8 call center quality jobs at 2 companies in Austin, TX
1mo
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Seasonal Healthcare Quality Specialist
Austin, Texas, United States
OnsiteTemporary
0.5+ YOE6+ months customer service/call center experience, high school diploma or equivalent, strong active listening, data analysis, time management, and ability to evaluate customer interactions for quality improvement.
1mo
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Seasonal Healthcare Quality Specialist
Austin, Texas, United States
OnsiteTemporary
0.5+ YOEHigh school diploma or equivalent, 6+ months customer service/call center experience, ability to analyze call data and spreadsheets, strong time management and communication; must be located in the United States and meet internal tenure/performance eligibility.
1mo
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Seasonal Healthcare Quality Specialist
Austin, Texas, United States
OnsiteTemporary
0.5+ YOEHigh school diploma, 6+ months customer service/call center experience, 6+ months tenure in current role eligibility, ability to monitor calls, interpret and analyze data, and prepare reports.
5d
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Seasonal Healthcare Quality Specialist - Bilingual in Spanish
Austin, Texas, United States
RemoteSeasonal
0+ YOEHigh school diploma or equivalent, six months of customer service or call center experience, English and Spanish bilingual proficiency, and ability to analyze and report data.
Microsoft Excel
6d
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Seasonal Healthcare Quality Specialist - Bilingual in Spanish
Austin, Texas, United States
RemoteSeasonal
0+ YOEHigh school diploma or equivalent, 6+ months of customer service or call center experience, English and Spanish fluency, and ability to interpret and manipulate data for reporting.
Microsoft Excel
5d
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Seasonal Healthcare Quality Specialist - Bilingual in Spanish
Austin, Texas, United States
RemoteSeasonal
0.5+ YOEHigh school diploma or equivalent, at least 6 months of customer service or call center experience, data reporting skills, and bilingual English-Spanish proficiency.
Microsoft Excel
1mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
1mo
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Coaching and supporting call center representatives, documenting calls for quality and training, handling escalated calls, strong written and verbal communication, dependable and detail oriented, able to work operational hours.