13 call center manager jobs at 9 companies in Iowa
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Call Center Native Sabre Supervisor
United States or Arizona or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Iowa
$25-$30/hr RemoteFull Time
2+ YOERequires 2+ years using GDS Native Sabre, high school diploma/GED, 25 wpm typing, leadership and communication skills, varied-shift availability, and ability to work in the US without sponsorship.
Native Sabre, GDS
1w
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Support Center Team Supervisor
Waterloo or Onalaska
OnsiteFull Time
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; supervisory or call center experience preferred; technical troubleshooting and communication skills required.
Windows
1mo
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
1mo
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Manager Customer Service
Sioux City, Iowa, United States
OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree,6+ years customer service/call center experience,4+ years optical experience,2+ years people management,knowledge of lab workflows,CRM/telephony experience,and strong communication and problem-solving skills.
1mo
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
2w
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Office Assistant (Part-time)
Dubuque, Iowa, United States
$21-$28/hr OnsitePart Time
1+ YOEHigh school diploma or GED plus one year of customer service, clerical, administrative, records management, call center, or related experience; equivalent combinations accepted.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Laserfiche
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Workforce Management Login Administrator
United States or Arizona or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Iowa
$17-$23/hr RemoteFull Time
Requires 90+ days in current position, detail orientation, communication, organization, problem-solving, customer service, Microsoft technology experience, and ability to work independently; call center or workforce experience preferred.
Microsoft, CCMS, Firecastle, Microsoft Helpdesk
2w
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Supervisor, Customer Experience
Iowa, United States
$42k-$55k/yr HybridFull Time
3+ YOE3+ MgmtRequires a high school diploma, prior customer service or call center supervisory experience, strong communication and conflict-resolution skills, Microsoft Office proficiency, and residence within one hour of Des Moines.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Teams
2w
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Supervisor, Customer Experience
Des Moines, Iowa, United States
$42k-$55k/yr HybridFull Time
3+ MgmtHigh school diploma and customer service or call center leadership experience required; strong communication and conflict-resolution skills, Microsoft Office proficiency, and residence within one hour of Des Moines required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Teams
1mo
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Team Leader - Operations (Licensed) - Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
Healthcare insurance license (or ability to obtain within 30 days), bachelor's or relevant experience, call center and supervisory experience preferred, proficiency with Microsoft Word, Excel, PowerPoint, Outlook, strong communication and analytical skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook
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Customer Care Coordinator (PMC)
Davenport, Iowa, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, ability to obtain a state security license, 35 WPM typing, strong customer service and computer skills, and 1–3 years of phone, customer service, or call center experience preferred.
Microsoft Word, Microsoft Excel, Freshdesk
4d
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Supervisor, Transportation Breakdown (Cox Fleet)
Cherryville or South Carolina or Rhode Island or Puerto Rico or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or New York or Ohio or Indiana or Illinois or North Dakota or Connecticut or Colorado or California or New Mexico or Washington or Oregon or New Jersey or New Hampshire or Idaho or Minnesota or South Dakota or Michigan or Maryland or Delaware or North Carolina or Alaska or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Iowa or Hawaii or Georgia or Arizona or Arkansas or Alabama or Wyoming
$56k-$83k/yr RemoteFull Time
5+ YOEHigh school diploma/GED and 5 years in transportation or call center operations; alternatives include a related bachelor's degree with 3 years, master's with 1 year, or PhD with up to 1 year. Strong MS Office knowledge required.
Microsoft Office
2mo
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Team Leader - Operations (Licensed) - Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ YOEMust hold or obtain an applicable health insurance license within 30 days; bachelor’s degree or 1 year customer service/sales experience; call center and supervisory experience preferred; proficiency with Microsoft Office; pass drug screen and background check.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows