11 call center manager jobs at 11 companies in Upper Saint Clair, PA
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Call Center Supervisor
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
AAA East Central: Provider of insurance, travel, financial, and roadside assistance services.
3+ YOESupervisory experience with call center staffing, computer-aided dispatch knowledge, strong communication, problem solving, map reading, and at least 3 years related experience; post-secondary coursework preferred.
Portnoff Law Associates: Private Pennsylvania law firm collecting delinquent taxes and municipal utility fees for municipalities, school districts, and authorities.
1+ YOEHigh school diploma or equivalent; 1–3 years managing collection claims under FDCPA and FCEUA preferred; strong telephone, listening, negotiation, analytical, organizational, and Microsoft Office skills.
Fresno or Oakland or Denver or Washington or Jacksonville or Atlanta or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Bayamon or Franklin or Memphis or Austin or Austin or Dallas or Ogden or Ogden or Richmond or Seattle or Martinsburg
$106k-$173k/yrOnsiteFull Time
Internal Revenue Service: U.S. federal tax agency administering and enforcing tax laws while helping taxpayers meet their responsibilities.
1+ YOEOne year of specialized experience equivalent to GS-12 in analytical methods, call center operations, program improvement, project management, budgeting, briefings, and negotiating recommendations.
National Association of Credential Evaluation Services (NACES), Association of International Credentials Evaluators (AICE), Microsoft Word, Microsoft Excel, USA Hire
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yrOnsiteFull Time
Internal Revenue Service: U.S. federal tax agency administering and enforcing tax laws while helping taxpayers meet their responsibilities.
1+ YOE1+ MgmtOne year of specialized supervisory experience in call center or customer contact operations, including workload planning, employee development, performance management, metrics analysis, process improvement, and program management.
HRConnect, SETR, ITM, USA Hire, Microsoft Word, Microsoft Excel
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yrRemoteFull Time
CVS SpecialtyNYSE: CVS: CVS Health's specialty pharmacy serves patients with complex, chronic and rare conditions through medication and clinical support.
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
HealthPlanOne: Private Medicare insurance sales and marketing organization helping consumers and health plans with enrollment and licensed-agent services.
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
Allegheny Health Network: Nonprofit academic health system providing hospital, outpatient, research, and home-based care across Western Pennsylvania.
Bachelor's degree or equivalent relevant experience, 3–5 years of revenue cycle experience including staff supervision, and proficiency using PCs and software applications; call center experience preferred.
BlinkRx: Private U.S. healthcare technology providing discounted prescription medicines, pharmacy pickup, and home delivery to American patients.
2+ YOE3+ MgmtBachelor's or equivalent experience; 3+ years leadership; 2+ years customer service/call center/pharmacy experience; strong data-driven decision making, coaching, problem solving, and communication skills.
IncyteNASDAQ: INCY: Global biopharmaceutical focused on oncology and inflammation therapeutics.
3+ YOEBachelor's degree, 3+ years in patient services or patient support operations in pharma/biotech/HUB roles, strong analytical and communication skills, CRM/call center/reporting experience, compliance knowledge, up to 25% travel.
CRM platforms, call center software, reporting dashboards, Microsoft Office Suite
ConnectiveRx: Private biopharmaceutical services providing hub, affordability, and adherence support to pharmaceutical manufacturers, providers, and patients.
2+ YOE1+ MgmtAssociate's degree or equivalent (4 years) required; 2+ years healthcare experience (claims or high-volume call center); 1+ year supervisory experience; advanced Microsoft Office (Excel, Word, PowerPoint, Access); strong communication and process improvement skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access