12 call center manager jobs at 9 companies in Beloit, WI
2mo
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Call Center Manager
Madison, Wisconsin, United States
$50k-$75k/yr OnsiteFull Time
Experience in inside sales/call center operations, coaching and mentoring team members, strong communication and problem-solving, proficiency with CRM systems and Microsoft Office or Google Workspace, comfortable tracking performance metrics.
CRM systems, Microsoft Office, Google Workspace, Salesforce, HubSpot, JobNimbus, ServiceTitan
2mo
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Call Center Manager/Leader
Madison, Wisconsin, United States
$30k-$100k/yr OnsiteFull Time
Proven inside sales/call center success, high-volume calling, coaching/leadership experience, strong communication and organization, CRM and metrics-driven performance orientation.
CRM
3w
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Call Center Supervisor - WI
Madison, Wisconsin, United States
OnsiteFull Time
2+ YOEAssociate degree or commensurate experience, 2+ years customer service in a call center, supervisory experience preferred, strong Microsoft Office and call center system skills, excellent communication and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1w
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Call Center/Front Desk Supervisor
Lake Geneva, Wisconsin, United States
OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma required (BA preferred); 3–4 years front office/reservations experience; 2 years supervisory preferred; familiarity with Visual One, EZLinks, Kipsu, OpenTable; strong customer service and analytical skills.
Visual One, EZLinks, Kipsu, OpenTable, Dayforce Wallet
2w
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Supervisor Customer Center
Madison, Wisconsin, United States
HybridFull Time
3+ YOE1+ Mgmt3+ years relevant experience with 1+ year supervisory experience; high school required, associate's or bachelor's in business preferred; call center technology proficiency, strong communication, coaching, conflict resolution; background check and drug screen required.
2mo
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Assistant Service Center Manager - Conserv FS - Malta, IL (Malta, IL, US, 60150)
Malta or Woodstock or Wisconsin
$65k-$85k/yr OnsiteFull Time
2+ YOE2+ MgmtAssociate degree in agricultural discipline or equivalent, 2+ years supervisory experience, valid driver's license and satisfactory driving record, ability to lift 51-70 lbs, obtain/maintain required certifications, work extended hours and on-call.
2w
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Customer Service Manager
Madison, Wisconsin, United States
OnsiteFull Time
5+ YOE5+ years customer service management, call center/queue experience, strong communication, coaching, staffing and process-improvement skills; able to handle escalations and inbound calls.
2w
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Automotive BDC Manager
Madison, Wisconsin, United States
OnsiteFull Time
1+ YOE1+ years BDC/appointment setting or call center management; sales license (WI) required; experience with CRM and lead management; strong communication, coaching, and leadership skills; automotive retail preferred.
CRM
1d
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Senior Access Manager
Beloit, Wisconsin, United States
OnsiteFull Time
Strategically manages patient registration, call-center operations, financial counseling, and advocacy while supervising leaders, ensuring compliance, coordinating revenue-cycle functions, and driving performance improvement.
3w
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DISPATCH SUPERVISOR- WI
Madison or Villa Rica
OnsiteFull Time
2+ YOE2+ MgmtSupervise dispatch call center operations; manage staff, schedules, and performance; knowledge of state contracts, GPS tracking, telephony, WFM; Associate degree plus 2+ years dispatch/transportation call center management.
Telephony, Call Routing, Ticket/Case Management, Workforce Management, WFM, Microsoft Office, GPS tracking systems
3w
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Customer Service Team Lead - WI
Madison, Wisconsin, United States
OnsiteFull Time
Monitor call center operations, train and coach team members, manage shift schedules, strong reading/writing/arithmetic, computer literate, typing 30 wpm, high school diploma or equivalent.
3w
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Special Services Supervisor - WI
Villa Rica or Madison
OnsiteFull Time
2+ YOE2+ years call center customer service experience, high school diploma or equivalent, strong interpersonal, leadership, organizational and Microsoft Office skills.
Microsoft Office