6 call center manager jobs at 5 companies in Bath, ME

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Customer Success Center Manager
Lewiston, Maine, United States
$75k-$100k/yr HybridFull Time
Northeast Bank
Northeast BankNASDAQ: NBN: Provides community banking services and national commercial real estate lending.
3+ YOEBachelor's degree or equivalent banking experience; 3+ years of call center or customer experience management; banking, deposit products, sales, service, leadership, communication, and organizational skills.
QwickRate, Microsoft Excel
3w
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Repair Dispatch Manager
Brunswick, Maine, United States
OnsiteFull Time
U-Haul
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
Manage repair dispatch, schedule mobile technicians, liaise with vendors/centers, monitor field equipment, oversee transfer drivers; requires mechanical knowledge, multi-unit management experience, on-call availability, Microsoft Office proficiency, ability to lift 50 lbs.
Microsoft Office
2mo
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Administrator Associate Service Center
Scarborough or Salisbury or Chicago or Quincy or Carlisle or Hyattsville or Mauldin
$19-$29/hr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
2+ YOERespond to HR calls and tickets, record cases in a case management system, perform HR transactions accurately, maintain confidentiality. Requires HS diploma and 2+ years office/customer service experience and basic computer skills.
Microsoft Office, case management system, HR system, knowledge base
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
2w
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SC/VB Associate Clerk - Internal Judicial Branch Employees Only
Lewiston, Maine, United States
$24-$33/hr HybridFull Time
Maine Judicial Branch
Maine Judicial Branch: Administers the court system and judicial services in Maine.
2+ YOESupervisory clerical role requiring high school/GED, 2+ years customer/service or software database experience, supervisory or call-center experience preferred, typing 45 WPM, ability to handle funds and maintain confidentiality.
Teams, OneDrive, Brightmetrics, CallTracker, MEJIS, Enterprise Justice, Zoom, For the Record (FTR)