5 call center manager jobs at 3 companies in Pine Bluff, AR
2w
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Assistant Manager-Call Center
Little Rock, Arkansas, United States
OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma and 3+ years in call center, customer service, or retail banking required. Leadership, coaching, customer-service, analytical skills, and Microsoft Office proficiency required; associate degree and banking software experience preferred.
online banking software, Fiserv Premier, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, card systems, imaging systems
2mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
HybridFull Time
5+ YOE1+ MgmtManage escalation queue, coach live escalations, document cases, ensure risk standards and documentation; leadership experience in call center or banking operations.
2mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
2d
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Workforce Management Analyst
Fort Smith or Little Rock
RemoteFull Time
3+ YOEHigh school diploma and 3 years in call center operations or data/business analysis required. Requires MS Office, Excel, analytical skills, call center metrics knowledge, and reliable high-speed internet.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Verint, NICE, Genesys
2w
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Mkt Director Patient Access-AR
Little Rock, Arkansas, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5-10 years of healthcare leadership experience required; practice management, call center, reimbursement, analytics, matrix leadership, LEAN, Six Sigma, or FACHE preferred.
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