4 call center quality jobs at 4 companies in Phoenix, AZ
2mo
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Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
3w
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Mgr, TRICARE Quality Assurance
Phoenix or Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming
$107k-$119k/yr RemoteFull Time
5+ YOE3+ MgmtUS citizen with favorable DoD background investigation; 5+ years QA leadership in healthcare call centers, 3+ years supervisory experience, bachelor\u0002s or equivalent, Verint and Excel proficiency, Salesforce and Tableau/Power BI experience.
Verint, Microsoft Excel, Salesforce, Tableau, Power BI, Microsoft Project, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, Six Sigma
3w
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Patient Communication Center Supervisor-Baseline West
Phoenix, Arizona, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, lead or supervisory call center experience, 2 years progressive service-oriented supervisory experience; healthcare, WFM, SRM, and quality assurance experience preferred.
Service Relationship Management, Workforce Management, Quality assurance tools
4d
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Customer Service Supervisor
Scottsdale, Arizona, United States
$59k-$87k/yr HybridFull Time
2+ YOERequires high school diploma or equivalent, 2+ years of call center experience, and 1 year of quality assurance or staff development experience. Requires communication, monitoring, feedback, and Microsoft Word and Excel skills.
Microsoft Word, Microsoft Excel