17 call center manager jobs at 10 companies in King, NC
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Call Center Manager
Winston-Salem, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOERequires at least one year of call center or equivalent experience, customer focus, data interpretation and reporting skills, organization, time management, and mentoring ability.
AI
2w
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Call Center Manager
Winston-Salem, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOEMinimum 1 year of call center or equivalent experience; ability to coach and mentor teams, manage complex tasks, support performance goals, and interpret data for reporting.
AI
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Call Center Manager
Winston-Salem, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOEMinimum one year of call center or equivalent experience; customer-focused mindset, data reporting ability, organizational skills, and experience mentoring and coaching teams.
AI
2mo
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Customer Service Account Manager
Greensboro, North Carolina, United States
$42k-$48k/yr OnsiteFull Time
2+ YOE2+ years call center customer service, 1+ year sales (B2B/B2C), excellent communication, MS Office experience, ability to handle high-volume inbound calls and resolve customer issues.
Microsoft Office
1mo
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Network Support Specialist – Voice & Cisco DNA Center
Winston-Salem, North Carolina, United States
$49k-$90k/yr OnsiteFull Time
5+ YOE5+ years enterprise network engineering/support with hands-on Cisco DNA Center, Cisco ISE, NAC, Cisco Unified Communications/Call Manager, SolarWinds, and Microsoft Teams Voice; experience with monitoring, ITSM integrations, security and compliance.
Cisco DNA Center, Cisco ISE, NAC, Cisco Call Manager, Cisco Unified Communications, Microsoft Teams Voice, SolarWinds, ITSM, NTP, DHCP
2mo
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Administrator Associate Service Center
Scarborough or Salisbury or Chicago or Quincy or Carlisle or Hyattsville or Mauldin
$19-$29/hr HybridFull Time
2+ YOERespond to HR calls and tickets, record cases in a case management system, perform HR transactions accurately, maintain confidentiality. Requires HS diploma and 2+ years office/customer service experience and basic computer skills.
Microsoft Office, case management system, HR system, knowledge base
1mo
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Supervisor Maintenace Service Centers
Salisbury, North Carolina, United States
$63k-$95k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience with 5+ years maintenance center/facilities management, 2-3 years technical/mechanical experience, 3-5 years call center experience, CMMS familiarity, budget and vendor management skills.
Computerized Maintenance Management Systems (CMMS), Service Channel
1w
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Utilization Management Representative I
Meridian or Atlanta or Lake Mary or Indianapolis or Louisville or Tampa or Miami or Durham or Columbus or Winston-Salem
RemoteFull Time
1+ YOERequires a high school diploma or GED and at least 1 year of customer service or call-center experience; inbound call center and medical or insurance experience preferred.
UM system
1mo
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ASST DIRECTOR OF NURSING - YADKIN NURSING CARE CENTER
Yadkinville, North Carolina, United States
OnsiteFull Time
2+ YOECurrent North Carolina RN license, 2 years nursing experience (prefer skilled nursing), supervisory ability, on-call availability, infection control and QA responsibilities.
2w
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Director, Operations
Winston-Salem, North Carolina, United States
$100k-$110k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires an associate degree, technical school, or equivalent experience; 2+ years of call center management experience; client focus, mentoring, motivation, and performance-management skills.
Artificial Intelligence (AI)
2w
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Director, Operations
Winston-Salem, North Carolina, United States
$100k-$110k/yr OnsiteFull Time
2+ YOE2+ MgmtAssociate degree, technical school, or equivalent experience; 2+ years of call center management experience; client focus, mentoring, team motivation, and performance management skills.
AI
2w
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Director, Operations
Winston-Salem, North Carolina, United States
$100k-$110k/yr OnsiteFull Time
2+ YOEAssociate degree, technical school, or equivalent experience; 2+ years of call center management experience; ability to mentor teams, manage performance, support clients, and improve processes.
AI
1mo
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HealthCare Concierge
Greensboro or Wilmington or Winston-Salem or United States
RemoteFull Time
Call-center customer service role supporting Medicare Advantage members; requires call handling, knowledge of PPO/HMO, managed care experience, Microsoft Office proficiency, high school diploma/GED, and annual flu vaccine.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Utilization Management Representative I – Backoffice Support
Atlanta or Wallingford or Lake Mary or Tampa or Indianapolis or Miami or Durham or Columbus or Winston-Salem
RemoteFull Time
1+ YOERequires a high school diploma or GED and 1 year of customer service or call-center experience, or equivalent education and experience. Healthcare operations, data entry, medical terminology, and back-office experience preferred.
fax, electronic work queues, email, document-management systems
2d
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PartnersACCESS Weekend Supervisor (Remote-NC)
Elkin or Albemarle or Monroe or Kannapolis or Statesville or Morganton or Hickory or Gastonia or North Carolina
RemoteFull Time
4+ YOE2+ MgmtLicensed clinician or RN with 4 years combined crisis call center and MH/SU/DD clinical experience, 2 years administrative supervision, NC licensure, Microsoft Office proficiency, and travel availability.
Microsoft Excel, call center platform, Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1d
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Customer Service Representative
Winston-Salem, North Carolina, United States
OnsiteFull Time
3+ YOEHigh school diploma required; bachelor's degree preferred. Requires 3+ years in customer service or call centers, team leadership experience, strong communication, problem-solving, multitasking, and Windows, Outlook, Word, and Excel experience.
Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
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Community Engagement Team Leader
Reidsville, North Carolina, United States
$45k/yr OnsiteFull Time
1+ YOE2+ MgmtBachelor's degree (dependent on experience), Qualified Professional (10A NCAC 27G .0104), valid driver's license, 1+ years relevant experience (1–4 yrs typical), experience with person-centered supports and IDD, supervisory responsibilities and on-call participation.
EHR
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