
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Call Center Systems Manager
Austin, Texas, United States
$100k-$120k/yr OnsiteFull Time
DaBella
DaBella: Residential roofing, siding, window, and bath renovation services.
5+ YOE5+ years administering call center platforms (Five9 or similar), expertise in call routing/IVR, campaign management, Salesforce integrations, troubleshooting, reporting, and stakeholder collaboration.
Five9, CCaaS, Salesforce, Salesforce Service Cloud, Genesys, NICE InContact, Talkdesk, CallRail
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2w
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Call Center Representative
Austin, Texas, United States
$17-$24/hr HybridFull Time
Continental General
Continental General: Insurance provider specializing in life and long-term care policies.
2+ YOE2+ years call center customer service experience preferred, high school diploma or equivalent, strong verbal/written communication, Microsoft Office proficiency, ability to manage multiple priorities and maintain professionalism.
Microsoft Office, Windows
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1mo
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Call Center Representative
Austin, Texas, United States
$16-$18/hr OnsiteFull Time
People's Community Clinic
People's Community Clinic: Provides affordable primary healthcare to uninsured and underserved communities.
2+ YOEHigh school diploma/GED, 2 years healthcare experience preferred, bilingual English/Spanish, EMR and practice management knowledge, exceptional customer service and multitasking skills.
Electronic Medical Records (EMR)
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1w
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Call Center Supervisor - Northwest Austin - Texas Orthopedics (2207)
Austin, Texas, United States
$58k-$68k/yr OnsiteFull Time
OrthoLoneStar
OrthoLoneStar: Independent physician-led orthopedic practice group serving the state of Texas.
5+ YOE2+ MgmtRequires five years of customer service experience, two years of supervisory experience, strong communication and problem-solving skills, and knowledge of customer service, insurance, staffing, productivity, and scheduling.
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3mo
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Seasonal Licensed Healthcare Service Delivery Manager
Austin, Texas, United States
$22-$25/hr RemoteFull Time, Seasonal
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
1+ YOEMinimum 1 year call center or sales management experience; active Insurance License or ability to obtain via College of Insurance; focus on performance and team support; data reporting skills.
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3mo
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Seasonal Licensed Healthcare Service Delivery Manager
Austin, Texas, United States
$22-$25/hr RemoteSeasonal
Percepta
Percepta: Provides customer experience outsourcing for the automotive industry.
1+ YOE1+ MgmtSeasonal licensed healthcare service delivery manager with 1+ year call center or sales management experience; active resident state insurance license or ability to obtain license; strong leadership, coaching, and data reporting skills.
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3mo
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Seasonal Licensed Healthcare Service Delivery Manager
Austin, Texas, United States
$22-$25/hr RemoteSeasonal
Percepta
Percepta: Provides customer experience and business services for automotive brands.
1+ YOESeasonal licensed healthcare service delivery manager with call center or sales management experience; active state insurance license; leadership and coaching; data reporting.
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1mo
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Customer Service Manager
San Marcos, Texas, United States
$80k-$85k/yr OnsiteFull Time
Woods Comfort Systems
Woods Comfort Systems: Provider of residential and commercial HVAC and plumbing services.
Proven leadership in call center/dispatching, KPI-driven, process-oriented, experience with high-volume customer service; Home Services and ServiceTitan experience preferred.
ServiceTitan
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1mo
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Customer Service Manager
San Marcos, Texas, United States
$80k-$85k/yr OnsiteFull Time
Carbon Valley
Carbon Valley: A home services providing HVAC installation, maintenance, and customer support.
Proven leadership in high-volume call center/dispatch environments, experience with KPI-driven teams, process orientation, sales mindset, and strong communication skills.
ServiceTitan
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2mo
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Manager - Member Services
Austin, Texas, United States
OnsiteFull Time
University Federal Credit Union
University Federal Credit Union: Provides banking and lending services to credit union members.
