Central State Credit Union: A community credit union serving members in California counties with savings, investment, consumer, and real-estate loans.
High school diploma required; 3–6 months of call center experience or equivalent preferred. Requires strong communication, customer service, organization, time management, and attention to detail.
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA
CHOC Energy: Nonprofit California affordable housing developer providing resident services, property management, energy, and construction for low-income households.
High-school diploma/GED required; strong verbal communication, data entry, CRM familiarity, meeting performance metrics, and ability to handle high-volume outbound calls.
CHOC Energy: Nonprofit California affordable housing developer providing resident services, property management, energy, and construction for low-income households.
Manage high-volume outbound calls, identify income-eligible customers, schedule appointments, maintain accurate records; high school diploma/GED required, CRM familiarity preferred.
North East Medical Services: Nonprofit community health center providing multilingual medical, dental, and ancillary care to underserved California and Nevada patients.
High school diploma or equivalent; basic computer skills (Microsoft Office); ability to handle high-volume inbound/outbound calls, schedule appointments, update patient demographics, and follow scripts.
CommonWealth Central Credit Union: Member-owned nonprofit credit union serving Santa Clara, San Benito, and Monterey counties with checking, savings, and loans.
0.5+ YOERequires six months to two years of related experience, exceptional customer service, listening, telephone, and verbal communication skills; credit union or bank experience is preferred.
North East Medical Services: Nonprofit community health center providing multilingual medical, dental, and ancillary care to underserved California and Nevada patients.
High school diploma or equivalent, basic computer and Microsoft Office skills, customer service experience preferred, ability to multi-task in fast-paced environment, must be fluent in English and able to work variable hours including rotating Saturdays.
Cisco telephone system, Microsoft Office, EHR, patient portal
Marin Community Clinics: Independent nonprofit FQHC providing medical, dental, behavioral, and specialty care to Marin County residents.
High school diploma or GED, English communication, accurate 25 wpm typing, multitasking, problem-solving, and computer skills required. Medical administration or customer service experience preferred.
Member Service Center Representative (Call Center)
Napa, California, United States
$24-$31/hrOnsitePart Time
Redwood Credit Union: Member-owned, not-for-profit cooperative providing personal and business banking services in Northern California.
2+ YOEHigh school diploma or equivalent and 2+ years of call center, retail, or clerical customer service experience. Requires computer, typing, communication, mathematical, and cross-selling skills.
CommuniCare+OLE: Nonprofit network of federally qualified health centers providing medical, dental, and behavioral care across three California counties.
High school diploma/GED, strong customer service and data entry skills, experience in medical office preferred, proficiency with Microsoft Office and electronic health records, strong verbal/written communication; bilingual preferred.
Travis Credit Union: Member-owned, not-for-profit California credit union providing personal and business banking, lending, investment, and financial education services.
2+ YOEHigh school diploma or equivalent; 1–2+ years credit union/banking or inbound call center experience; strong communication, problem-solving, and multitasking skills; proficiency with Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Royal Auto Group of San Francisco: Family-owned San Francis automotive dealership group selling and servicing Audi, Mazda, Volkswagen, and Volvo vehicles.
1+ YOE1-2 years in call center, customer service, or hospitality; clear, professional communication; tech-savvy; reliable; team player.
John Owens Services: Family-run residential plumbing, heating, cooling, and building-repair contractor serving homeowners in Marin and Sonoma Counties.
Customer service or call center experience preferred. Requires strong communication, phone, listening, organizational, computer, email, and scheduling skills, plus reliable attendance and multitasking ability.
Star One Credit Union: Member-owned California credit union providing savings, loans, mortgages, and digital banking to more than 134,000 members.
2+ YOERequires 2+ years of current financial institution experience, call center or strong telephone experience, and a bachelor's degree in business, accounting, finance, or equivalent education and experience.
Victory Honda of Morgan Hill: Family-owned Honda dealership selling cars and providing financing, maintenance, and repairs to Morgan Hill-area drivers.
High school diploma/GED, prior administrative or call-center/customer service experience, strong phone/computer/MS Office skills, excellent communication and organizational skills; automotive or Reynolds & Reynolds experience a plus.
Santa Clara Family Health Plan: Public, nonprofit health plan serving Santa Clara County residents through Medi-Cal and Medicare coverage.
1+ YOEHigh school diploma/GED and 1+ year customer service/call center experience required; familiarity with healthcare programs preferred. Must meet call center KPIs, communicate clearly, maintain confidentiality, and use Outlook/Word/Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Stanford Health Care: Academic medical system providing patient care and medical research.
1+ YOEOne year of call center or customer service experience; experience in insurance, medical, or pharmacy environments; high school diploma required.
Wise Auto Group: Private automotive dealership group selling new and used vehicles and motorcycles across California, Arizona, and Nevada.
Customer service, BDC, or call center experience preferred; strong communication and phone skills, multitasking ability, basic computer and CRM proficiency, reliability, and teamwork required.
California Pacific Orthopaedics: Private orthopedic practice serving Bay Area patients with surgical and nonsurgical care for injuries and musculoskeletal conditions.
1+ YOEHigh school diploma/GED, 1+ year customer service (medical office/call center) experience, appointment scheduling, EHR and Microsoft Office proficiency, strong communication and discretion.
Align TechnologyNASDAQ: ALGN: Medical device designing and manufacturing Invisalign and iTero systems.
2+ YOE2+ years in a call center; Bachelor's preferred; strong MS Office and data entry; bilingual in French or Spanish; excellent communication and problem-solving.