10 call center manager jobs at 5 companies in Ormond Beach, FL
1mo
Save
Mark Applied
Hide
1mo
Call Center Supervisor
Sanford, Florida, United States
OnsiteFull Time
Strada Services: Provider of residential and commercial home comfort services.
3+ YOE3+ years customer service experience required; supervisory experience preferred. Bachelor’s degree preferred. Strong management, communication, coaching skills; proficient in Microsoft Office and call monitoring.
Strada Services: Provides residential electrical, HVAC, plumbing, and security services.
3+ YOE3+ years customer service experience required; supervisory experience preferred. Strong management, coaching, communication skills; proficient with Microsoft Office Suite and Bolt; bachelor's degree preferred.
Strada Services: Provides residential electrical, HVAC, plumbing, and security services.
3+ YOE3+ years customer service experience required; supervisory experience preferred. Strong management, coaching, and communication skills. Proficiency with Microsoft Office Suite and experience with timesheet tools (Bolt). Bachelor's degree preferred.
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Oklahoma or Virginia or Shelton or Missouri or Nevada or Pittsburgh or Mississippi or Tennessee or New Mexico or Maitland or Kansas or West Virginia or Idaho or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Connecticut or Arizona or Kentucky or Alabama
RemoteFull Time
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
2+ YOE2+ Mgmt2+ years sales management in a call center with individual/family and Medicare insurance sales; HS diploma; knowledge of CMS rules, call center tech, scheduling, QA, licensing/appointments; strong communication and strategic skills.
IntouchCX: Provides global outsourced customer experience and digital engagement solutions.
5+ YOE5+ Mgmt5–7 years call center management experience, post-secondary degree in Business, client relationship and budget/statistics experience, strong communication, organizational and change implementation skills.
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
3+ YOESupervise retention call center agents, coach to meet retention and upsell goals, 3+ years call center/customer service or phone sales experience, Associates degree in marketing/sales or equivalent, knowledge of video/data/voice products, ability to work variable hours.
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
AssistRx: Software platform streamlining patient access to specialty therapy medications.
1+ YOE2+ MgmtBachelor's degree or 1–2 years related experience; 2–3 years leading a call center team; experience with major medical and pharmacy benefit coverage and reimbursement or patient services preferred.
AssistRx: Software platform for specialty therapy initiation and patient support.
10+ YOELead patient solutions operations with strategic vision; 10+ years experience in patient services or call center; bachelor\u0002s degree preferred; supervisory experience; strong business acumen and communication skills.
IntouchCX: Global provider of customer experience management and digital solutions.
2+ YOEHigh school diploma, 2+ years call center/customer service experience, coaching/mentoring skills, knowledge of ACD/IVR and performance metrics, MS Word/Excel/PowerPoint, 30 WPM typing, ability to work varied shifts including holidays.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ACD/IVR