18 call center manager jobs at 14 companies in Enumclaw, WA
2mo
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Healthcare Call Center Representative
Seattle or Redmond or Wenatchee or Spokane or Spokane Valley
$47k-$71k/yr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year customer service experience (call center or medical office), proficiency in Microsoft Office, knowledge of HIPAA and medical terminology, EMR/EPIC experience preferred, ability to manage high call volumes.
Electronic Medical Records (EMR), Microsoft Office Suite, EPIC
4d
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Call Center Representative
White Center, Washington, United States
RemoteFull Time, Part Time
High school diploma or equivalent; customer service, active listening, communication, computer, CRM, typing, time management, decision-making, adaptability, and accountability skills.
CRM
3mo
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Call Center Trainer
Kent, Washington, United States
OnsiteFull Time
2+ YOE2+ MgmtTwo years supervisory experience; experience with Trapeze; highly organized; strong leadership; recruit and develop staff; excellent customer service; proficient in Microsoft Office; ability to manage multiple projects; supervise with a safety-first mindset.
Trapeze, Microsoft Office
1mo
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Inbound Dental Call Center Representative - Bilingual (Tacoma, WA)
Tacoma, Washington, United States
OnsiteFull Time
Convert high-volume inbound patient calls into scheduled appointments using a consultative approach, document interactions in CRM/practice management system, meet conversion metrics, and be available for Pacific Time hours. Bilingual preferred.
1w
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Patient Services Specialist - Call Center
Olympia, Washington, United States
$21-$30/hr HybridFull Time
1+ YOE1 year medical office experience (or 6 months as Providence PSS). Must manage high-volume calls, patient registration, scheduling, referral workflows, and maintain EHR accuracy while ensuring HIPAA compliance.
EHR
1d
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Operations Manager
Lacey or Tacoma or Olympia or Sumner or Centralia
$96k-$160k/yr OnsiteFull Time
5+ YOEBachelor’s degree, 5+ years in operations or general management, and personnel supervision experience; warehouse, call center, or sales experience is a plus.
1w
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Operations Manager
Lacey or Tacoma or Olympia or Sumner or Centralia
$96k-$160k/yr OnsiteFull Time
5+ YOEBachelor’s degree, 5+ years of operations or general management experience, and personnel supervision experience. Warehouse, call center, or sales experience is a plus.
22h
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Operations Manager
Lacey, Washington, United States
$96k-$160k/yr OnsiteFull Time
5+ YOEBachelor's degree, 5+ years of operations or general management experience, and personnel supervision experience required; warehouse, call center, or sales experience is a plus.
2mo
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Development Manager
Seattle, Washington, United States
$112k-$134k/yr OnsiteFull Time
3+ YOE3+ years leadership in contact center or related setting, strong customer service and coaching skills, experience with call center systems and performance metrics, excellent communication and analytical abilities.
Salesforce, Microsoft Excel, Microsoft Word
3w
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Project Manager
Keyport, Washington, United States
$130k-$160k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years project management experience (helpdesk/call center preferred), PMP preferred, Section 508 accessibility and records/information management experience, MS Office proficiency, Secret clearance and US citizenship required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
3w
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Implementation Engineer – Unified Communications & Contact Center Solutions
Beaverton or Portland or Seattle
$95k-$130k/yr HybridFull Time
5+ YOE5+ years managing enterprise voice systems with Avaya Aura and SBCs; experience with Microsoft Teams Direct Routing, Genesys platforms; strong communication, on-call support, and travel readiness.
Avaya Aura, Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (SBC), Session Border Controller (Client), AADS, AudioCodes, Microsoft Teams, Genesys Cloud, Genesys Engage
3w
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Implementation Engineer – Unified Communications & Contact Center Solutions
Seattle or Portland
$95k-$130k/yr HybridFull Time
5+ YOE5+ years managing enterprise voice systems; Avaya Aura suite and SBC experience; Microsoft Teams Direct Routing; Genesys Cloud/Engage experience; on-call availability and willingness to travel.
Avaya Aura, Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, Microsoft Teams, Direct Routing, AudioCodes, Genesys Cloud, Genesys Engage, SIP
1d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
16h
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Customer Retention Specialist (Pacific Time Hours)
Seattle or United States
$23/hr RemoteFull Time
1+ YOERequires 3 years in customer retention, account management, or a fast-paced call center; 1+ year in customer service; CRM proficiency; strong communication, troubleshooting, and de-escalation skills; P&C licensing required or obtainable.
CRM, Ethernet, Wi-Fi
1w
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Utilization Management Representative I - Backoffice Support
Las Vegas or St. Louis or Seattle or Grand Prairie or Nevada or Washington
$17-$28/hr RemoteFull Time
1+ YOEHigh school diploma or GED plus 1 year of customer service or call-center experience, or equivalent background; computer, data entry, healthcare correspondence, confidentiality, and compliance skills preferred.
HIPAA
1mo
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Patient Access Rep
Tacoma, Washington, United States
$24-$35/hr OnsiteFull Time
1+ YOEManage patient intake: check-in/out, verify demographics and insurance, perform eligibility checks, copy/scan documents into EMR, schedule appointments, and handle payments; 1 year customer service experience required, 2 years and healthcare/call center experience preferred.
Electronic Medical Record (EMR)
1d
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Patient Access Rep Clinic Lead
Burien, Washington, United States
$24-$35/hr OnsiteFull Time
1+ YOERequires one year of customer service experience and one year as a Patient Access Representative II or equivalent, or equivalent qualifying education and experience. Healthcare, call center, and lead experience preferred.
Electronic Medical Record (EMR)
17h
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
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