79 call center representative jobs at 50 companies in Salem, MA
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Call Center Representative
Shrewsbury, Massachusetts, United States
$20/hrHybridPart Time
Opus: Operates vehicle inspection programs and provides automotive diagnostic solutions.
2+ YOEHigh school diploma or equivalent, 2–4 years in customer service or a call center, emission inspector certification training, Microsoft Office competency, and strong communication and conflict-resolution skills.
Tempus Unlimited: Provides community-based support services for people with disabilities.
High school diploma required; call center/customer service experience preferred; bilingual a plus. Must multitask, communicate clearly, learn multiple software modules, and complete 3 months in-person training (then hybrid).
Rockland TrustNASDAQ: INDB: Provides commercial and retail banking and financial management services.
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
UniBank: Mutual bank providing retail and business financial services.
1+ YOEHigh school diploma, minimum 1 year banking or business experience, call center experience helpful. Strong communication, problem-solving, and Microsoft Office skills; ability to handle stressful situations and meet performance metrics.
Lowell Community Health Center: Provides accessible and comprehensive healthcare services to the community.
1+ YOEHigh school diploma or equivalent and 1+ year of customer service experience, preferably in healthcare. Requires data entry, computer, phone, communication, and multitasking skills; Microsoft Office and EHR proficiency preferred.
Bilingual Call Center Representative/Member Advocate
Boston or United States
$45k-$47k/yrHybridFull Time
Healthcare Financial, Inc.: Assists Medicaid members in obtaining Social Security disability benefits.
2+ YOEAssociate degree or equivalent experience, 2+ years of high-volume call center experience, strong computer skills, and proficiency with MS Office and web applications. Bilingual candidates are encouraged.
Automotive Call Center Representative - Porsche Natick
Natick, Massachusetts, United States
$45k-$50k/yrOnsiteFull Time
Asbury Automotive GroupNYSE: ABG: Operates franchised car dealerships and provides vehicle maintenance services.
Customer-focused call center role with high-volume inbound/outbound calls, appointment scheduling, strong communication, 35-40 WPM typing, and pre-employment screening.
Tufts Medicine: Integrated academic health system providing clinical care and medical research.
High school education, strong customer service and communication skills, computer proficiency, and ability to perform repetitive tasks under pressure. Three to six months of call center or medical facility experience is preferred.
Microsoft Excel, CBORD, Soarian, FacilityFit Pro, Patient Connect
SolutionHealth: Regional health system providing primary and specialty medical care.
High school diploma or equivalent required. Requires customer service, verbal and written communication, computer skills, multitasking, adaptability, and the ability to work under pressure; call center or healthcare experience preferred.
Jordan's Furniture: Sells home furniture and mattresses through experiential retail showrooms.
2+ YOE2+ years customer service experience, strong communication, problem-solving, typing, and MS Office/Outlook proficiency; ability to multitask in a fast-paced call center.
Customer service experience with strong verbal and written communication skills; Microsoft Word, Excel, and Outlook experience required. Bilingual ability preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Fenway Health: Provides specialized healthcare and research for the LGBTQIA+ community.
1+ YOEHigh school diploma or equivalent and 1+ year healthcare experience required. Requires Microsoft Office, scheduling software, EMR proficiency, professional communication, and customer service skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Epic, electronic medical records systems
Goldfish Swim School Milford: Provides year-round indoor swimming lessons for children.
High school diploma or GED, prior sales experience, strong customer service and communication skills, computer proficiency, and ability to work in a fast-paced environment. Bachelor's degree and experience preferred.
Eastern Propane & Oil: Distributes propane and heating oil across the New England region.
2+ YOERequires two years of telephone call center experience, high school graduation, strong organization and problem-solving skills, and excellent verbal and written communication.
Call Center Patient Service Representative, Ophthalmology
Boston, Massachusetts, United States
$21-$28/hrOnsiteFull Time
Beth Israel Lahey Health: Integrated regional healthcare provider operating hospitals and clinical centers.
1+ YOEHigh school diploma or GED, 1–3 years of related experience, computer systems and web application experience, strong communication and customer service skills; medical terminology preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Automated Health Systems: Manages public health program enrollment and administrative services.
High school diploma/GED and strong PC proficiency required; one year of call center experience and health or human services and Medicaid knowledge preferred.
Sedgwick: Provides global insurance claims management and risk services.
1+ YOEHigh school diploma or GED; 1 year of customer service experience; inbound call center preferred; strong problem-solving and communication skills; able to work in a fast-paced environment and use CRM/phone systems.
CRM software, Phone system, Microsoft Windows, Microsoft Office 365
DMC Primary Care: Physician-owned practice providing primary care and diagnostic imaging services.
High school education or equivalent, strong customer service and computer skills, and ability to multitask in a fast-paced medical call center; medical experience preferred.