12 call center manager jobs at 10 companies in Nebraska
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Contact Center Representative
Cheyenne or Alabama or Arkansas or Florida or Georgia or Kansas or Kentucky or Louisiana or Montana or Nebraska or Nevada or North Dakota or Oklahoma or Texas or Virginia or Wyoming
$12-$16/hr RemoteFull Time
1+ YOEWork-from-home contact center role requiring reliable internet and residence in specified U.S. states, 1-3 years customer service/call center experience, HS diploma or equivalent, strong verbal/written communication, and proficiency with Order Management Systems, ServiceNow, SharePoint, and Microsoft Office.
Order Management Systems, ServiceNow, SharePoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, WFM
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
2w
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Supervisor, Direct Sales Center
Omaha, Nebraska, United States
$60k-$75k/yr OnsiteFull Time
Leadership in a sales/call center environment, coaching experience, strong communication and analytical skills, schedule flexibility, willing to travel 5–10% and work varied hours; must not require sponsorship.
3w
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Manager, Customer Service
Omaha, Nebraska, United States
OnsiteFull Time
4+ YOE1+ MgmtMinimum four years customer service/call center experience (three in insurance preferred), at least one year managing onsite or remote staff, bachelor\u0002s degree or equivalent experience, strong people leadership, MS Office proficiency, decision-making and coaching skills.
Microsoft Office
3d
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BDC Lead
Grand Island, Nebraska, United States
OnsiteFull Time
Preferred BDC, automotive dealership, customer service, call center, or appointment-setting experience. Requires communication, coaching, organization, CRM skills, valid driver's license, and background and drug screening.
3d
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BDC Lead
Grand Island, Nebraska, United States
OnsiteFull Time
BDC, call center, customer service, or appointment-setting experience preferred; leadership or training experience preferred. Requires strong communication, organization, computer skills, valid driver's license, and acceptable record.
CRM
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
3w
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Mgr, TRICARE Quality Assurance
Phoenix or Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming
$107k-$119k/yr RemoteFull Time
5+ YOE3+ MgmtUS citizen with favorable DoD background investigation; 5+ years QA leadership in healthcare call centers, 3+ years supervisory experience, bachelor\u0002s or equivalent, Verint and Excel proficiency, Salesforce and Tableau/Power BI experience.
Verint, Microsoft Excel, Salesforce, Tableau, Power BI, Microsoft Project, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, Six Sigma
2w
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Customer Service Team Lead
Omaha, Nebraska, United States
OnsiteFull Time
Supervise call center team, provide coaching and performance feedback, improve processes, strong written/verbal communication, leadership, contact center technology knowledge, high school diploma and English competency required.
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Vice President, Customer Connections
Lincoln, Nebraska, United States
HybridFull Time
10+ YOE10+ Mgmt10+ years progressive leadership in call/contact center or customer service operations; bachelor’s degree or equivalent; insurance experience preferred; strong communication, change leadership, and strategic planning skills.
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Team Leader - Operations (Licensed) - Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
Healthcare insurance license (or ability to obtain within 30 days), bachelor's or relevant experience, call center and supervisory experience preferred, proficiency with Microsoft Word, Excel, PowerPoint, Outlook, strong communication and analytical skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook
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Team Leader - Operations (Licensed) - Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ YOEMust hold or obtain an applicable health insurance license within 30 days; bachelor’s degree or 1 year customer service/sales experience; call center and supervisory experience preferred; proficiency with Microsoft Office; pass drug screen and background check.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows