21 call center manager jobs at 13 companies in Willowick, OH
2mo
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CALL CENTER REPRESENTATIVE
Lorain, Ohio, United States
OnsiteFull Time
Answer high-volume patient calls, schedule appointments, update Practice Management System, maintain accurate records, comply with HIPAA, high school diploma/GED, valid driver’s license, basic Microsoft Office/computer skills; medical scheduling experience preferred.
Practice Management System (PMS), Microsoft Office
2w
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Call Center Supervisor-ON SITE AKRON
Akron, Ohio, United States
$17/hr OnsiteFull Time
1+ YOERequires one or more years of contact center experience, supervisory or direct-report management experience, strong communication, customer service, coaching, conflict mediation, and Microsoft Office skills.
Microsoft Windows, Microsoft Office, Microsoft Word, Microsoft Excel
3mo
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Call Center, Case Management Specialist
Cleveland, Ohio, United States
OnsiteFull Time
1+ YOECustomer service experience; high school graduate; 1+ year CS experience; strong communication; HIPAA knowledge.
4d
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Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yr RemoteFull Time, Contract
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
4d
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Onsite Service Engineer / Data Center
Warren, Ohio, United States
OnsiteFull Time
3+ YOERequires 3+ years supporting enterprise servers or data center hardware, hands-on component repair, hardware diagnostics, BIOS/firmware and server management tools, Linux familiarity, customer communication, travel, lifting up to 50 lbs., and on-call availability.
Dell PowerEdge, BIOS, Linux, Dell iDRAC, iLO, RAID, HBA, NIC, PCIe
3w
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Divisional Business Development Manager (Mortgage Sales Recruiter)
Amherst, Ohio, United States
OnsiteFull Time
3+ YOERequires 3–5 years of mortgage sales recruiting experience, recruiting support for mortgage loan originators or sales call centers, referral-base development, ATS or CRM proficiency, and excellent communication skills.
Applicant Tracking systems, CRM, Boolean searches
20h
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Management and Program Analyst
Fresno or Oakland or Denver or Washington or Jacksonville or Atlanta or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Bayamon or Franklin or Memphis or Austin or Austin or Dallas or Ogden or Ogden or Richmond or Seattle or Martinsburg
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in analytical methods, call center operations, program improvement, project management, budgeting, briefings, and negotiating recommendations.
National Association of Credential Evaluation Services (NACES), Association of International Credentials Evaluators (AICE), Microsoft Word, Microsoft Excel, USA Hire
3mo
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Alarm Monitoring Supervisor I
Uniontown, Ohio, United States
$18-$21/hr OnsiteFull Time
High school diploma/GED required; supervisory experience and call-center monitoring experience preferred. Must be proficient in Microsoft Office Suite, Mastermind and SONIP, able to manage staffing and coach employees, and flexible to support a 24/7/365 monitoring center.
Microsoft Office Suite, Mastermind, SONIP
4w
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Inside Sales Supervisor
Streetsboro, Ohio, United States
$60k-$100k/yr OnsiteFull Time
Proven experience leading inside sales/call center teams, coaching and developing reps, strong sales process knowledge, Excel proficiency, results-driven leadership and performance management.
Microsoft Excel
3w
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Customer Service Supervisor - 2nd Shift
Hudson, Ohio, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years in service administration, call center operations, or related roles, supervisory experience preferred, Microsoft Office proficiency, and strong communication and coaching skills.
Microsoft Office Suite
2w
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Unit Supervisor - Customer Service Examination
Cleveland, Ohio, United States
$31-$33/hr OnsiteFull Time
2+ YOEAssociate's degree in accounting, business, or related field and two years of full-time call center customer service experience required; intermediate computer knowledge including Internet and MS Office.
Internet, Microsoft Office
3mo
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Technical Support Specialist
Cleveland, Ohio, United States
$48k-$60k/yr HybridFull Time
Associate degree or equivalent industry experience; previous call center or related support experience; construction knowledge preferred; proficient in Microsoft Office; SAP knowledge or willingness to learn; strong communication; ability to manage multiple priorities; travel occasionally; multi-language skills a plus.
Microsoft Office, SAP
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