16 call center manager jobs at 15 companies in Ross, CA
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Call Center Manager (Ca, Livermore)
Livermore, California, United States
$82k-$99k/yr OnsiteFull Time
5+ MgmtBachelor's degree or equivalent experience; 5+ years supervisory/managerial experience; strong customer service, leadership, training, reporting, and call center technology proficiency.
Zoom
4d
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Sr. Director Call Center (8086)
San Leandro or United States
$160k-$175k/yr HybridFull Time
8+ YOE5+ MgmtRequires 8–12+ years in call center or customer service operations, 5+ years leading multichannel contact-center teams, a bachelor's degree or equivalent experience, and CRM, Salesforce, SAP, Five9, Zoom, and workforce management expertise.
CRM, Salesforce, SAP, Five9, Zoom, AI
1mo
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CALL CENTER REPRESENTATIVE
Vacaville, California, United States
$17/hr OnsiteFull Time
Manage high-volume outbound calls, identify income-eligible customers, schedule appointments, maintain accurate records; high school diploma/GED required, CRM familiarity preferred.
Appointments Plus, CRM
1mo
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Supervisor, Contact Center
Vacaville, California, United States
$70k-$86k/yr OnsiteFull Time
5+ YOE4+ Mgmt4+ years supervisory experience, 5+ years inbound call center experience, BA/BS or equivalent, strong leadership, project management, analytics, and communication skills; U.S. work authorization required.
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
3w
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IT Support Admin – Executive Briefing Center (EBC)
Sunnyvale, California, United States
$85k-$120k/yr OnsiteFull Time
Manage and maintain Executive Briefing Center technology, configure and troubleshoot AV and video-conferencing systems, provide white-glove support for executives and clients, follow security best practices, and respond on-call.
8h
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Customer Service Assistant Manager
Redwood City or New York City or Los Angeles or California
$75k-$78k/yr HybridFull Time
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
CRM, Microsoft Office
2d
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Sr. Mgr, Business Operations Mgmt
Livermore, California, United States
$137k-$287k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management, including 5+ years leading global teams and transformation initiatives.
SAP, NICE CXone, CRM, EDI, APIs, Microsoft Dynamics
2d
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Sr. Mgr, Business Operations Mgmt
Livermore, California, United States
$137k-$287k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years in B2B customer service, call center operations, and order management; 5+ years leading global teams and enterprise transformation in high-tech or capital equipment.
SAP, NICE CXone, CRM, Electronic Data Interchange (EDI), APIs, Microsoft Dynamics
3d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
1mo
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Patient Access Medical Assistant I
Newark, California, United States
$26-$33/hr OnsiteFull Time
1+ YOEHigh school diploma and Medical Assistant diploma or equivalent, 1 year patient care experience, call-center/patient access experience preferred, strong communication, basic math and computer skills, EHR and practice management data entry.
EHR, 10-key
2w
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Customer Service Representative III / Shift Lead- San Francisco VA Health Care System
San Francisco, California, United States
$46k-$52k/yr OnsiteFull Time
2+ YOE1+ Mgmt2 years call center or customer service experience and 1 year supervisory/lead experience; strong communication, documentation, and emergency communication skills; ability to pass VA background checks.
3w
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Dispatcher Supervisor
San Leandro, California, United States
$70k/yr OnsiteFull Time
1+ YOEHigh school/GED, 1–2 years relevant experience, customer service or call-center experience, Windows proficiency, typing ≥35 keystrokes/min, clear English communication, completion of company training.
Windows
1w
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Senior Director Supply Chain Support Services - Fixed Term
Hayward, California, United States
$94-$125/hr RemoteFull Time, Temporary
15+ YOE7+ MgmtBachelor's degree in supply chain, logistics, procurement, purchasing, business, or related field; 15+ years relevant experience; 7+ years supply chain leadership in hospital distribution, logistics, call center, or warehousing.
Lawson, PeopleSoft, Kanban
2d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
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