6 call center manager jobs at 5 companies in Hudson, NC
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Contact Center Manager, Energy Programs
Huntersville, North Carolina, United States
HybridFull Time
Everblue: Veteran-owned software, program-management, and workforce-training serving government agencies and nonprofits.
Requires contact center management, team coaching, escalation handling, SLA and KPI reporting, application workflow experience, Aircall or call center software proficiency, AI tools, CRM systems, and Microsoft Office familiarity.
Aircall, Call Center Software, AI, CRM, Microsoft Office, Microsoft Applications
Everblue: Veteran-owned software, program-management, and workforce-training serving government agencies and nonprofits.
Customer support or call center experience, complex case resolution, high school diploma, digital platform proficiency, detail orientation, and ability to manage multiple priorities. Spanish or other language proficiency is valued.
Empire Auto Parts: Private U.S. distributor of aftermarket collision and cooling parts serving auto body repair shops across the East Coast.
High school diploma or equivalent preferred; customer service and call center experience, automotive parts knowledge, CRM and order management proficiency, English and Spanish fluency, and strong communication and problem-solving skills.
Elkin or Albemarle or Monroe or Kannapolis or Statesville or Morganton or Hickory or Gastonia or North Carolina
RemoteFull Time
Partners Health Management: Public North Carolina managed-care organization serving Medicaid and uninsured residents with mental health, substance-use, and developmental-disability services.
4+ YOE2+ MgmtLicensed clinician or RN with 4 years combined crisis call center and MH/SU/DD clinical experience, 2 years administrative supervision, NC licensure, Microsoft Office proficiency, and travel availability.
Microsoft Excel, call center platform, Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Cherryville or South Carolina or Rhode Island or Puerto Rico or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or New York or Ohio or Indiana or Illinois or North Dakota or Connecticut or Colorado or California or New Mexico or Washington or Oregon or New Jersey or New Hampshire or Idaho or Minnesota or South Dakota or Michigan or Maryland or Delaware or North Carolina or Alaska or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Iowa or Hawaii or Georgia or Arizona or Arkansas or Alabama or Wyoming
$56k-$83k/yrRemoteFull Time
Cox Automotive: Privately held automotive services and software serving dealers, fleets, lenders, automakers, and car shoppers.
5+ YOEHigh school diploma/GED and 5 years in transportation or call center operations; alternatives include a related bachelor's degree with 3 years, master's with 1 year, or PhD with up to 1 year. Strong MS Office knowledge required.