7 call center quality jobs at 6 companies in Chicago, IL
3w
Save
Mark Applied
Hide
Call Center Quality Assurance Manager
Northbrook, Illinois, United States
$26-$29/hr OnsiteFull Time
2+ YOE2+ Mgmt2–3 years QA or team leadership experience in a healthcare call center, strong call center KPI knowledge, QA scorecard and coaching experience, Microsoft Office proficiency, excellent communication and data analysis skills.
Microsoft Office Suite
2mo
Save
Mark Applied
Hide
Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
3w
Save
Mark Applied
Hide
Communication Quality Analyst
Oakbrook Terrace, Illinois, United States
$24-$31/hr OnsiteFull Time
High school diploma or equivalent, strong verbal/written communication, analytical and coaching skills, QA or call center experience preferred, background check and drug screen required, must be 18+.
3w
Save
Mark Applied
Hide
Quality Assurance Analyst
Niles, Illinois, United States
OnsiteFull Time
2+ YOE2+ years experience in compliance, risk management, customer service, or banking operations; QA dispute call-center experience; Regulation E knowledge; strong communication, analytical, and regulatory comprehension skills.
Microsoft Office, Microsoft Excel, Teradata, Oracle, SQL Server
2w
Save
Mark Applied
Hide
PACC Quality Improvement Analyst- Warrenville, IL
Warrenville, Illinois, United States
$23-$35/hr OnsiteFull Time
2+ YOE2+ years call center QA experience, strong written and verbal communication, associates degree preferred, ability to create reports and manage knowledge resources.
2w
Save
Mark Applied
Hide
PACC Quality Improvement Analyst -Warrenville, IL
Warrenville, Illinois, United States
$23-$35/hr OnsiteFull Time
2+ YOEAssociate degree preferred; 2 years call center quality assurance experience required; strong written/verbal communication and contact center QA knowledge.
2w
Save
Mark Applied
Hide
Immediate Care Center Physician - Western Suburbs
Wheaton, Illinois, United States
$46-$60/hr FieldFull Time
MD or DO required; board certified or eligible in Family Medicine or Emergency Medicine; provide care across immediate care locations, teach learners, and participate in on-call and quality activities.