Bonney Plumbing, Electrical, Heating and Air: Provider of residential plumbing, HVAC, and electrical services.
1+ YOE1+ year customer service/call center experience, high school diploma or equivalent, ability to type while speaking, strong communication and problem-solving, familiarity with Service Titan.
Central State Credit Union: Member-owned financial cooperative providing personal banking and loan services.
High school diploma required; 3–6 months of call center experience or equivalent preferred. Requires strong communication, customer service, organization, time management, and attention to detail.
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA
North East Medical Services: Community health center providing comprehensive care to underserved populations.
High school diploma or equivalent; basic computer skills (Microsoft Office); ability to handle high-volume inbound/outbound calls, schedule appointments, update patient demographics, and follow scripts.
CommonWealth Central Credit Union: Provides personal and business banking and lending services.
0.5+ YOERequires six months to two years of related experience, exceptional customer service, listening, telephone, and verbal communication skills; credit union or bank experience is preferred.
CommuniCare+OLE: Provides primary healthcare and wellness services for everyone.
High school diploma or GED, customer service experience, strong computer and data entry skills, electronic health record experience, and strong verbal and written communication skills required.
North East Medical Services: Providing comprehensive medical care to the underserved Asian community.
High school diploma or equivalent, basic computer and Microsoft Office skills, customer service experience preferred, ability to multi-task in fast-paced environment, must be fluent in English and able to work variable hours including rotating Saturdays.
Cisco telephone system, Microsoft Office, EHR, patient portal
Marin Community Clinics: Non-profit network providing primary medical, dental, and behavioral healthcare.
High school diploma or GED, English communication, accurate 25 wpm typing, multitasking, problem-solving, and computer skills required. Medical administration or customer service experience preferred.
2+ YOEHigh school diploma or equivalent and 2+ years of call center, retail, or clerical customer service experience. Requires computer, communication, math, typing, member service, and rotating Saturday availability.
Microsoft Windows, Internet, Intranet, Microsoft Excel
Call Center Team Lead - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$60k-$72k/yrHybridFull Time
Gainwell Technologies: Delivers technology solutions for public health and Medicaid programs.
2+ YOE1+ MgmtRequires 2+ years in a high-volume call center and 1+ year as a team lead, mentor, coach, or lead representative, plus customer service, communication, problem-solving, Microsoft Office, and CRM experience.
Sacramento Native American Health Center: Provides holistic and culturally competent community healthcare services.
2+ YOERequires 2+ years in a clinic front office or call center, electronic health records experience, strong computer, telephone, communication, verification, and data quality skills. NextGen and bilingual experience preferred.
Electronic Health Records (EHR), NextGen, Medi-Cal, Medicare, HIPAA, OSHA
Travis Credit Union: Provides retail banking and lending services to members.
2+ YOEHigh school diploma or equivalent; 1–2+ years credit union/banking or inbound call center experience; strong communication, problem-solving, and multitasking skills; proficiency with Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
John Owens Services: Provider of residential plumbing, heating, and cooling services.
Customer service or call center experience preferred. Requires strong communication, phone, listening, organizational, computer, email, and scheduling skills, plus reliable attendance and multitasking ability.
Star One Credit Union: A member-owned financial cooperative providing banking and lending services.
2+ YOERequires 2+ years of current financial institution experience, call center or strong telephone experience, and a bachelor's degree in business, accounting, finance, or equivalent education and experience.
Sacramento Native American Health Center: A community health center providing medical, dental, and behavioral health services.
2+ YOERequires 2+ years in a clinic front office or call center, electronic health records experience, excellent computer, telephone, and communication skills; NextGen and bilingual skills preferred.
Electronic Health Records (EHR), NextGen, Medi-Cal, Medicare, HIPAA, OSHA
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
1+ YOEHigh school diploma/GED required; strong written and verbal communication skills required. HR, call center, or case management experience and Spanish proficiency are preferred.
East Bay Municipal Utility District: Provides regional water supply and wastewater treatment services.
2+ YOEHigh school completion and two years of general clerical experience involving public contact by telephone or communications system. Must handle emergency calls, dispatch personnel, work all shifts, weekends, holidays, and overtime.