3+ YOE3+ MgmtAssociates degree, minimum 3 years supervisory leadership, advanced PC skills including Microsoft Word and Excel, must be bondable; call center and financial experience preferred; English/Spanish bilingual preferred.
Microsoft Word, Microsoft Excel
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1mo
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Workforce Management Specialist
Austin, Texas, United States
OnsiteFull Time
RoadVantage
RoadVantage: Provider of automotive protection products and claims administration.
2+ YOE2–4 years WFM experience in a call/contact center, strong WFM systems and forecasting skills, advanced Microsoft Excel, knowledge of call center metrics, reporting and analytical abilities.
Microsoft Excel, NICE InContact, NICE WFM, Verint, Genesys, Power BI
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2mo
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Resident Performance Collections Associate
Austin, Texas, United States
OnsiteFull Time
Kairos Living
Kairos Living: Technology-driven single-family residential real estate investment and management
2+ YOE2+ years in property management or call center; collections/receivables experience; strong communication; high-volume call handling; KPI tracking; Yardi Voyager experience preferred.
Yardi Voyager
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1mo
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Digital Sales Consultant, Bilingual-Spanish/English
San Antonio or Georgetown
$40k-$70k/yr OnsiteFull Time
Champion Homes
Champion HomesNYSE: SKY: Designs and builds manufactured and modular housing products.
1+ YOEBilingual Spanish/English, High School Diploma/GED, 1+ year sales/call center experience preferred, CRM proficiency, ability to manage many calls and convert online leads to appointments.
CRM, Craigslist
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2mo
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Loan Specialist - Sales
Austin, Texas, United States
$36k-$70k/yr OnsiteFull Time
The Savings Group
The Savings Group: Digital marketplace for auto loan refinancing and vehicle financing.
High‑intensity sales experience; ability to make 60+ outbound calls/day, close pre‑approved auto refinance leads, sell finance/protection products, and manage a high‑volume pipeline. Sales/call center/automotive experience preferred.
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3d
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Member Experience Escalation Adv./Team Lead
United States or Austin
RemoteFull Time
Texas Health Benefits Pool
Texas Health Benefits Pool: Providing healthcare benefits and risk management for Texas public entities.
3+ YOEAssociate's degree and 3+ years in contact centers, including 2+ years in health insurance or healthcare; 1+ year handling escalated calls. Requires MS Office, contact center tools, coaching, and advanced problem-solving skills.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel
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1mo
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Telecommunications Coordinator
New Braunfels, Texas, United States
OnsiteFull Time
Comal Independent School District
Comal Independent School District: Provides public K-12 education and student support services.
3+ YOERequires 3 years related telecommunications/computer experience; Bachelor's in technology preferred (can be substituted by experience); experience with Cisco Unified Communications Manager, Unity Connection Emergency Responder, InformaCast, Unified Call Center Manager; valid Texas driver's license or ability to obtain; personal cell phone for distr...
Cisco Unified Communications Manager, Unity Connection Emergency Responder, InformaCast, Unified Call Center Manager
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1w
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Triage Nurse III (32154)
Round Rock or Austin
HybridFull Time
The Specialty Alliance
The Specialty Alliance: Provides operational and administrative support to specialty medical practices.
2+ YOEHigh school diploma, medical assistant certification or LVN/RN licensure, current BLS, and 2+ years in ambulatory care, call center, or specialty practice; requires triage, EHR, urology, and communication skills.
Electronic Health Records (EHR), UroChart, Electronic Medical Record (EMR), HIPAA
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5d
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House Calls Nurse Practitioner-Geriatrics-Austin-PRN
Austin, Texas, United States
$108k-$163k/yr FieldPart Time
Millennium Physician Group: Physician-led group providing comprehensive primary and specialty healthcare services.
Clinically astute nurse practitioner to provide person-centered medical management for geriatric patients in skilled nursing facilities, spanning rehabilitation and long-term care.
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4d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
Small Business Administration
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
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