14 call center manager jobs at 11 companies in Escondido, CA
1mo
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Supervisor Call Center
San Diego, California, United States
$70k-$78k/yr OnsiteFull Time
2+ YOE2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills.
Microsoft Office, Electronic Health Records, health information exchanges
1mo
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Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hr OnsiteFull Time
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
1mo
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Team Lead - Call Center
Tijuana, Baja California, Mexico
OnsiteFull Time
1+ YOE1+ MgmtCall center experience (1+ years), 1+ year leadership experience, strong coaching and organizational skills, English B2, ability to handle escalations and train agents; high school preferred.
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
1w
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Customer Information Representative - Customer Info Center - Chula Vista Medical Center - Variable Shift - Part Time (0.5)
Chula Vista, California, United States
$25-$30/hr OnsitePart Time
2+ YOERequires 2 years of high-contact customer service experience, preferably in a call center or concierge setting, ability to manage multiple demands, and strong verbal communication and problem-solving skills.
Microsoft software products, GE Centricity/IDX, Electronic Code Book
2mo
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Automotive Sales BDC Representative
Temecula, California, United States
$45k-$84k/yr OnsiteFull Time
Experience in sales, call center, or BDC preferred; strong verbal/written communication, CRM proficiency, multitasking, time management, and goal orientation required.
CRM
3w
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Learning Experience Director (US/MX)
Tijuana, Baja California, Mexico
OnsiteFull Time
7+ YOEMinimum 7 years as a manager/Sr. manager in call center product training; strong product training, presentation, communication, curriculum development, and MS/Google application skills; occupational safety responsibilities.
Google, Microsoft Office
2w
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BDC Associate - Fixed Ops - Poway Honda
Poway, California, United States
$18-$20/hr OnsiteFull Time
Requires excellent verbal and written communication, strong Microsoft Office skills, organizational and time management abilities, independent and teamwork skills, and call center experience or readiness.
Microsoft Office Suite, CRM, internet
3mo
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Quality Assurance and Training Supervisor - United States
San Diego, California, United States
OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years QA/training experience; lead QA monitoring and training in a call center.
3mo
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Customer Service Supervisor
Tijuana, Baja California, Mexico
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma; 2-3 years in a call center; 1+ year supervisory; English level B2.
CRM, Dialer, Monitoring tools
2mo
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KAISJP00252035 Clerk I
La Mesa, California, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least 1 year of experience in a healthcare call center or hospital/administrative setting; strong communication and organizational skills; ability to manage clerical tasks in a busy healthcare environment.
1mo
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Patient Connection Agent
Escondido, California, United States
$23-$24/hr HybridFull Time
2+ YOE2 years customer-service experience; strong verbal/written skills, HIPAA compliance, Microsoft Office and EHR proficiency, database entry and records management, empathy, and ability to meet call-center KPIs. Bilingual ability may be required.
Microsoft Office, EHR
2mo
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QA Supervisor
Tijuana, Baja California, Mexico
OnsiteFull Time
3+ YOE3+ years call center experience, advanced English (B2+), Excel proficiency, experience with Lean/continuous improvement, RCA and statistical control techniques, plus QA coaching and dashboarding experience.
Microsoft Excel, Tableau, Calabrio, BIA, Lean Methodologies, PDCA, Kaizen, Root Cause Analysis (RCA), Pareto chart, control chart
1mo
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Communications Operator Lead
Murrieta, California, United States
$25-$28/hr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center/operator experience, 1 year supervisory preferred; ability to operate phone systems and computers; strong communication, critical thinking, scheduling, documentation, and emergency response skills.
Word, Excel, Outlook, PowerPoint