3w
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Call Center Supervisor
Brownsville, Texas, United States
OnsiteFull Time
College degree preferred or equivalent experience; strong leadership, coaching and administrative skills; ability to work various shifts; typing 25 wpm; pass background, drug and credit checks; excellent attendance.
1w
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McAllen 311 Call Center-Customer Service Specialist
McAllen, Texas, United States
$16/hr OnsiteFull Time
Greeting callers, resolving concerns with tact and courtesy, working with diverse populations, and assisting emergency management under supervision.
1mo
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Client Experience Manager
Edinburg, Texas, United States
OnsiteFull Time
5+ YOE5+ years banking experience required, call center/customer service management experience, strong leadership and communication, CRM and Microsoft proficiency, quality assurance and regulatory knowledge (Reg E, BSA/AML, UDAAP).
CRM, Microsoft Office, Interactive Teller Machines (ITMs)
3w
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Customer Service Supervisor
McAllen, Texas, United States
OnsiteFull Time
2+ YOESupervisory experience in a call center, minimum high school diploma or two years progressive call center experience, 2 years managed care experience preferred, knowledge of STAR/STAR Kids/CHIP, strong communication and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2d
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Operations Supervisor
Brownsville, Texas, United States
$16-$18/hr OnsiteFull Time
Supervise contact center agents, meet quality/service metrics, 6+ months banking call center experience, prior contact center supervisory experience, high school diploma/GED, strong communication and leadership.
2w
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Workforce Management Realtime Analyst
McAllen, Texas, United States
OnsiteFull Time
0.5+ YOE6+ months call center or workforce experience, strong customer service and communication, flexible scheduling, proficiency with email and Microsoft Excel, ability to pass background checks.
Microsoft Excel, Email
1w
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Workforce Management Realtime Analyst
Brownsville, Texas, United States
OnsiteFull Time
0.5+ YOE6+ months workforce or call center experience, strong customer service and communication skills, flexible availability, proficiency with email and advanced spreadsheets (Excel), must pass background and drug checks.
Microsoft Excel
1mo
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Customer Care Trainer - McAllen, TX
McAllen, Texas, United States
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma, 5+ years customer service experience in a bank or call center, 1+ year supervisory/coaching experience, Microsoft Office and 10-key proficiency, typing 40-50 wpm, training experience preferred, bilingual (Spanish) preferred, must be able to work onsite and flexible schedule including Saturdays.
Microsoft Office