15 call center manager jobs at 10 companies in Kettering, OH
1w
Save
Mark Applied
Hide
1w
Call Center Manager
Cincinnati, Ohio, United States
OnsiteFull Time
The Urology GroupNYSE: CAH: A medical practice providing urology services.
Manage call center operations, staffing, scheduling, quality assurance, reporting, and compliance in a healthcare call center; call center supervisory and healthcare experience required; associate degree required, bachelor preferred.
Cincinnati Animal CARE: Operates an animal shelter and provides animal control services.
Oversee call center operations, lead and train staff, analyze call data, develop SOPs, handle complex/sensitive situations, and ensure timely community responses; high school diploma and management or call center experience preferred.
The Urology GroupNYSE: CAH: A healthcare provider operating urology-focused medical practices.
Requires high school diploma or equivalent, previous call center and healthcare experience, strong communication, organization, customer service, problem-solving, computer, and deadline-management skills.
Microsoft Office, Health Insurance Portability and Accountability Act (HIPAA)
Northeast Cincinnati Pediatric Associates: A pediatric medical practice providing care to children and families.
2+ YOE2+ years working with electronic medical records and practice management systems; prior call center/customer relations experience; strong communication, problem-solving, multitasking, and teamwork skills.
Electronic Medical Records (EMR), practice management systems
Fifth Third BankNASDAQ: FITB: Provides retail, commercial, and wealth management financial services.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years managing call centers, staff development and leadership, strong organization, communication, customer service, relationship-building, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE2+ MgmtManagerial experience overseeing 24x7 data center physical infrastructure, 3+ years industrial electrical/mechanical experience, Microsoft Office proficiency, on-call availability, and physical ability to access equipment.
Logan Services: Provides residential heating, air conditioning, and plumbing services.
3+ YOE3+ years customer service or call center management, coaching and team development, KPI analysis, performance improvement, strong communication, proficiency with Microsoft Excel/Word/PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Retail experience preferred. Provides customer service, call center support, clerical assistance, work order management, data entry, and routine document preparation.
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
Retail experience preferred. Provides customer service, call center support, work order management, clerical assistance, data entry, correspondence preparation, and records maintenance.
Council on Aging of Southwestern Ohio: Coordinates community services for older adults and individuals with disabilities.
2+ YOEHigh school diploma required; experience in call center, transportation, dispatching, or logistics; strong communication and customer service skills; ability to manage multiple priorities; TripSpark familiarity preferred.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Fifth Third BankNASDAQ: FITB: Provides retail, commercial, and wealth management financial services.
1+ YOEHigh school diploma or equivalent; minimum 1 year collections, customer service, sales, or customer solutions experience; call center experience; strong communication, negotiation, conflict management, attention to detail, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
YWCA Dayton: Providing domestic violence shelter and social advocacy services.
2+ YOEMinimum 2 years relevant experience, high school diploma required (Associate preferred), experience in customer service/call center/domestic violence/shelter/social work, strong communication, trauma-informed care, case management and computer skills.
CommuniCare Health Services: Operates skilled nursing and behavioral health care facilities.
2+ YOEHigh school diploma or equivalent, 2 years emergency/public service/call center experience preferred, motor vehicle operator's license, typing 25 WPM, English proficiency, ability to present training.