19 call center manager jobs at 16 companies in Smithfield, NC
5d
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Call Center Manager
Rocky Mount, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
1+ YOEMinimum 1 year of call center or equivalent experience; leadership, coaching, customer focus, data interpretation, reporting, time management, and organizational skills required.
1w
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Customer Service Call Center Manager
Fayetteville, North Carolina, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree required,7+ years customer service/contact center/banking experience,3+ years managing supervisors,knowledge of banking regulations,CRM and Microsoft Office proficiency,strong leadership and analytical skills.
CRM, Microsoft Office
2w
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Sr Director, Client Services, Call Center
Durham, North Carolina, United States
$117k-$325k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years in patient support services, call center and leadership experience, consultative client management, quality/compliance knowledge, and project management in complex matrix environments.
2w
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Sr Director, Client Services, Call Center
Durham, North Carolina, United States
$117k-$325k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years patient support/call center experience, people management and client consultative skills, understanding of payer coverage and patient support programs.
1w
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Supervisor - Customer Service Call Center
Fayetteville, North Carolina, United States
OnsiteFull Time
3+ YOE2+ Mgmt3+ years customer service/call center/banking experience, 2+ years supervisory experience preferred; bachelor's degree preferred; strong leadership, communication, problem-solving; proficiency with CRM and Microsoft Office.
CRM, Microsoft Office
3w
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Associate Manager - Customer Service Call Center
Durham, North Carolina, United States
$65k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years related experience, 3 years in customer service, people management experience, college or higher education preferred.
2w
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Supervisor, Customer Service (Call Center Environment) #4895
Durham or Raleigh
$80k-$106k/yr HybridFull Time
5+ YOE1+ MgmtBachelor's degree or equivalent;5+ years customer service experience in a call center;1–2 years supervisory experience;proficiency with CRM/SalesForce and office tools;knowledge of regulatory standards preferred;ability to travel 5%.
CRM, SalesForce
3w
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Key Account Manager / Raleigh NC
Raleigh, North Carolina, United States
$144k-$189k/yr HybridFull Time
7+ YOEBachelor's degree,7+ years biotechnology/biopharmaceutical sales experience,proven sales results,experience with academic centers,hospitals and virtual calls,knowledge of managed care and specialty pharmacy.
3mo
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Operations Manager - Finance
Morrisville, North Carolina, United States
$80k-$85k/yr HybridFull Time
InteLogix: Provides customer experience and accounts receivable management outsourcing services.
5+ YOEBachelor’s in Finance, Accounting, Business, or related field; 5+ years financial experience in call center/BPO; onsite Morrisville, NC; advanced Excel; budgeting, forecasting, cost modeling; GAAP knowledge.
Excel, Workforce Management (WFM), Financial systems, Reporting platforms
5d
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Director PFS Customer Service/Call Center - Revenue Cycle Patient Accounting
Chapel Hill, North Carolina, United States
HybridFull Time
7+ YOE5+ MgmtBachelor’s degree in an appropriate discipline, 7 years of related experience, and at least 5 years of management experience; multi-location health system experience preferred.
MyUNCChart, Medicare Cost Report, Revenue Cycle Analytics, Enterprise Analytics Group
2mo
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Network and Systems Services Manager
Raleigh or North Carolina
RemoteFull Time
2+ YOESupervising infrastructure team; system administration of Linux and Microsoft servers; virtualization (VMware); network troubleshooting (routing, switching, firewalls, VPN); vulnerability management; 24/7 on-call availability and periodic travel to data centers.
Linux, Microsoft Windows Server, VMware, bash, PowerShell, Python, Splunk, SIEM, Docker
1mo
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Product Manager - Patient Experience
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEAssociates degree, 1+ year IT experience and 1+ year in an IT helpdesk/call center environment. Experience troubleshooting hardware/software/networking, ticketing software, A+ or Net+ preferred.
3w
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ASST DIRECTOR OF NURSING - WOODLANDS NURSING AND REHABILITATION CENTER
Fayetteville, North Carolina, United States
OnsiteFull Time
2+ YOECurrent North Carolina RN license, 2 years nursing experience (skilled nursing preferred), supervisory skills, ability to be on-call per rotation, knowledge of regulations and infection control.
3mo
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Customer Care Red Alert Supervisor
Dunn, North Carolina, United States
OnsiteFull Time
2+ YOEAt least 2 years of relevant experience in the call center, order control, DC operations or at a showroom.
Excel
3mo
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Vehicle Acquisition Coordinator
Fuquay-Varina, North Carolina, United States
OnsiteFull Time
BDC/call center background preferred; strong written communication; disciplined CRM documentation; able to manage a large daily contact queue; automotive experience a plus.
CRM, Phone outreach, Email, Text messaging
1w
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Supervisor, Customer Service
Chapel Hill, North Carolina, United States
OnsiteFull Time
Requires high-volume healthcare call center and team management experience, claims and managed care knowledge, ACD systems, staffing analysis, quality coaching, HIPAA knowledge, and intermediate Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, ACD systems, CRMs
5d
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Service Appointment Coordinator-Part-Time
Wilson, North Carolina, United States
$13/hr OnsitePart Time
Requires strong communication, customer service, time management, computer proficiency, and availability for some weekends. High school diploma or equivalent required; call center experience helpful.
live chat
4d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
1w
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Workforce Management Scheduler
Raleigh, North Carolina, United States
OnsiteFull Time
4+ YOERequires 4–6 years of call center experience, workforce management software experience, performance data analysis, workforce metric expertise, problem-solving, and high-pressure decision-making. Financial services experience preferred.
NICE IEX, Verint, Genesys, Microsoft Excel, SQL, BI software
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