4 call center quality jobs at 4 companies in Washington, DC
2mo
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Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
1mo
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Call Center Associate (Part-Time: $16-$18/hr) Bilingual Preferred
Baltimore, Maryland, United States
$16-$18/hr HybridPart Time
1+ YOEProvide high-quality phone assistance, schedule appointments in Epic, verify insurance and collect financial information. Requires high school diploma, 1 year clinical/medical front or back office experience, English fluency (Spanish highly preferred), and ability to meet productivity standards.
Epic
2w
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QA Engineer (Contract)
United States or Tysons
RemoteContract
3+ YOERequires 3–5 years of QA/testing experience, AWS Connect or call center platform experience, AWS Lambda familiarity, and availability for Central Time hours. AWS certifications and healthcare payer experience preferred.
Amazon Connect, AWS Lambda, AWS
3w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio