157 call center representative jobs at 94 companies in New York
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Senior Call Center Representative
Syracuse, New York, United States
OnsiteFull Time
SUNY Upstate Medical University: Public academic medical center focused on health education and care.
1+ YOEAssociate's degree plus 2 years relevant healthcare or call center experience (or equivalent) and 1 year experience as an Ambulatory Call Center Representative at Upstate; strong verbal communication and multitasking skills.
Open Door Family Medical Center: Nonprofit federally qualified health center providing affordable primary, dental, behavioral, and supportive care across New York’s Hudson Valley.
1+ YOEBilingual English/Spanish fluency, high school degree, 1+ year call center experience, customer service experience, computer proficiency, and Microsoft Office and Excel experience required.
eCW, Patient Portal, Microsoft Office, Microsoft Excel
New York Psychotherapy and Counseling Center: Nonprofit community mental health organization providing culturally sensitive care to children, adolescents, and adults across New York City.
1+ YOERequires bilingual English and Spanish proficiency, 1–2 years of call center experience, high school diploma or equivalent, MS Office proficiency, multitasking, confidentiality, and client service skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, HIPAA
Help at Home: National provider of in-home support for seniors and individuals.
2+ YOERequires 2+ years of customer service, call center, or inside sales experience; high school diploma/GED; strong communication, organization, problem-solving, and multitasking skills; Salesforce and Microsoft Office proficiency.
Cellular Sales: Independent Verizon authorized retailer providing mobile devices and wireless services.
2+ YOEHigh school diploma/GED, 2 years related experience preferred, call center/customer service experience, Microsoft Office proficiency, data entry/10-key, strong communication and problem-solving skills.
University of Rochester: Private research university and academic medical center.
2+ YOEHigh school diploma or equivalent and 2 years call center experience; proficiency with patient registration, scheduling, confidential information handling, quality auditing, and complex call resolution.
Planned Parenthood of Central and Western New York: Nonprofit Planned Parenthood affiliate providing reproductive health care, education, and counseling across 18 counties in New York.
High school diploma/GED required; call center or phone experience in healthcare preferred; excellent verbal/written communication, HIPAA knowledge, data entry and basic computer proficiency; bilingual English/Spanish preferred.
Hudson River Community Credit Union: Not-for-profit community credit union serving Capital Region New York members with banking, lending, and insurance services.
1+ YOE1+ year customer service or contact center experience preferred; high school diploma; strong verbal/written communication, multitasking, problem-solving, confidentiality, and ability to use multiple computer systems.
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yrRemoteFull Time
CenterLight Health System: Not-for-profit New York healthcare system providing PACE, home care, and housing to older adults aging in their communities.
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
Illinois or Mississippi or Montana or North Carolina or Louisiana or Maryland or Maine or Minnesota or Nebraska or Missouri or North Dakota or New York or New Jersey or New Mexico or Nevada or Ohio or South Carolina or Texas or Rhode Island or South Dakota or Vermont or Tennessee or Virginia or Washington or Utah or Wisconsin or West Virginia or Oregon or Wyoming or Oklahoma or Pennsylvania or Colorado or Alabama or Arizona or California or Connecticut or District of Columbia or Florida or Hawaii or Iowa or Alaska or Arkansas or Idaho or Kansas or Delaware or Georgia or Indiana or Kentucky or Michigan or Massachusetts or New Hampshire or Downers Grove or Chicago or Charlotte
$15-$32/hrRemoteFull Time
Oak Street Health: Private, CVS Health-owned value-based primary care provider serving older adults and Medicare beneficiaries through neighborhood care centers.
Outbound call center sales experience preferred, high school diploma required, proficiency with PC and Google Suite, dependable remote work setup, US work authorization.
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
1+ YOEHigh school diploma or equivalent, up to 1 year of sales experience required, 2+ years of call center sales preferred, strong communication and organizational skills, computer proficiency, and knowledge of cable products.
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
High school diploma or equivalent; sales techniques, computer and relevant software proficiency, strong communication and organizational skills, judgment, initiative, and cable product knowledge. Two years of call center sales preferred.
Dannemora Federal Credit Union: Member-owned, not-for-profit full-service credit union serving consumers and businesses across four northern New York counties.
0.5+ YOERequires up to six months of similar experience, high school education or GED, strong communication, courtesy, attention to detail, accuracy, and basic computer skills.
JCC of Greater Coney Island: Nonprofit Jewish community council providing social, career, educational, mental-health, and older-adult services across New York City.
High school education or higher, strong written and verbal communication, accurate data entry and typing skills; prior social-service experience preferred. English and Russian bilingual ability preferred.
Beacon Bank: Full-service regional bank serving the Northeast.
1+ YOEHigh school diploma, minimum 1 year banking experience, proficiency with Microsoft Word and Excel and the Internet, problem-solving skills, and experience working in flexible or remote environments.
Adirondack Health: Nonprofit New York health system providing hospital, medical, long-term, and primary care to residents and visitors.
High school diploma or equivalent, 30+ WPM typing ability, computer experience, customer service and telephone etiquette skills; medical terminology and healthcare or professional office experience desirable.
AmeriCU Credit Union: AmeriCU is a member-owned nonprofit credit union providing banking and financial services to New York members.
Customer service, multitasking, and communication skills; experience with phone, chat, email; familiarity with digital banking; compliant with BSA/SAFE; knowledge of loan/financial products.
CRM, core banking system, NMLS, digital banking tools, multichannel communications
Northwell Health: New York's largest integrated healthcare network.
High school diploma or equivalent required. Requires strong customer service, communication, problem-solving, organization, time management, confidentiality, and independent work skills; EPIC preferred.
TEG Federal Credit Union: Member-owned nonprofit credit union providing personal and business banking services to Hudson Valley communities.
1+ YOERequires 1–3 years of customer service or banking experience, high school diploma or GED, strong communication and problem-solving skills, computer proficiency, typing accuracy, confidentiality, and Saturday availability.